OC Auto Exchange

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I came here to look at an Audi R8 I saw online through Autotrader. When I arrived, I was told it was at their warehouse and to be shown by appointment only (which they were able to schedule for me immediately). They quickly realized I was serious, and had the car driven to the dealership immediately. After signing for the car, I felt uneasy about one of the documents they had me sign. The owner Mase Aslan went through obstacles to comfort my concerns including calling the Audi dealership for the inspection report they had done months prior. I was convinced that the significant reduction in price was due too most customers having trouble with financing. I got a great deal, and the car is immaculate! I couldn't be more happier. Thanks guys! I will refer you more.

A week later I noticed that there was a small crack in the center high mount tail light. I was preparing for the worst because its something that I did not address prior to purchasing the vehicle. I was expecting Christian to tell me "No I cannot cover that," but when I called him to see how much it would cost to replace it, he told me he'd find out and call me back. At this point, anyone of you thats been in this same situation would say, "great, they won't call me back." WRONG! He called me back 2 mins later and said, "Scott, we ordered the part for you from Toyota and it will be in first thing tomorrow morning. When can you bring the car in so we can replace it for you?" I stated as a joke, "wait, how much is it?" because the part was going for over $100 -$300 online...



BEST PART: He said... "No Charge."

I had a very good experience buying from the oc auto exchange. It was quick and simple. I didn't finance through them I went through my bank but they worked with my bank very well. I came with all the paperwork and within a few minutes I was out the door with a new car. Before I left though they cleaned my car up really nicely and filled my tank. I am so pleased with my Ford Fusion. If your looking for a pleasant car salesman ask for Jacob!!

Just purchased a 2013 Mazda 3 from David and Masam. These guys rock. They gave us a great deal on a GREAT vehicle and really took care of us. We were in an out in under 2 hours, knew exactly what we wanted. No games, no dragging things, they got straight to the point and guided us exactly as we needed. Car is in exceptional condition, and my wife is DEFINITELY happy. Thanks, guys!!

was looking for a used car and ended up at OC Auto Exchange in Fullerton. The sales guy Ian Stamp, was amazing!!! He wasn't pushy and he took the time to get to know me and what I wanted in a car. He spent time reviewing the car's history with me and walked me through the whole purchase process (from test driving to signing paper work to auto detailing). He even met me at the dealership a couple of times on his day off to help me out with car questions. I would highly recommend buying a car from Ian. He will not stir you wrong. He's punctual, honest and straight forward. The kind of sales guy you want to deal with when making a big purchase like a car. David the manager was great as well. I had some issues with getting my tags and when I went into see him, he got right on the phone and cleared things up for me. I got my tags that day! I love my car and I'm a happy camper!

Carlos helped me out. Fast service direct to the point no Dealership BS! Very good price compared to competition. Highly recommended!

Will helped us get into a 2012 Nissan Altima with low miles and great shape. Checked prices else where and kbb and they were right in line. Plus we got a 5 year warranty for a great price.

Some may have bad experiences but ours was amazing

I just bought my Acura TSX, Nick was my agent, he did a great job answeing all my questions and making me feel comfortable. I personally had a great experience buying my car there, friendly staff and not pushy on making the sale plus an extended warranty on 100k miles. I drove away knowing I got a great deal. Thanks Nick.

I've been to many used car dealerships and none of them outshine the OC Auto Exchange dealership! When I got there I was instantly greeted by Jesse who was really cool and helpful. There was about 4 cars in the way of the one car I wanted but Jesse and his team did not mind at all moving the vehicles, for a test drive. After the test drive we were helped by David to finalize the deal. The payment for the car was more than I expected but David explained to me why it was priced that way. I honestly mean when I say, this dealership is a premium dealership and you have to check it out and I promise you won't be disappointed.

Place has really nice variety of cars to choose from and the staff is very helpful. Came here looking for a Dodge Charger they had plenty to choose from that looked all great! Definitely a 5 star place to go check out and buy a car!

I cannot speak for others but I will speak in regards to my purchase back in Sep. In contrary to negative reviews, I have to say I've had the BEST car buying experience from Christian and Ian from this dealership and here's why.

Christian was truthful and did not sugar coat anything. He told me exactly how everything was and I purchased the vehicle the same day. There were some flaws on the vehicle that he agreed to have repaired for me and when I returned a few days later, the vehicle looked NEW again. I was impressed.

Christian approached me on the car lot very casually and made me feel more like a friend versus just another customer. He didn't pressure me to purchase the vehicle, rather, allowed me as much time as I needed and answered all my questions.

Let me first start off by saying that I've been in commission sales / customer service for nearly a decade now for 2 fortune 500 companies. I've also studied Business Management in college and in the many years in school and career, I've learned one key ingredient for success of a business.... Providing Extraordinary Customer Service. It is truly one thing that money cannot buy, and 100% comes from happy employees who are truly dedicated to their work and their customers. It is my pleasure to write this review for this dealership who has exceeded my expectations.

Ian came into the picture. He helped me out with the rest of the paperworks, work orders, etc. He was very friendly despite the fact that I didn't buy the vehicle from him. He wasn't the manager, he was another sales associate so he had no obligation to treat me well or to build any rapport with me, but he did. I had some questions regarding my contracts and he went over everything with me from the beginning to end. Explained everything and answered all my questions and never once tried to pawn me off or brush me off for the next customer. True teamwork and extraordinary customer service exhibits in this dealership