Lucas Tire & Auto Care

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CLOSED NOW - Opens at 8:00am

Terrific. Very helpful + reliable

If you are interested in a auto place that never takes advantage of you and cares about you and your car, this is a great place to go. Customer service is superb! Recently, I had to take my car in for a second visit and they felt so bad that I was there again so soon after my first visit that they deducted the cost for labor, even though the 2 visits were for entirely different issues. They also are very honest about when they feel like different parts will need to be replaced and try to shop around for the best prices, if they don't have the part in their store. In a time where most car places seem more concerned with making a buck than providing good service, I feel like Lucas Tire is different, they care.

Speedy service, I was in and out with no problems.

I've been going to Lucas Tires for years. After a few bad experiences as a new Chicago resident, I found Lucas tire through a friend's recommendation. The environment is clean and comfortable, service quick and honest, and the staff is very friendly.

After being treated poorly at another establishment on Western for tire replacement, I called Lucas Tires. I reached Sandy and received excellent service which was helpful and honest. She was understanding of my crazy night shift RN schedule. The mechanic staff was timely with updates especially when I added on a few more basic services (changed the air filter, alignment and oil change). The prices were fair. I will definitely visit them again when needed.

I've been having just a little trouble with my automatic transmission. It wasn't doing too badly under 10 miles per hour or over 45 miles per hour, but while on main streets it would fight me to change gears and speed up to the speed of traffic. I went to Lucas' garage, and was surprised that they new exactly what the problem was, cuz I sure didn't. Anyway, I'm glad I went there because it makes a big difference to have my car running right. They do good work. I can vouch for that.

This is the only place I go to get tires. I am always satisfied.

Okay, so have you ever had to deal with the most difficult customer?? The demanding one who needs everything for as cheap and quick as possible??? I was like that when I went to Lucas tires and I gotta tell ya, I feel bad about it cuz they're really good people. I recommend them.

My dad has been going to Lucas for years, so of course when I needed tires he sent me to Lucas. I was treated like family. I won't go anywhere else as long as I live in Chicago.

Lucas Tires is a breath of fresh air!!!! I was treated so well by Sandy and the mechanic took good care of my car. (FYI rates are affordable here) Chicago needs more of this kind of personal service.

I wish I can rate them a 0My mother took her car in for an oil change and they completed a SAFETY inspection on her car. They told her she needed wheel alignment, which she did the service there. 3 days later her hood flew up while she was driving. Her hood was destroyed but thankfully no one was hurt. Obviously they did not lock the hood correctly!!!! (common sense). I immediately called very upset and they were so nice and concerned and even sent a tow truck to tow the car. They said they were going to inspect it and let me know if it was their fault??? REALLY... well the next day I heard nothing from them, so I called in the late afternoon and no one could explain anything to me but someone named Rich (who I found out later was the owner) I thought he was a mechanic because he was too rude and unprofessional to be a business owner. Finally after waiting on hold about 10 minutes he gets on the phone informs me that he has the hood and it needs to be painted a

The best customer service I've had in a very long while. Not only were they friendly and considerate of my time but they were extremely knowledgeable. The employees all came in to check on me, offer their assistance, and to inform me of the status of my car. I would absolutely recommend coming here to get your tires replaced.

I came in right at closing time with an emergency and STILL received fast, friendly and courteous service even though the shop looked like it was still very busy. These guys work hard and they're all great workers.

Best price around the neighborhood! I really liked the receptionist. I think her name was Sandy! She was able to explain everything I needed like the prices, procedures, etc. The technician actually showed me what an alignment is and where the alignment is located by tire. It was nice to get full details and be shown things without having to ask.

I had a flat tire a couple weeks ago and I went to Lucas to get a new one. Everyone there was super friendly and helped me right away. They gave me a good price and finished quick. I thought they were a great tire store and I would recommend them to anyone who needs a cheap tire fix.

I always come to Lucas for tires and service. They are reliable, fast, and pretty cheap.

Fast service with a knowledgable staff. They always try to work with me and help me with any other car related issues. The price is always fair and i trust them with my car. Thanks!

It was freezing cold and I was at the Auto Zone a bit down the street from Lucas Tire attempting to have my headlight replaced. Cops and other drivers don't like it when you're driving with just one. The young man helping me at Auto Zone tried his hardest but just couldn't replace the bulb. It was freezing and he probably didn't want to keep fudging with it outside. He recommended one of two Auto Repair shops, with Lucas Tires being one of them.



The guys at Lucas replaced my headlight in about 30 minutes and applied the 10% discount for mentioning I saw the place on yelp.



Lucas Tires was A-Ok in my book for what I needed done.

Lucas Tire was somewhat unattractive on the outs, but I think they like it like that. The service however was GREAT! Their staff have you complete a few forms (which I know may seem weird with computers and all), but I'm sure this makes it very helpful for them to know you. I've been looking for a mechanic shop, who knows what they are doing (without having to charge you $100 to take a look), reasonable and welcoming. Well Lucas Tire is just that. I was able to use a valuable coupon, get great service, great recommendation and prospects of future discounts, all for under $20. Thanks Lucas, you are my new Mechanic!

Went there to get a TPMS sensor installed. Got a quote over the phone. Once there, the mechanics were working on the wheel, but the old valve stem took quite a bit of work to get off. Just as the mechanic was getting the stem off, the owner lady came out and halted the work and told me I had to pay more because the work took longer than they thought. She said I have two options, either pay more or take the car as is, which was not really an option, since one wheel was taken apart and the car can't really run on 3 wheels. I grudgingly agreed to pay the extra amount but did point out that it seemed a bit like being held hostage considering the situation and that I found that to be an unusual business practice to be used on a new customer. She asked me how I would pay and offered a discount if I paid in cash. When I insisted on paying by credit card, she instructed the mechanics to put the wheel back together without the sensor and get the car out. Then she went on a rant about how she di