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Reviews

KH
Kevin H.

12/28/2018

Provided by YP.com

Addition to last review. Regarding tankless water heater. They put in heater but the wiring was not completed on same day.. as of now still is not. I timed how long it takes for warm water to reach sinks. Takes bout minute to reach sinks. Something else.. washers and using hot cycle for whites??

LC
Larry C.

12/14/2016

Provided by YP.com

Initial service call was great and quick. Technician that came out was great. But the company pricing for repairs is a major rip off. Was quoted $1,385.00 for a replacement gas valve part plus labor for the installation. Called another service company to get a second opinion and they charged me $220.00 for the exact same part and I got the same repair completed from a competitor for less than 1/3 the price. Seems that Weathermaster is more concerned about selling their maintenance contracts than providing service at a fair price. Would never recommend this company.

JM
Jennifer M.

08/26/2016

Provided by YP.com

Choosing Weather Master for my recent AC repair was a huge disappointment. I recently selected them back in June for AC repair based on their online reviews. I ended up needed to have the entire unit replaced, which I worked with Weather Master to do. Sadly, ~$4,000 and 4 short weeks later, the brand new unit stopped working. I had to wait 2 days for someone to come. Upon diagnosing the problem, they confirmed it was a faulty part not installed correctly causing the unit to leak coolant. I had to wait 4 days and constantly call them before someone came to fix it! Less than 24 hours later the same part, which was installed incorrectly again, broke. I had to call constantly to follow up (even left a message for the owner who never called me back) before someone came a third time. I have been expecting it to break again, and last night it did. Now I have to call and wait for them to come out again. I would go with another company, but can't due to the warranty on my new unit.

JB
Jonathan B.

07/22/2016

Provided by YP.com

My AC went out overnight and I called first thing the next morning. I got on the waiting list for same day service knowing I might not get a tech by that day. After a very long day for him, my tech Nick came at 9pm and spent an hour on the repair. I'm so grateful, given we are set for one of the hottest weekends of the year. Thank you!

TD
Theresa D.

05/23/2016

Provided by YP.com

Weather Master is one of the companies I trust doing business with. Its techs are the greatest. Hurley Redd was the tech that came out on a service call. He was professional, knowledgeable, courteous, and friendly. He promptly identified the problem and fixed it. He also suggested some things I might need to consider given the age of my HVAC system. He was very easy to understand and to do business with. Thank you Weather Master and Hurley.

A0
Airwolf 0.

03/15/2016

Provided by YP.com

Bad sales practice and switching price when job completed with different amount. I asked Weather Master Home Services for estimate on csst bonding. The technician said he called his boss and he can do for $75 if I do now which save him the trip or $175 if he comes back. I agreed to have the technician perform the job. Once the job is completed which took less than 30 minutes. He wrote up the invoice for $175. I asked him why and he said he did not tell me $75 and his boss said the same. This is a bad business practice and switching price one job is completed.

LL
Lyndon L.

07/27/2015

Provided by YP.com

Weather Master has installed 3 furnace/AC units in my house in the past 3 years, 2 when it was built 3 years ago and 1 when we finished the basement 2 years ago. The two year old has recently died. I called Weather Master to schedule an appointment. First I was told they had no record of installing anything at my address. After my contractor called and read them the riot act the found my record. I then called back and said that I assume part or all of this would still be under warranty. I was told that because we didn't sign a service agreement with them to have each unit serviced twice a year our warranty is void. I'm not sure if that is even legal but I do know it's robbery. Will never use them again.

M
michael.mahoney.1238

07/08/2014

Provided by YP.com

The single WORST service I have ever received from anyone, anywhere, for anything!!! If there is a more poorly run company, in any industry, I would be amazed

L
lcarter

01/08/2013

Provided by YP.com

We have called Weather Master multiple times over the years. However, they have set the bar exceedingly high with HVAC technician, Josh Lyon. If you think honesty and intergrity is unheard of these days, meet Josh! He helped us recently with the yearly maintanence of our unit. He was diligent in his work, informative, polite, and excellent at giving explanation. We will continue to call Weather Master as they continue to provide excellent service, but we will ask specifically for Josh Lyon for as long as he is employed by Weather Master. A very special thank you to Josh!

E
elvis34

08/28/2012

Provided by YP.com
I am satisfied with the servic...

I am satisfied with the service from Weather Master. Jeff is the best technician.

D
duffgg

08/20/2012

Provided by YP.com
I thought the service was exce...

I thought the service was excellent from Weather Master. Everyone was very friendly and we will use them in the future.

H
heather5

07/31/2012

Provided by YP.com
Keith did a great job repairin...

Keith did a great job repairing our unit. Everything was to my satisfaction.

D
donna78

05/31/2012

Provided by YP.com
We were very pleased with the ...

We were very pleased with the install of the new HVAC system. The installer, Jesus, was absolutely wonderful. This guy had to come back on the second day to replace another part and he wouldn't leave until the system was perfectly balanced. He was wonderful! We are totally happy with the install and we know we can call them with any problems. Let's hope it is just for the annual maintenance and not issues!

My husband is the envy of the neighborhood with the new system! (I guess it is a guy thing!)

G
goodguy85

08/10/2011

Provided by YP.com
Extremely Happy! 1st. We ha...

Extremely Happy!



1st. We had a $6k overhaul/install of a new central AC system. Excellent. Could not believe what was acomplished in 1 day.

2nd. Last week we had $3600 worth of plumbing done with the soft water system included. Technician was Edwin Laso, also a new neighbor. Edwin is an excellent technician as well as a brilliant customer service representative. His products & service knowledge was very impressive & is what tipped the scales in favor of executing all the work right there & then, at that moment, in 100 degree heat, tools at the ready! Strong stuff! (Right by the book, if I do say so myself!)

We really like the new green trucks! People see green & they think positive thoughts about not harming the enviroment. Brilliant.



We really appreciate their services.

S
sarahlynn25

07/21/2011

Provided by YP.com
The technicians were friendly ...

The technicians were friendly and explained problems we experienced with the energy efficient heat pump they installed within the past year. Customer service was great!

J
jacob5563

06/22/2011

Provided by YP.com
Weathermaster is a great compa...

Weathermaster is a great company. The employees have been prompt, helpful, informative and professional. I would recommend to anyone interested.

K
kurt55

06/17/2011

Provided by YP.com
My wife and I recently purchas...

My wife and I recently purchased a new heating and air conditioning system from Weather Master. All of the options were explained so we could make an informed decision. We did not feel pressured to buy. The installation was accomplished in one day and we are extremely happy with the way it is working. All of the Weather Master employees, from the person answering the phone, to Andy in financing, to the representatives and technicians who came to our house were respectful, knowledgeable and thorough. I highly recommend this company.

L
lindalay

04/29/2011

Provided by YP.com
Customer service is friendly a...

Customer service is friendly and easy to work with when scheduling an appointment. So too are the service personnel.

M
mollier

04/26/2011

Provided by YP.com
It was a great experience. I w...

It was a great experience. I was called a few minutes after requesting the service online by Jennifer and she offered me an appointment on the same day instead of the week after. Your Tech. Tom O. seemed very experienced and did a great job. He also provided me with information about other services done by your company.

B
bevbev58

03/29/2011

Provided by YP.com
Precise!

The gentleman from Weather Master was very courteous and took great pride in his work. He was very knowledgeable and answered questions very precise. He spent a lot of time checking our system and seemed very thorough.

More Business Info

Service Now.... When You need it!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
We service all brands.
Brands
Lennox
Payment method
all major credit cards, cash, check
Accreditation

Better Business Bureau

AKA

Weathermaster

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Categories
Heating Equipment & Systems-Repairing, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electricians, Furnace Repair & Cleaning, Furnaces-Heating, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Plumbers
Other Information

Emergency Service: Yes

Services: Commercial, Installation, Air Conditioning, Heating, Service & Repair

Free Estimates: Yes

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