Lowe's Home Improvement
3900 Carpenter Rd, Ypsilanti, MI 48197
Reviews
07/19/2018
Provided by YP.comI bought a dryer and they were supposed to let me know the day before when it would be delivered and I had requested morning because of my work schedule. I didn’t hear anything from them and called the day of the delivery and it was out for delivery for evening. I told them that i wouldn’t be there at that time so I rescheduled for a different day and emphasized morning delivery. They said it wouldn’t be a problem. Never received a notification the day before to let me know when they were coming again. Called the store and they said it was out for delivery between 5:30-7:30pm. Again, I said that I wouldn’t be home and at that time I ended up going in to the store and said I wanted to talk to a manager. Talked to Nick who said that I have to give him time and that he couldn’t just snap his fingers! At that time I was really irritated at that totally inappropriate comment. Ended up having to take a day off work to be available for their delivery! Since when does a customer have to accommodate a store!! Horrible service all the way around and poor manager customer service!! They just made things worse!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 734-477-5998
- Brands
- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
- Payment method
- amex, discover, master card, visa, check, diners club, cash
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
- Other Link
- Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Other Information
Specialties: free haul away, easy exchanges, easy returns, Lowe's gift cards, free delivery, free shipping