Oldebrook Apartments

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Horrible place to live due to the fact that the leasing agents are dishonest. Claims to look out for: If you move out from the apartment and they find someone to replace you, they claim that you do not have to pay those months. But, they not only will take rent from the person who they move in, in you place, they charge you the rent for the two months even tho someone is living their and is paying for the apartment. This reads scam to me because they are getting paid double a month for the same apartment. Also, they are rude after you sign the lease. You will never be able to reach and contact them. I am a formulation chemist who works in a consumer based industry so I know how important claims that are made by a business are. They do not support their claims. There claims are strictly for marketing purpose.

I recently wrote a review and gave Oldebrook Apartments 2 out of 5 stars. Someone must have been reading because when out former leasing office manager(dont know if that the correct name) took some time off there was a replacement and she was/is on it! She's great. Very friendly, knows the apartment building and how things work. She's on it. Whoever read my previous review must have really been listening(or reading lol) to me. I just hope that the new woman in the leasing office stays or when the former one comes back it will be a smooth transition.

I currently live at an Oldebrook apartment. There is a lovely view and tons of land around the property. There is a small park right next door, very convenient. Parking has never been a problem. All of the people that live around us are respectful of each other and friendly. Everything about Oldebrook is great except the staff. The maintenance men and cleaning lady are wonderful and extremely nice and helpful BUT the leasing office is another story. We have had soo many problems with them even before we moved in(details below) and they havent stopped since. The leasing office is very unprofessional(details below). If there were a bunch of other professional people working in the leasing office, I would actually "love where I live."

"Love Where You Live" is Oldebrooks motto and it's on a huge banner on one of the buildings. I so do not love where I live!



Details-->My boyfriend and I were looking around a couple of months before we actually wanted to move out and we came across Oldebrook. We talked to the leasing office and put down out deposit and were scheduled to move in almost 2 months later. That day we wanted to look at out soon to be apt and they said we couldn’t because it was not done yet so we said that's ok we can look at it another time. A month went past and they still hadn’t called us to let us know the apt was ready so I called them several times and the leasing office finally called back and said it still wasn’t ready but it would be in two weeks(this would be 2 weeks before we were supposed to move in). We called back then and it still wasn’t ready. Our apartment was not ready until the day we actually moved in and they still weren’t all the way done! They still had to replace some of the floors in out apartment! We did end up moving in and liked it. A few things in our apartment weren’t working, we called the leasing office to get them fixed. We didn’t hear from them until weeks later when we called back on 4 different occasions. Sometimes they wouldn’t call us back at all. They are awful. The main "person" in the leasing office was having a baby when we were moving in and there was another lady running the show who didn’t know crap about anything and now she’s having another baby and will be gone again. They are not very consistent with anything, I understand people want to start their families but if that's the case then don’t make the one person run everything around the property because when their gone it just screws everything up! They should train a couple of people, that was if one is on extended leave, the other people can pick up the slack. I have had it with the people in the leasing office.