POS Nation

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The POS system was simple and easy to set up. The software inside the system was a little difficult but with the help of Adam, your tech, it was made a lot smoother. This system has really helped our business in a great way.

Purchasing the systems was easy and no stress. Ryan did an excellent job detailing all the components and operations.

Implementing out of the box was more difficult, there were no instructions on what to plug where and how each component should work with each of the others. This is one area that could using improvement.

As for customer service, Adam MacDonald has gone above and beyond for helping us understand how everything should work and to understand the software and how to program and change to meet our needs. He was friendly patient and knowledgeable.

Rockstar Karaoke. I give my experience with you a 5. Thank you very much for your help today. Katende was very well spoken and communicated very well on everything he needed me to do. Definitely a 5. Thank you very much.

Our service today was great and it was very helpful. Ian did a great job at training us and providing answers to the many questions we had.

This is Allen Jackson with Jackson Beer Company. Great feedback every time I call. If I have a question it gets answered pretty quick. It's great. I got a couple stores around here to look into it and they are bringing in POS Nation because of customer support. Thanks.

Eric (customer support) was extremely pleasant to work with, and he turned something I was dreading into a pleasant experience. There were of course some glitches, but he fixed them in short order and made several good recommendations.

This is Jessica with Smart Gardens - Environment West. I had an issue with my system so I called customer support and spoke with Erik the technician. He helped me out. It was great. Everything is running smooth again. Awesome job. I give him a 10. Thank you.

My name is Zarna Patel from Port of Call liquor store in Racine, WI. Today, I got help from Ian. I rate his service a 5. I am fully satisfied with his teaching and his patience. He guided us through everything. He helped us create users and add products and departments. Thank you.

Savas Liquors in Lakeville, Mass. I spoke to Ian at POS Nation technical support. I received the best service that I could have received. Outstanding service. Outstanding patience for someone like me who does not have a lot of technical ability. I can't speak enough about him. I give him the highest rating. Outstanding. Thank you.

Dan, thanks for your help today. Today, Duane was very helpful, persistent and patient as is Katende when I get him.

My name is Connie and I work at Desert Hills Golf Club. I have been working with Erik to reconfigure our POS system for the last few days. He was absolutely awesome. He helped me so much. I couldn't have done it without him. I give him a 5. Thank you.

My name is Lucretia and I'm from Hot Brew Bistro in Fortuna, CA. I give my tech guy a 5. He did an awesome job and helped me set up a new printer among other things. Thank you.

My name is Nicole and I'm with the Tybee Island Historical Society. Ian and many other customer service and tech folks have helped me out a lot. Specifically Ian. He is constantly helping me with my problems. Today it was how to print reports for individual cashiers. He walked me through it. He is really wonderful and I love talking to him. Thanks.

My name is Dale Maryfield and I'm with Vogue in Highlands, NC. I have worked with 3 different trainers at POS Nation. I am very excited about all of them because they are quite knowledgeable and have taught me a great deal about your POS system. I appreciate it and rate your service as a 5. Thank you so very much. I am sure that as I continue to call you I will receive great service.

Everything was outstanding. The sales assistance I received with Niko and the technical support with Erik was more than I could ask. They made everything easy to follow and understand. I was very impressed, and appreciate all the help they have provided! We have just begun to utilize this system. I think this POS system will help our business out greatly. Something to improve: The POS system when entering in the price of what you paid and entering the price of the product your selling it for should show the markup percentage and margin, it should include an option where you can manually enter the markup or margin percent to give you your total retail price.

We did our software update to accept chip cards, install pin pads, and fix a couple other items with Dan this morning. The experience was fantastic. I've done updates with other companies over the years and this was by far the easiest and most seamless. We were open for business the entire time during the upgrade and only had downtime of about 15-20 minutes. It was a fantastic experience. Thank you very much.

POS Nation technicians took care of me today and met my deadline. He really does a great job and has taken care of me since we started using your POS system. Thank you for everything.

This is Vance Marvin at Gift Corner in Eureka Springs, AR. I needed to use your tech support again. Your tech support is awesome. They help me every time I need them. Thank you so much.

I'm am from Center Beverage. My name is Milesh Patel. I give a 5 to the gentleman who helped me. He was efficient and polite. I recommend him. Thank you.

I was assisted by Jason for some technical issues that we needed help with. The overall rating is a 5. Jason has actually assisted us several times. Today he exceeded our expectations. We needed to setup some custom discounts. We are located in a hotel and need to apply discounts based on different situations. He delivered what we needed but then he did a bit more research and made it even simpler for us. It really has helped us quite a bit. Overall, the service has been exceptional. Jason should be commended. He did what was needed but then went even further to add value for us. We certainly appreciate POS Nation and Jason.