Karl Malone Toyota & Scion

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CLOSED NOW - Opens at 9:00am

IT HAS BEEN 60 DAYS AND PAID CASH FOR THIS CAR STILL HAVE NOTHING!!!! I HAVE BEEN CALLING AND CALLING I GET NOTHING BUT STUPID PEOPLE WITH STUPID EXCUSES!!!!! DON'T BUY ANYTHING THERE!!!!

Daughter and son-in-law got a great deal on a vehicle, we were so excited for them. . . until after the sale. They can’t get the title to the state they need it sent to so that they can license. Was told by the dealership that they had to license and title in Utah for the first year and then could go to another state. Never heard of that before. Kids are only going to school in Utah until November so why would you want to license in Utah only to return to your home state in 7 months. It’s been almost 1 month to the day and the title still isn’t in Idaho. BUYER BEWARE. DO NOT USE YOUR DEBIT CARD FOR THE DOWN PAYMENT. An additional 1500.00 was taken out of son-in-laws account with no justification as to why and was promised to be refunded that day so as not to overdraft his account. By 3 pm the following day the money had not been refunded and the last response from Karl Malone was that it would take 2 or 3 days. Well then write a check and make it right!!!! but don’t make us wait days t

At the intersection of Wyoming and Paseo my car's dash lights up. Through the intersection the cabin fills with smoke so that I can't see anything. I manage to park. Toyota has no clue why this happened and Karl Malone's General Manager laughs when I tell him about it - when he returned my call three weeks late. I ask him: "What if my daughter was driving it" his reply: "Maybe you shouldn't let her drive". Then he says - "We don't build the cars - we just sell them"

Hate the place, the sales staff. They promise everything and deliver nothing. I will never set foot in there again. Luckily the car is awesome, as long as the gas pedal gets fixed soon I guess.

Love the place, the people, the service, and our Toyotas.