Valley Pools & Spas

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CLOSED NOW - Opens at 9:00am

Another happy customer with their swim spa

Thank you to Valley Pools & Spas and to the Make-A-Wish Minnesota and everyone who volunteered time and donated goods and services... YOU have made a difference in this little girls life!!

clean store friendly staff they were on time knowledgeable!

They are awesome and provide excellent customer service.

The delivery crew were friendly, courteous, professional & showed good judgment

Amazing customer service! I brought my water in for testing and they were very very helpful. I followed their recommendations and it cleared up my hot tub right away!

Yes, the spa orientation was helpful. Amy did a great job answering our questions

I want to share with you that Paul and Ryan are nothing short of perfection. They are the hardest workers I know. They have impressed Jeff and I so much! The professionalism and kindness they exude is amazing. They rarely take breaks and work hard. We are on day 3 and will have our liner in today and more then likely water too! They explain things that are happening and are very good working partners. Just very professional!

I wanted to show you the pictures from start to where they are and I know you have brochures, but I bet people would like to see the actual transformation. It is amazing the equipment and all that is entailed in this big job. I will continue with the pictures and would like to let you, Randy, know what you and your company have done this far, is beyond what I could have expected. You have a great group of people and I am so pleased we chose you.

Just wanted to thank Valley Pools & Spas for taking care of my pool issues. Not only did they rush the job for me but he is awesome at following up to make sure everything is done right. If our new house has a pool there is no doubt who I will use. Thank Tony!

Thank you for providing great service

I went to the Home Show to look at Hot Tubs and Pools. I was very impressed with the salesperson I talked to at the Valley Pools & Spas booth. He was very professional, knowledgeable and most importantly no pressure. I am definitely buying my swimming pool and hot tub from them.

I purchased a Marquis hot tub from Valley Pools and Spas about 10 years ago and I've had nothing but good customer service experiences here. They've always been good about answering my questions and have supplies that are priced about the same as online stores. I've also used them for closing my hot tub a couple of times and, although expensive, I feel like they do a very thorough job. Most of all, My Marquis hot tub has been bullet-proof...in 10 years, I've only had to replace the ozonator and remote control. Overall, they sell good products with good customer support.

They did a poor install on our coping and liner. That was seven years ago...they gave us a hard time about everything back then too. Well all their work has to be replaced now and they will not honor their warranty. I don't write many reviews.. but buyer beware here!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

A while back we had VP&S come out to service our hot tub. While they fixed the problem ( one of the jet nozzles had come off and had gotten sucked into the system) the young man said he would bring a new nozzle the next day. He never did... Also, things are WAYYYYY expensive in the store. Shop around!!!

I was told the cost was total and that a fellow named Brian Klausen, of BK construction, was the person that installed their hot tubs. Later, when he charged me $175.00 to hook up the electrical I alled Christy and she stated they did not install because they were not electricans!? That is hard to understand since he was going to connect it free the night prior but did not bring the wire with. He stated outright that Valley did pay him for connects all the time.