Founded in 1991, Hendrick Honda is an automobile dealership specializing in the sale and service of new and pre-owned vehicles, including cars, vans, sport utility vehicles and trucks. The dealership has a pre-owned inventory of various brands, including Ford, Hyundai, Nissan, Volkswagen, Dodge, Mitsubishi, Acura, Lexus, Buick, Toyota, Chevrolet, Lincoln, Chrysler, Mazda, BMW, Jeep, Pontiac and Cadillac. It is an exclusive dealer of Honda and offers various models, such as Accord, CR-V, Element, Civic, Pilot, Odyssey and Ridgeline. Its service department covers basic maintenance needs of vehicles. The dealership s parts department stocks genuine, manufacturer-recommended parts and accessories of various brands. Hendrick Honda s finance department offers a variety of financial solutions to its customers, including sales, leasing and credit options. Located in Charlotte, N.C., the dealership also operates a collision center.
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Reviews

10/20/2021

When I was shopping for my car, Tony Howsare made the experience pleasant. There was no pressuring me into “gotta get this one”. He helped me find what I was looking for and made the whole process run smooth.

10/18/2021

Dorian and Tanner made the process seem less. Along with the business manager. They were amazeballs. My family and I cannot thank them enough!!

10/18/2021

Tanner and Garrett are incredibly easy to work with. They made the buying process so simple. What a great team!

10/18/2021

This place is amazing. they are all cool people that provide a great atmosphere to service or purchase a vehicle. GO SEE TANNER

10/18/2021

Great place with great people! Go see TANNER! Comfortable experience. From sales to service everyone there is great!

WR
Will R.

01/29/2021

Provided by YP.com

The team at Hendrick Honda was amazing! Andrew Patteson responded quickly, was knowledgeable about the vehicle and made it easy to take a test drive. He gave me a great price on the car and Sharath in finance was quick and efficient with the paperwork and explained the benefit of the service contract and maintenance program and helped me customize my financing to give me the protection I need at a payment that was affordable. I will definitely refer my friends and be back for my next vehicle.

JB
Justin B.

11/12/2020

Provided by YP.com

Ryan Asencio is my go to professional. Call it tough luck or just life, I have brought my brand new gmc truck in twice in six months for accidents that were out of my hands. Ryan helped me from start to finish, even providing advice on the best way to work with insurance to ensure an appropriate end product. This group has exceeded my expectations and it is more than clear that they care about the service they provide. Communication was always positive and timely and focused on doing the job right the first time. I have and will continue to tell my friends about this group although I really hope I don't have to see them again anytime soon! All the best Ryan and the HCCS team!

07/27/2020

Breathe of Fresh Air

Chip was a very genuine breath of fresh air, not artificial but rather bent on getting you what you want with a pleasant pain free experience doing it, and Tony is also cut from the same cloth. They should be instrumental in training every sales person in Honda how to do what they do. The previous dealer I had was in Indian Trail , and they were liars caught in action, I’d buy another Honda just to go to Hendrick again.

07/27/2020

I fell in Love with Hendrick Honda

After going to several other dealerships and not being satisfied a friend suggested trying Hendrick. I first communicated with Andrew online whom was very knowledgeable in the questions I had before scheduling an appointment. Akilah Lee was my salesperson and she was awesome. I told her about a few cars I seen online I had interest in but she insisted that she had one that I would love and she was right I fell in love with the car on the test drive. Ronnie Russell is also very awesome. After a little hiccup in my process Ronnie was able to get the situation right without any other issues. I would definitely recommend this place to family and friends. Overall great experience.

07/27/2020

i love Hendrick Honda

I love Hendrick Honda! The staff really know how to accommodate during the tedium of car buying. Tony and Joseph were top notch all the way! I had an idea of what I wanted and they had no problems helping me determine a perfect fit, meanwhile practical and financially affordable, for me and my two sons! I had a few necessary wait times, but not without sipping yummy earl gray tea from the break room ;) Thanks again guys and to everyone with their warm smiles and helpful demeanor!

03/22/2020

tiny sale that made a huge difference to me

Just wanted to say thank you to Chris in Parts and Israel in Sales for their assistance earlier today. I bought a relay for my A/C system that fixed the problem. It was a tiny sale that made a huge difference to me, as I work in an essential service role and won t have time in the foreseeable future for a car repair. Today was my only day off for the next two weeks. Now I can at least be comfortable on my drive to/from work! And unlike some other dealerships, neither made me feel less important that other customers. I know ultimately you d rather sell me a new car, and friendly service like this definitely makes me want to come back to you when it s time for that. Thanks again!

01/29/2020

HUGE Help

I always dread trading cars but we had a wonderful experience with Hendrick Honda of Charlotte. J.R. was a HUGE help with making it happen! Our salesman Ken who assisted with the deal was also great along with Ronnie our finance guy. Love my new Pilot, thanks again!

01/26/2020

BRAD THOMPSON helped me so much!

Brad Thompson made me feel good about buying from Hendrick Honda. I think he made buying a car easy. He is the best of the best! I would ask for him again should I need to buy another car. I will tell my friends about him and recommend Hendrik Honda.
ASK FOR BRAD THOMPSON. You won't regret working with him

01/24/2020

Dennis the Menace

My service adviser, Dennis Sanford, was exceptional. He greeted me with a positive energy and ensured I was comfortable while waiting for my car to be serviced. My service was quick and timely, and Dennis also gifted me with a complimentary car wash. Thank you for your outstanding service, Dennis! The next time my oil needs changed, I'll be back

01/24/2020

Best service I have ever experienced

Best service I have ever experienced and I have dealt with lots of dealerships, service departments and sales lots. Hendrick Honda on south boulevard is very comprehensive with knowledgeable advise and information that helps on all aspects. They are not pushy and definitely efficient with economical prices. We are going to buy Honda strictly because the service is so great. I have to say Ken Salos has been great and the main reason we will be buying and servicing our cars, now and in the future, from this great establishment. Thanks again Ken!

01/24/2020

Excellent Job!

This is the only place I take my vehicle to get anything done. Excellent, consistent reputation in the national auto service world (all the awards on display will tell you so) and they back it up every time. Customer care is exquisite and if I ever voice an issue they are quick to resolve it. And I love the diagnostic reports I get after each visit.

With Hendrick Honda I never worry whether my car is in good hands. People have argued with me about spending more here than I could have in a Mom-and-Pop shop or some other chain, but my stance is that I will pay for peace of mind in knowing that the job is well done and my car is solid every time I drive it out of there. Excellent job, keep it up!

01/24/2020

Melissa Evans is the BEST!

Melissa Evans is the BEST! She was so helpful, knowledgeable, and friendly during my car buying experience. It was my first time considering the Honda brand, and I came with a budget of what I felt comfortable staying within. She was extremely accommodating, showing me a couple of models she knew I would be happy in, while also respecting my budget and what I was looking for in a new car. I can’t say enough great things about her. Thank you again for such a pleasurable experience in a place that doesn’t always provide one. The whole team from start to finish make you confident you are making all the right decisions!

01/07/2020

Absolutely Great

My service representative, Nick, was absolutely great. He was promptly at my car when I pulled it in the garage. While he helped me at the computer, he explained everything thoroughly and was extremely polite. When the service was completed, he again explained what was done and escorted me to the cashier who was also very pleasant. It is not often that every one you encounter in a transaction is pleasurable but this was the case. I would recommend the service department to anyone with a Honda.

01/07/2020

Wonderful Experience

I always have a wonderful experience at Hendrick Honda.
This time I had my car in for a NC Inspection. Andrea Bedoya-Perez always goes above and beyond in customer service. She is very thorough and explains everything very clearly. She is top notch at what she does. She always takes a sincere interest in me and my family. I am happy to work with her and the Honda team.

01/07/2020

Hendrick Honda is Wonderful

Hendrick Honda service has been wonderful since the day I started bringing my car there almost 5 years ago! Andrea is always so great at explaining things to me in a way I can understand, laying out a plan for future service items, and the facility is very nice and well equipped for working or relaxing while your vehicle is being serviced.

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Brands
Honda
Payment method
debit, check, cash, all major credit cards
Neighborhood
Sterling
Languages
English, Spanish, Vietnamese
Categories
New Car Dealers, Auto Repair & Service, Used Car Dealers