Ambassador Brattle Cab

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I didn't get a chance to get my cab driver's name, but he was very nice. Although I haven't ridden in too many cabs, I enjoyed my experience and thought the all-around service was exceptional.

I would give zero stars if I could. We didn't even manage to get a cab. We were trying to go out to dinner and got caught in a massive downpour, so we huddled under a tree and called Ambassador Cabs to get a pickup. We didn't have an address, just an intersection... so we got YELLED at, very rudely, by the dispatch guy... still not sure how calling without being inside a house, in the middle of a rain storm, was enough to merit the torrent of abuse we got from dispatch. It's a shame, because from now on we'll avoid any Ambassador Cab on the street, which I know is not fair on the drivers but I can't give business to a company that employs such incredibly rude people to answer the phones. If you don't feel like risking being told you're an idiot, I'd advise against calling this company.