Alattehotte

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My office bought a machine from alattehotte which works wonderfully. I have my personal Saeco serviced at alattehotte once a year, it always returns to me in new condition. These guys have been very good to me.

Glad I took the advice of the sales agent who convinced me that the capresso jura ena 9 was superior to the other machine I was going to buy from saeco. The capresso system is much less hands on and much more easy to use. It is like a mac compared to a pc and the quality of the coffee keeps a smile on my face every morning (and sometimes evening). Would purchase the same unit, from them again.

First time I had my saeco in for service at a facility in San Francisco which closed. Whenever they would fix it, they had the unit for a month and it would be returned nowhere near the condition that alattehotte would return it in. aLatteHotte really does do a good job at restoring my little Vienna, which has become the forefront center important item in my offices’ kitchen. The Vienna I have has been a good reliable espresso maker, the grinder often would get clogged from using oily beans so we no longer use the oily beans. Rob at alattehotte actually spent half an hour showing me how my Vienna worked and how to keep the grinder from getting clogged. Overall, I found the folks at alattehotte very helpful and I would return in the future to purchase another machine. It is always fun to make the trip down to gardena for a bean tasting and education on the best of what is around. I love coffee, it is definitely my drug of choice and I just can not imagine life without the good espresso. What I especially liked about the service at alattehotte was the turn around time and the quality of restoration and repair work done on my machine. I have recommended them to friends and will continue to do so.

I was in the market for a new Saeco after my beloved royal deluxe had to go for service for the last time. aLatteHotte made it more accessible for me to trade the machine in on a new unit and the idea of having a better warranty and maintenance program made me feel much more at ease buying a new machine rather than fixing our old one. The new Saeco is much smaller and more modern than my old unit, it is also very quiet. They told me that the ceramic grinder made a very big difference and I have to agree, the taste of the espresso is definitely much better than the royal. I was really on the fence about repairing my older machine but in the end, I am very glad that I decided to go with the new machine and so far, alattehotte has proven very helpful and their maintenance program has been a good value for me, I have brought it in twice and what used to cost me for repair is now covered. I would buy from alattehotte again, they were very pleasant and personable and if you are in the los angeles area, you should stop in. I am using the new Saeco Syntia and I just love it.

Purchased a new Jura S9 from aLatteHotte. The sale was very easy and it seemed to ship right away. The starter kit and maintennace are really what sold me, but the few phone calls I put in also assured me that it was the right place to buy from. The bodum glasses that comes in the starter kit break easily, be careful with them.

We bring in our Saeco Incanto Sirius just about yearly as it starts to leak from the steam valve and aLatteHotte repairs it quickly for us everytime. We also buy our coffee and filters here and always get a speedy shipment. Ordered a brand new Saeco Syntia for our home, I will take the sirius to my office for others to enjoy. The syntia is much smaller, though the capacities seem smaller than the sirius even though on paper it looks the same. I think ultimately we probably should have taken the advice alattehote gave us to buy the jura machine, even though it was more money. The syntia has been in for a complimentary maintenance service on the grinder already becuase my husband decided to use oily beans from trader joes, clogging up our new grinder. A morning without coffee is not pleasant around here and Rob was quick to fix this for us and we went home happy again. Yes, we would recommend aLatteHotte, they are always on the phone when we need them and ultimately provide us with really good service year round.

For two years now we have been using alattehotte for our coffee needs. We did purchase our saeco from them and send it in as for the complimentary maintenance a couple times a year, it has been a valuable service and we would purchase again from alatteHotte. These folks have always been courteous and kind. We received a fair trade in value for our older machine and enjoy the new saeco immensely. We were in the market for a new unit for Christmas this year but they got our older saeco working well so we will keep this one for at least another year, I know when we are ready for the next unit, we will return to alattehotte to make the purchase. They have done nothing but go out of the way to help us when we are in town, often the same day service which is unheard of when you have something fixed. I always love to try the new coffees they have, Rob roasts his own beans and is very philanthropic about making people try them. Also make sure if you stop in, to try a sample of their intelligentsia coffee, we tried two different blends and now we are hooked. It's an expensive but tasty and worthwhile product.

I have been coming here for some time now. They have a highly personalized approach mixed with a no-nonsense demeanor. I have had multiple units repaired and I have purchased a new unit just this week. The repairs have always been completed quickly and my machines alwayscome back looking like new again. I can only recommend alattehotte, they have always served my right.

Hello, I was going to purchase a more extravegant espresso machine but Rob at alattehotte convinced me to go for the mid model range Jura. We are really happy we took the advice, it is much easier to use than the older Saeco that we traded in. My wife and I are very happy with the decision and the coffee that came with our new Jura from alattehotte was very tasty. Try the Black Cat. I would purchase from them again, their trade-in was very fair and easy to do.

We recently had our Talea Giro in for service and aLatteHotte was very quick about the repair, friendly to do business with and the cost of service was affordable. We will return for future service and possibly the sale of another unit for our cabin. I would reccommend.