Harbor Freight Tools

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Tools are a good buy for the money. I think they are better than the "new" Craftsman tools that are made in China. H.F. hand tools also come with a lifetime warranty. You can get a lot of free stuff with their coupons. I have never been pressured into buying the extended warranty. They ask once. All places do that. I have returned tools and received a replacement with no receipt and no problem.

The tools are OK at best. The level of customer service has really gone downhill. They try to pressure you into buying the extended service or their membership club $29.99/yr when you can just get the 20% coupons from the newspaper and save more. They say that you need a receipt but i have made plenty of returns without one just ask for Jim and tell him it was a gift or buy a new one and return the broken one with that receipt. Shop there because the price is right but don t expect much more.