ASTRO AUTO SALVAGE

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Thanks for the great advice and parts. I rarely write reviews about a business. This time i felt it was necessary due to the outstanding customer service... actually a business where they appreciate you as a customer. I will not go anywhere else for auto parts... Thanks again

great customer service. great price. very freindly staff.

These guys are wonderful. They stand behind their parts and go the extra mile to help you out. I will only buy my parts from them. Thanks Dana and Anthony!

I was treated very well and I believed the y have the best price in town.

Thanks

I went to Astro Auto Salvage for a part that I needed for my work truck. With Anthony's help I found just the part I needed and very quickly. I would highly recommend Astro Auto Salvage. It is a great place for all of your auto needs.

Thank you so much to Dana and his team at Astro Auto Salvage!! With their extreme kindness and professionalism my boyfriend and I were able to find very many quality parts for my Jeep at a great price!! Everyone was more then willing to go above and beyond to make sure that I received exactly what I needed!! I would highly recommend Astro Auto Salvage to anyone and everyone!! It is truly a great place for all of your auto needs!!



Thanks again Dana and staff!!

Ashley

I cann't say enough how helpful Dana & Anthony were they checked my part before I left to make sure that it was working and was giving great service & price

You guys are the best! I couldnt run my auto business if it wasnt for your stead supply of auto parts. Great selection! Its great! If you dont have it you can always relay on Astro Auto Salvage to find it.

Wonderful and quick service by Anthony. He was able to find a gas cap for my 21 year old car. I was in and out in a matter of minutes.

what a great down to earth salesman Lenny!! awesome person!! they totally deserves 10 stars for the awesome customer service!

I was extremely happy with the service I received at Astro Auto Salvage. I went in there looking for a tire for my van and had a store credit that was a 'little' old. They honored the credit and they were really nice about it. Got the tire I was looking for. I HIGHLY recommend them.

I am a preffered Astro Auto Salvage customer and I am very disturbed to read the comment made by DPerrin about the products and service provided by Astro Auto Salvage. If anyone would read all the previous comments made, they would see that this is a very professional and courteous establishment. From reading DPerrin's comment, one would have to conclude that a part was bought, taken apart, and they were looking to return the remaining broken parts for a full refund. In other words, If I was to buy a ceiling fan from Home Depot and put my motor in it, Would they refund me for my broken parts? I dont think so!

This is a kind and friendly place to shop. Just read all the reviews. Astro Auto Salvage cannot be responsible for one persons misfortunes. Seems this person tried to take advantage of a good business and is unhappy cause they were caught! Keep up the good work Astro in providing the consumers with quality good merchandise with a one year warranty! You guys are the best!

Astro Auto Salvage is a terrible Auto Salvage. They sell broken parts and will NOT refund your money for it. They are very rude and when in the wrong, will not provide their names. They do not allow you to speak to the owner, you can only deal with the clerks that are very nasty. I paid $185 for a side mirror from them for my SUV, the mirror looked fine from the outside, but when a mechanic attached it, the motor for the mirror was broken. Due to the fact that I had this mirror that was purchsed from Astro Auto Salvage. My mechanic decided to utilize my motor from my previous smashed mirror.



When I spoke with Astro Auto Salvage about it, they told offered NO refund for the broken motor.



So unless you want to waste your money on broken parts, I highly suggest you DONT go to ASTRO AUTO SALVAGE. I have dealt with other used part dealers that sell working parts and are far more professional.

I went there to find a hubcap for my mother-in laws old 1998 Buick - they had the hubcap and were terrific to work with. Very fair in price, and a very good selection of parts. I would definitely go there first.

Had trouble finding a tail light and at the right price.

The man on the phone found my part quickly and had a very fair price.

Will recommend and use Astro again!!!!!



Jim

They had just the parts I needed and gave me a good price.

Anthony was great to deal with.

I went in looking for a pair of seats for my Landrover, Discovery and was taken care of promptly and professionally, I was pleasantly surprised. They have a very nice staff and clean establishments, for a Salvage yard.

Dana and Anthony were great! Everything was quick and easy. Ive been to other salvage yards before and this one has the beat customer service. Definitely recommending them to all of my friends!

This is a woman friendly place run by two of the nicest guys who go out of their way to help a lady out. Don;t worry - if you dont know the name of the part you need, they will,



If you dont know your tire size they'll go out to your car and find it for you, and then look for the tires that will fit your car. Seriously :) While I was there looking for hubcaps to replace the ones that mysteriously disappeared, they went out of their way to find the right ones for me (seems my make car has 5 different sizes) and they tried them on for me too to make sure they fit.



Shopping for a part or tire here is a huge savings over what the dealership charges.



Thanks guys.

I was recently in Astro Auto Salvage and happen to be graced with exceptional customer service and would like to share my experience!



I needed a part for my car that I had been putting off and called the number on the building and was greeted with a friendly voice "hello' Astro Auto Salvage how can I help you" I told him what I was looking for and he said I'm sure we have it and if not I can get some information from you and call you when we get it or when it comes in. Wow! I thought' that's the way to conduct business!

> I have called other part places and they say the name and what'a ya' need? Nope' and hang up!



I came in and was greeted with a friendly smile from Lenny and a "how are you today" I replied' great thank you! I told him I had just called' and asked me exactly what I needed and looked it up, it was in stock. While waiting, a young man entered and asked for a part,,,Lenny quotes the price and the man throws down half the cash' expecting him to take it and Lenny repeats the price again...the man grabs his cash' turns around to leave and cusses out a few vulgar words! Lenny says' with a kind voice' > with true sincerity "have a nice day" and with absolutely > no sarcasm. I was so impressed! I said' I cant believe you never lost your temper! He said it's fine' it's a new part and that's the price' they sell it for a lot more at other places.

> I have seen so many people pocket the money' never write a receipt' kick and cuss someone right out the front door in front of everyone!



I was the only customer in the store when the part came. It looked rather long and thought it might not fit. He could see I was parked right outside the front door and I asked if I could take it to my car to see if it would, and he said sure! I went out and could see that it did, but noticed it had a special bolt that I hadn't seen before and wasn't sure if I had the right tool for this. When I came back in, Lenny could see the confusion on my face and said let me take a look' he came around the counter and as I stood there with the door cracked'' to hear the phone, in less than a minute' it was done!

I got my wallet out to pay and the phone rang' he said excuse me' answered and it sounded to me like it was a part that needed to be shipped. He put the person on hold and asked if I had a minute and if it was okay to take the call? I reassured him I was fine' to take as much time as he needed' and that I was in no rush, sat down on the bench and drank my coffee.

The door opened and two different men walked in then another, no one was together. He acknowledged everyone with a smile and said to the other two customers he'd be right with them. Lenny was amazing! It was like a well executed dance! He was answering the phone' taking down information, printing out a receipt's, putting information in the computer' getting parts' and still giving 100% great customer service! While doing all this' even stops to say' are you still okay? I was like yes' thank you for asking' I'm fine! > I was so impressed' and touched that he even took the time to help me that I was willing to give him all the time he needed!



After the rush and paying I said' thanks again Lenny, your running your business the way it should be' I'll definitely be back and will be referring people to this place' for sure! He says, thank you' but I'm not the owner, to my shock' I couldn't believe it!? He thanked me' wished me a great day and said if we can ever help you again with anything' just give us a call!

I have never witnessed such honesty' pride' or treated with such respect.

It was my first visit and I have never felt more like a valued customer!



If Lenny is a reflection of the owner and his establishment, then this is the place to get the best prices on all your car parts and exceptional service!