Four Seasons
5701 W 73rd St, Chicago, IL 60638
Reviews
02/20/2012
Provided by YP.comTo be quite honest, when I called last night around 6:00pm, I expected to be given an appointment for the following morning since I was calling on a Sunday evening. To my surprise, the operator was sympathetic to my situation (a hose underneath my sink burst open and my kitchen was quickly filling with steam and hot water) and recommended that I have someone out right away since time is the enemy when dealing with a water leak. AND it cost the same amount as it would have if someone came out during the week during regular hours! Finally a company that understands that plumbing problems usually don't present themselves Monday-Friday between the hours of 9 and 5 and staffs accordingly! At any rate, Steve came out about an hour later, fixed the problem immediately and even recommended a few good restoration companies that would also come out after hours to remediate the water damage. Thanks Four Seasons!
01/31/2012
Provided by YP.comI love Four Seasons for my heating and A/C needs, but their home services department falls very short when using them for a plumber. Did not seem very experienced and charged much more than the plumbing company I usually use. I tried them because I had a coupon and I always turn to them for heat and a/c. Big disappointment. Check your bill carefully because mine had additional charge on it until I questioned it. Costly mistake time wise and money wise trying them.
Hi, my name is Ryan, one of the General Managers here at Four Seasons Home Services. As it sounds like you know from dealing with our HVAC side, we’re always proactive in making sure each and every customer concern is addressed -- and in a timely manner. Because of that, I wanted to respond to you personally since this seems very unusual, and we certainly don’t want to inconvenience you or any of our customers money-wise or time-wise. Since all Home Services customer issues comes across my desk -- and I’m not familiar with this particular situation -- I encourage you to contact me directly at [email protected] to make sure we have properly resolved this situation for you. Thank you for being a Four Seasons Customer! -Ryan
08/12/2011
Provided by YP.comWe had our furnace stop working in April and we called Four Seasons to take a look at it since we purchased it from them about 5 years ago and we get our scheduled cleanings done through them as well. The service tech was really nice and called about 20 minutes before he arrived. He wore shoe covers so as not to get my floors dirty, which I thought was considerate. Eventually, he diagnosed a bad blower motor and when I asked him what the damage would be to replace it he asked to see my contract. Luckily the wife files everything away and I was able to find it and he said that we were covered for parts and labor and since we had kept up with our cleanings the motor would be replaced under warranty. The tech had the part in stock in his van and it took him a little over an hour to fix the furnace. I felt bad as there wasn't much room for him to work but he said that he commented about having worked in smaller spaces before.
I thought it was awesome that the tech asked to see our contract first instead of playing off my ignorance and charging me unnecessarily to replace the part. He also mentioned that we were offered a longer warranty than what most other competitors give. What great customer service!
08/11/2011
Provided by YP.comI just had my first A/C check and the service tech that came out was great. William answered all my questions and was really friendly. I received a follow up call from a customer service rep to make sure everything was to my satisfaction, and it was. Based on my experience, I would recommend Four Seasons to my family and friends.
08/11/2011
Provided by YP.comFour Seasons is fantastic! I had a new furnace and A/C installed, along with attic insulation and must say my house feels totally different now. I told the salesman that my house has always been uncomfortable in the summer and winter seasons (for over 10 years) and he promised me comfort, and so far he has delivered! Every room is nice and cool now and I don't have to hang out in the basement to try and keep cool. It took a day for everything to get installed and the crew was very nice and professional. They left the place clean and explained how to use the new thermostat. I am extremely happy customer and look forward to seeing how comfortable my house will be in the coldest of winter days.
08/10/2011
Provided by YP.comMy basement was recently flooded (gotta love Chicago storms) and the furnace had to be replaced. A friend had recommended Four Seasons and I'm glad I went with them. Everyone from the customer service representative I first spoke to, to the installers that came to install the new furnace were sympathetic toward my situation. The install went smoothly and I received a follow up call asking about the installation which I think is a really good idea because it shows that the company cares about what they do. They have a referral incentive too, which I would easily partake in if I ever knew anyone in need of a new furnace or a/c unit.
06/13/2011
Provided by YP.comthey say the mach any other company price and not thats a lie because wend they show up and you sow the other comp, price they only say sorry i cant mach that price or they start talking bad about the other conpany thats not good ..
04/29/2011
Provided by YP.comI recently bought an older house that is a fixer-upper and the furnace needed more than major TLC. After shopping around I decided on going with Four Seasons to get it replaced. I was told by the previous owner that the furnace was more than 18 years old so I figured a new one would be a good idea since they're more energy efficient. I decided on a higher end Lennox unit because it qualified for a tax credit.
The entire process, from sales to installation was really great. Walter, my salesman, was really informative and I really liked that he wasn't like a typical sales guy and wasn't putting pressure on me. Like I said, I shopped around and Walter was able to match the lowest offer at the last minute and since he put up with all my haggling, I gave him the sale and so far, I'm glad I did.
The installation was the next day and the installers were on time. They did have some problems with the installation that required them to go back to their shop to get some parts but the guys kept me informed and worked really hard. Installation took almost 8 hours and even though the guys were exhausted at the end, they made sure I didn't have any questions before they left. Everything was cleaned up and I can actually say they left the place looking cleaner than when they arrived, since I hadn't cleaned around the furnace and it was pretty nasty. I got a follow up call a couple days after the install and did a little survey. The lady (I don't remember her name) was very nice and friendly and I like how they followed up, in case I had any problems. Overall, I would definitely recommend Four Seasons to anyone looking to get their furnace replaced.
04/27/2011
Provided by YP.comWe recently had a new Lennox furnace installed by Four Seasons and I wanted to share my fantastic experience. Our old furnace was 22 years old and had been repaired twice for separate issues in the past so we opted to get it replaced this time because there was a problem with the heat exchanger. From the first service call we put in to get the old furnace looked at, to the crew who installed the new furnace, the level of service was exceptional and it's quite a change from what we've become accustomed to in the service industry. Everyone was professional, thorough, and good at what they did. We'll be recommending Four Seasons to family and friends alike!
04/21/2011
Provided by YP.comThe weather in April should be warm instead I found my self with no heat on a 35 degree day .I needed the furnace repaired and repaired fast .I have used Four Seasons Heating in the past so I looked them up on Yp.com .I called and they said that a repair man would be at my home in 2 hours or less .I was very happy when the door bell rang and it was the guys from Four Seasons .He went to work and found that I had a bad saftey switch he kept looking and I was glad he did after about a hour he found Four dead birds in the Flu gas pipe .I was happy that he took the time to find what was causing the issue and that he did not rush and he made sure everything was ok .I had decided to sign up for yearly service because thats one thing I forget each year .I was happy to have them call me after the service man keft and they wanted to be sure I was happy with everything .
03/25/2011
Provided by YP.comWe had Four Seasons come out and look at our furnace on 3/23. The technician's name was Justin and he seemed very knowledgeable and friendly. He quickly discovered that the flame sensor was dirty and cleaned it. He also noticed that we had some spray paint in the room next to our furnace (my wife is into art and uses spray paint in some of her work) and said it was possible the spray paint caused the flame sensor to get dirty. He advised my wife to not spray near the furnace (she only does this during the winter time) to help keep the sensor from getting dirty unnecessarily.
We are very pleased with the service we received and will be using Four Seasons for our imminent AC and furnace needs. Many thanks to Justin!
03/23/2011
Provided by YP.comFour Seasons replaced both air conditioner and heater for my house. The thermostat for the furnace failed in about a year and the compressor for the air conditioner blew up in two years. Four Seasons refused to honor both warranties saying that I did not maintain the units properly, even when though they installed defective equipment. Adding insult to injury, when they installed the compressor, they installed a smaller unit than what I paid for.
Stay away from Chicago Area Four Seasons. There installations are defective and they do not back up their warranties.
03/18/2011
Provided by YP.comI was thrilled with the outstanding service from start of the repair to the clean up .I had a old furnace that had a bad heat exchanger and I did not want to replace the furnace .I was happy to find Four Seasons and the fact that they did exactly what I asked for .I was not pushed toward a new furnace they listened to me and did as I asked .
01/08/2011
Provided by YP.comThe furnace is out needed the motor to be replaced called and was told it would be a few hours .I had tried to fix it myself but no such luck I had wd 40 hammer you name it still nothing .I was shocked when the repair man fixed it in 5 minutes a wire had fallen of the thing that starts the motor he put it on and it started up .Thank god for honest service I was happy to pay the $80 for the call .
09/14/2010
Provided by YP.comI was in a jam needed to have a new furnace and hot water tank replaced asap .We were closing on our home in 3 days and the basement which thank God is not finished flooded because my kids unplugged the sump pump by accident .The furnace and hot water tank were under water and I called Four Seasons to get a estimate .I had also called 3 other heating contractors and only 2 showed up .Four Seasons had the best price and they were able to start the next day the job was completed in one day and the price was very fair .We will always refer them and they save the day for us .
05/24/2010
Provided by YP.comI called and waited for 15 minutes on the line only to be told that they were not taking on new customers. All that stuff they said about 24 hours a day, 365 a year....what a lie!!!
We appreciate your feed back and yes we were backed up with a extremely high number of calls .We pride our self on customer service and when the level of calls exceeded our capability we felt it is only good honest business to tell you that. We have a obligation to the past customers who have supported us and that taking on more work would not be fair to our existing customers who were waiting for service .We are a family owned company who places customer service before profits and if we didn't care about our existing customers it would be easy to just keep taking on more business and let people wait for us for hours or days on end .Some companies will take every appointment possible and make you keep calling them to see how much longer you will wait for the tech to arrive they do this all in the name of profit something we wont do .I'm sorry that we were not able to service you and hope you understand why we had to turn away your business .Thank you .Dave Musial Owner .
11/29/2009
Provided by YP.comI recently had a situation at my home with my furnace breaking down late Friday night. After numerous phone calls to multiple companies I realized that a lot of the companies advertising 24 hr service were a sham. I was connected repeatedly to answering machines and what appeared to be a call service of some kind. I needed someone at my house A.S.A.P after looking a little further I was pleasantly surprised to find FOUR SEASONS HEATING & AIR CONDITIONING.
When I called this particular company I spoke to the receptionist who then transferred me right away to the service department. They were able to send a service man out within that hour. When the service man Randy arrived he was very professional and explained to me what was wrong with my furnace, what part I would need, and the cost of the repair. I chose the repair he had the part on his truck and had me up and running in about 30 minutes. This company is breath of fresh air.
I recommend FOUR SEASONS to anyone looking for a fantastic Heating and Air conditioning Contractor
11/21/2009
Provided by YP.comI noticed my heat went out this morning around 3 AM, so I called Four Seasons to set up a call for Monday, and the lady who answered the phone said they were 24/7 and that she could have someone out within a couple of hours. I said OK, and the technician was here in an hour and my heat was fixed before the sun came up. It was so nice to just get what I called for and to get it right away -- kind of rare in the service business nowadays.
11/21/2009
Provided by YP.comWe just moved to Chicago from LA and are furnaces was not working so we checked on line and found four seasons they came out in less then 2 hrs and fixed are furnace for $139 .In LA you would be lucky to get a call back the same day .I CAN TELL YOU WERE NOT READY OR THE COLD WINTERS BUT ARE FURNACE IS THANKS TO THE GUYS AT FOUR SEASONS .
11/13/2009
Provided by YP.comWe needed a new furnace so I found a ad in the suntimes and I checked a few sites and they had good ratings .The estimator was very nice he took the time to tell us about what we should do and he didnt push us he let me and my wife think about it and we called him several times with more questions and he never seemed to mind .The thing that got me to write this review which I never do is the fact that after the job was complete about a week later he called and said he had something for us and would like to stop by .The door bell rings and I open the door and he has a gift box in his hand and says my wife is a pastry chef and she baked some cookies for you.I WAS SHOCKED WE HAVE HAD NEW WINDOWS A ROOF NEW FENCE ETC OVER THE YEARS AND NEVER HAVE WE EVEN GOT A THANK YOU CARD HE WENT OVER AND ABOVE WHAT WAS NECESSARY .He also went down stairs and looked over the job and answered a few questions I had .I can tell you that Four Seasons has the best people I have ever worked with on my home improvements the installers were nice the phone lady the sales guy it was just a great experience .
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Mon - Sun: - Services/Products
- Plumbing Services: Repairs & Installation 24 Hour Emergency Service Toilets-Clogged Toilets, Overflowing Toilets, Installations. Drains-Clogged Drains, Debris/Waste Removal, Drain Replacement. Tubs & Showers-Repairs & Installation. Sinks-Kitchen, Bathroom, & Utility Sinks. Faucets Dishwashers Water Pipes-Inspections, Repairs, & Replacement. Sewer Lines-Sewer Rodding, Sewer Inspections, Sewer Repairs & Replacement. Water Heaters-Removal/Installation and Repair. Garbage Disposals-Repairs & Installation. Sump Pumps-Replacement & Installation. CALL TODAY & SCHEDULE AND APPOINTMENT! Four Seasons Home Services on providing high quality service. Every aspect of each job is performed & completed to ensure customer satisfaction. We believe we offer the best service, at the best price, and we're confident you'll feel the same way!
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Four Seasons Plumbing and Sewer
Four Seasons Heating & Air Conditioning
Four Seasons Home Services-Plumbing & Sewer Service
Four Seasons Heating & Cooling
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