Genesis Hospital

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I love going in the Healthplex for lab work to Mammograms. EVERYONE is always so nice. Always a pleasure.

wvery time ive been there ( and ive been there a lot, sadly) , the doctors and nurses were nice caring and professional :) i guess it depends on the medical person you get :/ but ive never had a problem with Bethesda... the couple things i would change would be to expand the parking lot or build a parking garage, and allow the patients in some of the wards ( psych for example) to have a mp3 player to listen to :) its VERY therapeutic :)

Called 4 times- on hold and hung up every time...5 min first time - 2nd time 15:12 min. - - 3rd time 21.02 min - 4th time I was on hold for 48.09 minutes. I needed to give them important information that could affect my sisters' treatment . I was very worried about it. Ended up having to call a different department within the hospital to have someone go to the department I was trying to reach to give them the information for me. I thank the Woman that did this for me. This is not the first time I have had problems with this Hospital.



A few years back I took my Mother to the emergency room because she had to me what looked like skin cancer. It was bleeding and wouldn't stop. The Nurse Practitioner at the time told her to go to the Health Department. She just came in the room took one look at my mother (who is not an unclean person) and asked her how often she bathed. Thing is NP did not know we just finished picking up hay and started cleaning out horse stalls. Of course we weren't pleasant. Ended up the NP did not want to hear anything Mother or I had to say, leaving the room saying you need to go to the Health Department. I called my dermatologist and asked him if he would look at my mother, we got right in and it was skin cancer. Was treated and has not returned so far....No thanks to the NP at Bethesda.



I gave 2 stars only because of the nurse in the children's ward (deserves 5 stars), she answered the phone on the first ring and solved my problem and called me back in less than 5 minutes.