Axiom of Zebulon

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CLOSED NOW - Opens at 7:30am

After being a customer for over 5 years the new front desk staff has forced me to never ever come back...I called to confirm my appointment and insurance the day prior, I informed the desk staff that I had moved and new address, also that I would need to travel over 1 hour for my cleaning tomorrow.Upon arrival they informed me they could not verify my insurance, something they knew about prior to my appointment confirmation, and something they could have phoned me about, instead of jumping at me the second I walked in! They refused to see me until I made payment arrangements... FOR A CLEANING!!! I have had thousands of dollars of dental work completed at the axiom dental office in zebulon over the past several years and not once have I not paid the full balance upon completion. Rude, unprofessional, practicing "the customer is always wrong philosophy" Please look into your front desk before they drive every valued patient away.

The staff is very pleasant as well as the doctors, however, the ability to get dentures fitted properly leaves something to be desired. We have been working with them for 9 months and still have not gotten a proper fit and having to remake for the 4th time. Fillings, extractions etc no problem. Dentures, forget it!