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Reviews

04/05/2013

Horrible Finance Manager

Love the service department but I can't stand the finance manager; he is a pompous ogre. I felt a demonic force as soon as I crossed the threshold into his office. Apparently, the Suzuki 0% for 5 years offer does not appy if you are trading-in a motorcycle and the balance on the new motorcycle purchase is not to their liking. I went to Pete's Cycle in MD the following day and made the same deal with no issues at all. Why is that?

11/16/2012

BRING CASH!

My experience with the finance department left me feeling as tho I had been the victim of a fraud. I make an above average income, moderate debt. I have a 725 credit score. I should qualify for first tier loan percentages. As I negotiated my “ loan “ and purchase price I made it VERY clear I will make a 40 percent down payment. I believed this was a conventional loan with a 36 month term. Because of the considerable distance from where I live to their store, I tried to be sure all details were worked out prior. I arrived 30 min. before closing so the deal moved along quickly. When I got to finance, my down payment was simply left out. I was told I can just make that the first payment.. um NO! With a conventional loan you make a down payment so your monthly payment is lower. This also means the dealership makes less of a percentage from the bank. When I forced the issue the loan officer begrudgingly put the down payment in the deal. He then proceeds to show me a copy of the various tiers of percentage rates. According to him I’m at second tier first rate.. ok… 12.9. That’s high in my opinion but, this is a luxury item. Like a boat or other toy you pay more. When I got the paperwork from Yamaha it’s not a conventional loan at all, it’s a credit card.. WTF? PLUS the percentage rate is 17.9? After a number of phone calls to Yamaha I’m told the dealership had sent in paper work saying I didn’t qualify for the percentage lower percentage “deals” they were offering.. um yea.. right.. BBB, States attorney, credit card fraud dept… here I come. Oh and get this.. the dope did this in front of another witness. PLEASE try and turn this into some kind of slander or other BS. I am SOOOOO looking forward to it!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Brands
Yamaha Motor
Payment method
all major credit cards, amex
Category
New Car Dealers
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