Buttersweet Cakes

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I will go back and buy from them again, enjoyed there cake and cupcakes. I ordered off the phone and told the lady that I wanted simple for my wedding, and gave her our colors, she was spot on loved the cake it tasted great. The price was responsible to.

I ordered a wedding cake through them and when i cut the cake, the flavor of the cake was all wrong except the bottom tier! When i called to complain they just said they were sorry. they offered me an anniversary cake(like i would take a cake from them after ruining my wedding cake).After fighting over and over again with them they finally sent me a check of $100. Now know that my cake cost me $520 and everything but the bottom tier was wrong!! and they only gave me $100.

That's not it.I cashed the check the same day.the next day I see that the check got canceled and I had to pay a fee due to that check being canceled. I called them a million times and they ignored and avoided my calls until i called with a new number and they answered. They said, and I quote," We will send you a new check only if you remove your bad reviews on facebook,google, yelp etc". If you would treat your customers right then you wouldn't be having bad reviews!They were bribing me!! FYI Never got my money.

We were hired to do flowers for a wedding and this included the cake. After setting up flowers for the wedding and reception, we were unable to do the cake, because the cake wasn't there. We called and the customer called to find out where the cake was and received no response at first, then were told it would be just a few minutes. Hours later, they showed up with the cake. No apologies to the customer nor to us for having to wait, so we could keep our commitment to a bride and groom for their special day. They were rude and acted like they were doing us a favor by showing up. If you are looking for a reliable baker, this is not the one. It doesn't matter how great their cakes taste, if they aren't going to deliver them when promised.

Everything here is delicious and beautiful at the same time!

Very bad customer service. Would never go there again.