Avalon Building Concepts
5017 Division Ave S, Grand Rapids, MI 49548
Reviews
12/17/2018
Provided by YP.comI got referred to Avalon by two individuals who I respect the opinion of that had both worked with Avalon in the past. We were under a time crunch so we didn't get multiple estimates, but their representative crawled up into our attic and got on our roof. He was able to determine that our dormer was not correctly flashed and that was the source of our leak. We were pleasantly surprised at the price. I thought the price would be a few thousand more than what we were quoted. They did our roof on Thanksgiving Day arriving while we were home at 8 AM and finishing after we had left for dinner with the family. They brought a big crew to complete the job in one day. We did find some black tar marks on our siding and some scraps left over in our yard the next day, but it was dark when they left. Overall, they do a professional job and my roof is leak free.
Your trust in us with your home is our upmost importance. Thank you for choosing us to complete your roofing project. It is truly a pleasure to hear about your experience and are pleased we could get out to you the next day to remove the debris and tar marks. It was a pleasure to do business with you and we would be honored to work with you again in the future on your next home improvement project.
12/10/2018
Provided by YP.comAfter watching our neighbors roof get done by them, we called. They sent out a young gentleman named David who did a thorough inspection for us. He was friendly, got up on our roof, and into our hard to reach attic to look into everything. He provided us with a quote for shingles that were made locally. The three man crew did a wonderful job. They took precautions with throwing tarps down while they were removing everything. I found a few nails when it was all said and done with, but I didn’t imagine they were gonna be able to find everyone of them with the snow. From what I see the roof looks good and they did a great job. We know who to call if we have any home problems from now on.
We love referrals and are so pleased that our work could speak for us before meeting you! We appreciate your business and your feedback. It is wonderful to know that our representative could provide peace of mind through his customer service and our crew was professional with their craftsmanship and clean up services. If we can ever be of future home improvement services please give us a call.
12/07/2018
Provided by YP.comI would certainly recommend Avalon. Very pleasant folks. They showed up on time and worked very very hard. Chuck was great! Good followup. I am very satisfied.
Thank you [Member Name Removed]! It was wonderful working with you as well! We love knowing we met your expectations and that you are pleased with our team members and new roof! If we can ever be of future assistance please give us a call.
12/05/2018
Provided by YP.comFor the most part Avalon is great. I have no complaints when it comes to my roof. They know what they are doing and they get it done. Dan who provided the inspection was kind enough to show up during the installation to check on the crew as I was at work. I came home in the middle of it which is a huge mess, but the crew had tarps down to collect everything coming down from my roof. They cleaned up when it was all said and done. Only snag in the whole process was with the finance department, as they did not communicate very well with me on my credit union loan. Besides that hassle, I enjoyed working with them. My roof looks great.
Thank you for your honest feedback. We certainly enjoy hearing from our customers on were we succeeded, and where we can improve. It was a pleasure to do business with you. We would enjoy working with you in the future on any home improvement needs you may have.
12/04/2018
Provided by YP.comI am absolutely thrilled with our new gutters. They flow so nicely. No more water in our basement. Avalon has improved our home so much this year. THANK YOU! Thank you to Chuck for taking care of all our issues.
We are so thrilled to know you have enjoyed the home improvements we have completed on your home this year! It has been wonderful working with your family this year, and providing you with a solution to stop foundation damage from reoccurring. We will pass your kind words on to Chuck. Thank you for your continued trust and business!
12/03/2018
Provided by YP.comThese guys are wonderful! We were able to select a shingle with their representative that would be best for snow dams. Good workers who were absolutely meticulous. Every single one of them knew what they were supposed to do and did it! Avalon does not slack around. Only draw back was the higher price than what we got estimated originally by our insurance agent. Very impressed with their methodical process that fixed all of our leaks.
It was a pleasure to work with you David. We greatly appreciate the trust you put in us to complete your roofing project and value your feedback on the experience. It is wonderful to know you are pleased with our professional services and have peace of mind when it comes to your new roof. If we can be of future assistance with your home improvements we would enjoy working with you again.
11/22/2018
Provided by YP.comThe workers completed our rooof in two days. We admire them for getting the job done in the cold weather.
Thank you Kerry for the rating! As home improvement needs do not stop during winter, neither do we! We are proud to work year round to help our valued customers like yourself. If we can ever be of further service please give us a call.
11/21/2018
Provided by YP.comJust want to thank Avalon and Jason for a wonderful roofing experience. We truly appreciate Jason for answering our questions and concerns. We were quite impressed with the work and the competition of the job in such a timely fashion. They also did a great job cleaning up when done. I will be sure to contact Avalon for future needs. I know I will recommend Avalon to friends.
Your kind words truly keep our hard teams smiling. Thank you Terri. Avalon Building Concepts strives to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service. It was a pleasure to do business with you and we are excited to work with you again in the future on your next home improvement project.
11/21/2018
Provided by YP.comI had been sweeping granules up from my driveway for years so I was respective to the gentlemen who knocked on my door. When he told me he noticed my shingles were at the end of their lifetime, and offered to schedule a free estimate I agreed. I asked around about pricing on roofs and did my research prior to them coming out. I used to do home inspections, but after being out of the circle for years I was unsure what a reasonable price was for a decent shingle. Jesus was genuine in his presentation, adapting to questions I had, and picking up that I had knowledge of the roofing process. He obviously recommended the best, but still took the time to show us different shingles at different prices. I liked that Avalon was local and was told by Jesus I would have a new roof shortly. A few weeks later Avalon's crew was out. Watching these guys work was fun. They knew what they were doing and were so gun ho about completing the project. I ended up speaking with a few crew members while sharing lunch with them. Oscar was always able to answer my questions as to what they were doing or going to do next. It was nice to be kept informed. They offered to remove an old dish and plug the giant holes that would have been left behind if I removed it myself. They worked till dark to complete the roof and I feel went above and beyond for us.
Thank you for putting your trust in us with your roofing project. We are pleased Jesus could be the expert you can turn too to answer all your questions and provide you peace of mind. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home. We look forward to working with you on any future home improvement projects you may have. If you need assistance, please contact us at 616.261.9927.
11/20/2018
Provided by YP.comI was looking into replacing my windows myself as they let in major drafts. I was sick and tired of wrapping them every winter. Avalon offered free quotes so I agreed to let them come out. Doug was friendly. We bullshitted for a while before he dropped the price tag on me for different options. I was shocked that he could replace all the windows in my home and my patio slider for less than I expected it to cost me. They turned out amazing! The two man team that came out to install are true tradesman. They had half the windows installed in the course of four hours. They were pleasant and took notice of where they stepped in my home while working. I love the fact I no longer have saran wrap my windows. Only issue I have is they no longer fog, so I have had a few birds fly into my super clear windows and slider over the last month. Definitely impressed with their work.
Thank you. We value insight from our customers on details of projects completed, and greatly appreciate you sharing your experience with us. Avalon Building Concepts is pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your windows project. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.
11/20/2018
Provided by YP.comVery painless process. Our representative that worked with us, Chuck, was amazing from start to finish. Highly recommendable. Roof looks great!
Thank you. We value your feedback! If you need any future home improvement assistance please call us at 616.261.9927.
11/20/2018
Provided by YP.comOur roofs leaked. 11 months later we are still trying to get resolution from Avalon. Workers dropped materials on one of our flat roofs that cracked the membrane and resulted in a rainwater leaked that destroyed the ceiling below. We are still trying to get resolution. Do NOT hire Avalon!
11/16/2018
Provided by YP.comAvalon has been and will continue to be my go to for anything home improvement related when it comes to my home. They are always the first people I call because they have always done excellent work for me. They have fixed my chimney, my ceiling, my roof, remodeled my bathroom, and installed windows and doors throughout the years. I have even had the owner himself come out and look at my place. He is a kind man with a great team. Everyone is very helpful. All I have to do is call them, tell them my name, and they know my address. They just installed a new window and storm door for me and I continue to be impressed with their product and work.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly value your business throughout the years and feedback. Understanding your expectations allows Avalon Building Concepts the ability to establish a honest, effective communication channel while providing you with peace of mind you deserve. Your kind words will be passed on to our team and Rick himself. We enjoy working with you on all your home improvement needs and look forward to your next call Dawn.
11/16/2018
Provided by YP.comOur roof looks fantastic! It was completed very quickly, gone before I came home from work, color looks amazing. They even came and did a recap of what was done with him. The lead guy, Chuck, was very friendly, polite, and knowledgeable. Highly recommend Avalon.
Thank you for sharing your experience with us. We greatly value your business and your feedback. Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. We look forward to working with you on any future home improvement projects you may have and can easily be reached at 616.261.9927
11/14/2018
Provided by YP.comAvalon is a great company! Chuck is very professional and knowledge with regard to the product - and we were very pleased with the quality. The roofing crew was amazing! It was completely done in one day's time. We would highly recommend Avalon to anyone who asks!
Thank you Jackie! We think you are pretty great too. It was truly a pleasure to work with you on your roofing project. We would be honored to work with you on any future home improvement needs you may have.
11/09/2018
Provided by YP.comCrew was very fast and courteous. The sales rep had great follow up. Chuck always answered when we called with questions. We would highly recommend Avalon to our friends.
Thank you for choosing us for your roofing needs.Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. It was a privilege to do business with you and we greatly appreciate the recommendation. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.
11/08/2018
Provided by YP.comThe salesperson Jason was a real pleasure to work with. The roof was installed on time and he followed up to make sure everything was correctly done. The price was reasonable and the cleanup was done well. I would definitely recommend Avalon and Jason Robinson.
Thank you Bart. It was a pleasure to work with you! We are pleased to hear you are as thrilled as we are with the outcome of your new roof and our services. We strive to exceed our customers expectations whenever possible and are pleased to read that Jason could provide you with peace of mind that you were in good hands. If we can ever be of future assistance, please call us at 616.261.9927 as we would love to work with you again.
11/07/2018
Provided by YP.comAvalon's price was the best and they were hands down the most professional I had in my home for an estimate. Having a roofer explain to me that they normally would measure my roof by walking it, but did not want to risk further damage from added weight as I had a visible dip in my roof from broken trusses made sense. Billy instead went into my attic to see the damage. He took a lot of pictures of my home from the ground and was able to provided me with a 3D model of my home. That model was used for me to see and pick my shingle color. No other company came close to offering something like that. As the crew had to come inside to do some of the work it was nice that they were friendly. Carl communicated with me a lot about what the crew was doing. I trusted him to do the work without me here watching him because he would keep in touch with me about what was going on. My roof no longer dips or leaks thanks to their work.
We are pleased to hear that you are happy with our services and truly appreciate your feedback. While we wish to walk the roof during our inspections, our representatives have the knowledge to know when it is not safe. We are pleased to know we established the start of that relationship with our honest communication, shared knowledge, attention to detail, and professional customer service. We enjoyed working with you and would love to help you anytime you have home improvement needs.
11/07/2018
Provided by YP.comThey have a very fast start to finish process. The roof crew did a great job. My roof looks great!!!
We appreciate your feedback. Thank you for sharing as we strive to leave each of our valued customers with a similar sentiment on their experience with us. If we can ever be of future assistance please give us a call as we would love to work with you again.
11/05/2018
Provided by YP.comThere wasn’t anything they didn’t think of and were not prepared for when it came to our roof. We ended up calling them to get more than one roofing estimate and are so happy we did. Unlike the guy from Hansons, Avalon’s guy got up on our roof. He said he found a few soft spots that concerned him as possible trouble areas. We didn’t have any leaks, but he explained to us what soft areas could mean. He even had a portfolio of work to showcase. He was not high pressured. Simply asked when we would like to start this project and we moved forward. It took a few weeks for them to get to our roof after signing the bid. When the crew arrived they immediately got right to work. Each guy knew they had a job to do and did it. We were so impressed that they put up big sheets of plywood to protect our big windows and sliders. While the entire crew did not speak English, the crew leader was always polite and would pull us aside when something needed to be addressed. He spoke English. They ended up finding a big gaping hole under our shingles during tear off where the decking had basically designated underneath. They do absolutely wonderful work and literally flew through our roof. We are so pleased with the color we choose. My wife always tells me it looks so much better than the green.
WOW! Thank you. We can not tell you how much your kind words mean to us. It is people like you that brighten Avalon Building Concepts hardworking crew. Avalon Building Concepts takes joy in honest, effective communication with our customers, and enjoy building an understanding of their expectations, while paying the highest attention to safety and quality. It would be an honor to speak with you about any future home improvement needs you may have at 616.261.9927.
More Business Info
Roofing, Siding, Insulation, Windows
- Business History
- Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home. At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come. Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Logo
- Services/Products
- Roofing, Siding, Insulation, replacement windows
- Brands
- GAF, Mastic, Nu Wool, Ply Gem, Therma Tru, Timberline, Variform
- Payment method
- financing available, insurance, visa, discover, mastercard, all major credit cards, check
- Location
- On the corner of South Division and 50th Street in Grand Rapids
- Amenities
- Roofing, Siding, Insulation, replacement windows
- Accreditation
BBB Accredited Business
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
- Associations
- BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
- Other Link
- Other Email
- Social Links
- Categories
- Home Repair & Maintenance, Building Contractors, Chimney Contractors, Doors, Frames, & Accessories, General Contractors, Gutters & Downspouts, Home Improvements, Insulation Contractors, Kitchen Planning & Remodeling Service, Roofing Contractors, Siding Contractors, Siding Materials, Windows, Windows-Repair, Replacement & Installation
- Other Information
Services: Roofing, Siding, Insulation, replacement windows