Rick Case Honda Power House

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Brandon Betz went above and beyond for me. He was very patient and worked a miracle to put me on my new Honda Forza. He stayed on his day off and worked a deal for me. Can't say enough good things about him. When I picked up my bike Justin finished the deal and he was funny, informative, and answered all my questions. Even your cashier and cleanup guy was amazing. There is a great staff over there and I would ABSOLUTELY recommend Rick Case Honda to anyone. Thanks again Brandon and Justin!

Very friendly and explained the issues so someone could understand. I would take my motorcycle back again for service.

I came for an emergency repair - a bolt had fallen off from the frame. I was seen immediately and was serviced in the finest fashion I could have wished for !!! Thank you!!!

Best service...

They treat you like family.

I will recommend them all any one for their service. Very Friendly to one and all!

This service and knowledge of the servicemen are terrific they know exactly what they're doing and they are always on time and efficient I would not go anywhere else

Great service, was in and out fast.

CRF250, Brandon beat out every other dealer by at least $400. Great Job!

Brandon took care of everything, beat out competors price right out of the gate. Nice , friendly, and fast. 5 stars!

Everyone there was wonderful, great to work with. And the repairs were done perfectly and quickly. We were very pleased.

I brought my first motorcycle for service with lots of questions for Carlos. He took the time to explain everything I asked with patience and detailed answers. I felt very comfortable with the service and look forward to keep bringing my bike for service in the future.

These guys treated me like family!!



Great vehicle too!!!



Goldwing F6B, what a machine!

These guys are great. I service my 2010 Goldwing and my wife 2010 Victory Cross Country at your shop and the Tech is Mike Baker that works on my bikes most of the time. Mike is a great tech and nice person in general. If Mike is off then the other Tech is Frank that I will use to service our bikes. I can call these guys at anytime about the service on our bikes or just questions in general. They are very helpful that is why I always come to the your service department.

thank you so much for getting me on road!!!!!!

Very helpful, and millitary friendly.

Thanks!

THE DEALERSHIP TOOK CARE OF ANY & ALL my PROBLEMS

MY BIKE is GREAT NOW !!!!!!!!

Everything was fadt & easy. Definitely would recomnend

If this is the group that is associated with Rick case Honda then they should really look into their business practice. I highly do not recommend using this business Very unethical practices

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into!

World Class Service. I was especially impressed with Leah and Adrienne. They assisted me in the purchase of my new odyssey and went above and beyond. What an organization.

Took my '04 Accord in today because the backlight on my radio didn't work and my headliner had detached at the rear window. They quoted me over $500 to replace the headliner ( I just bought a can of headliner adhesive for $12.)



They quoted me over $400 for a transistor panel for the radio- I didn't authorize it.



When I went to pick up the car - they had it up on the lift with the wheels off- wanted to replace the suspensions ( I will take it to my mechanic for that) - I never authorized the inspection, but they charged me $115 for the labor to do it. SO...I had no authorized work done, and it cost me $115!



Bought my car there new- will never buy anything from them again