Eastern Dental, PLC

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happy kids = happy mom. i have had nothing but positive experience with eastern dental. the office is fun and decorated for kids. they do the necessary work on my kids with a smile on their faces. cant ask for much more.

I had a heck of a time finding an office in GR to take my two kids with Medicaid. The staff here is real nice to my 2 kids and they both seem to like Dr Boone a lot. I was happy to get them in for appointments in a couple of weeks instead of a couple months which some offfices told me! My kids could watch tv in the waiting room and the place seems clean. I seen some people whining about signing consents for their kids but I would be more worried if I didn t have to sign to have my kids worked on. Good place doing good work for kids the way I see it.

I am a single mom (not by choice) with 2 daughters, age 13 and 10. I found Eastern Dental a few years ago when I went from having dental insurance through my job, to having Medicaid when I lost my job (again not by choice). When we first started there, it was a different dentist, Dr. Amiri. We went because we didn't really have any other choice in town (unless we wanted to wait over a month for an appointment with Cherry Street or Grand Valley Dental). Dr. Amiri was awkward, and not very good with my young girls, but he did do the work they needed to have done, so I dealt with the old, ugly office and unfriendly dentist. A couple of years ago, Dr. Boone bought Eastern Dental, and let me tell you, the place has made a complete 180! They have redone everything inside, and it is VERY clean! Dr. Boone is extremely kid-friendly. My daughters think he is cute, so that helps too (tee hee), but really he is just a great guy and seems to do high quality work on my girls. They never complain about anything they have done there, and I don't get the rolling eyes anymore when I tell them we have dentist appointments. They are usually busy, and you have to be patient, but they are doing single moms like me a service that I haven't been able to find anywhere else around here! I rate Eastern Dental 5 stars! :)

I recently brought my 3 youngest kids to Dr Boone at Eastern Dental for checkups and cleanings. It had been a while since we had been there. They have really improved things there with a very kid friendly atmosphere (kind of a tropical animal theme going on). My kids have always liked Dr Boone. This last time, 2 of them needed fillings (which they were nice enough to do the same day!) and when they came out I asked if they were numb, they said yes, but they were confused because they said they didn't get a shot. I asked the hygienist about it, and she said, of course they got shots, they just didn't feel it because Dr Boone is just THAT GOOD! Thanks for taking such great care of my kids Eastern Dental!

These people were really really good to my kids. The place is clean, a little old and could use some updating, but you cant beat the price thats for sure! Both of my kids got their teeth cleaned and some fillings on the same day. Will be returning to Eastern Dental. Thank you!

OK, I just had to respond to Sarah's review on here, because I was IN the waiting room when she was at Eastern Dental and I heard her say she was going to do this. And let me tell you, SHE is the scary and mean one! Not the doctor! Yes, they do make you sign a paper giving permission to do work on your children... that is called INFORMED CONSENT! I have to sign one of those at my kids doctor's office, at the emergency room, and yes, at the dentist... heck even if my kids go to a birthday party at Gymco or one of those play places! I would be more worried if they DIDN'T have me sign something! She doesn't make any sense, getting angry that they ask you to sign permission before hand, and then trying to say they don't consult you before hand? I have 3 kids, and they have all been seen and treated by Dr. Boone and his staff at Eastern Dental on more than one occassion. I have always been told what they are going to do on my kids. But I am not the doctor, and I trust them to tell me what my kids need. They are nice to me and my kids. My kids have never said they are scared or in pain. This isn't the stone ages, they do numb your kids before they do work! Yes, the office is small, and older, but it is clean and could be a whole lot worse! I swear, it is people like Sarah that make the experience aweful for their kids! Just sign the papers and let your kids get the work they need! Geesh! I was embarassed for Sarah, the way she acted in there!

small office, but clean. hard to find a place to take michild for my kids and they do and they seem to be good to my kids. i have 3 boys and 2 girls from 15 down to 5 and all seem to do well there. they get the cleaning done and the work done in the sane day. works good with my scedule.

I advise to give this place a second try. I brought my two boys to Eastern Dental a few years back because they were one of only a few options in Grand Rapids that take Medicaid for my kids. I was VERY disappointed with the service we received at that time. My boys had told me the Dr was mean to them and the place was very dirty and dingy. Because my choices are limited in Grand Rapids, I tried a couple of other places and wasn't very impressed at those either. I read a review from someone that said there was a new Dr at Eastern Dental, so I thought maybe I would give them another try. I am so glad I did! The office is in the same place and is still called the same thing, but they have it all cleaned up and decorated much nicer. Most importantly though, my boys say the Dr is SO MUCH NICER to them! His name is Dr Boone, and they tell me what they are going to do on my kids BEFORE they do it. They get all the work done in one day, a cleaning, xrays, exam, fillings, whatever the boys need. VERY glad I decided to give Eastern Dental another try!

I brought my son to Dr. Boone at Eastern Dental to have his teeth cleaned and get checked out. The waiting room is small but you can tell they try to keep it clean. Bring something to keep your kids busy while they wait. The staff was courteous and good with my son. I have no complaints there. He ended up getting his teeth cleaned plus he had a couple of cavities and Dr. Boone filled them at the same appointment, which I was very glad of! I've had to make another appointment for fillings at other offices and wait a month or more, so this was very convenient! Will be back with my son when he is due for his next cleaning! I wish they would take adult Medicaid too! :)

I brought my son to Dr. Boone at Eastern Dental to have his teeth cleaned and get checked out. The waiting room is small but you can tell they try to keep it clean. Bring something to keep your kids busy while they wait. The staff was courteous and good with my son. I have no complaints there. He ended up getting his teeth cleaned plus he had a couple of cavities and Dr. Boone filled them at the same appointment, which I was very glad of! I've had to make another appointment for fillings at other offices and wait a month or more, so this was very convenient! Will be back with my son when he is due for his next cleaning! I wish they would take adult Medicaid too! :)

I had a great experience with Eastern Dental. I was so glad to find a place in GR to take my children to. My kids generally don't like to go to the dentist, who does? But the staff was very friendly and made my kids feel comfortable. I Will definitely be going here from now on!

If you have Medicaid for your children, this is the place to take your kids!!!! The service and staff there is EXCELLENT! My children had their first appointments there yesterday and we had a great experience. They received xrays, cleanings and fillings all in the same day. The kids were a bit nervous at first (ages 4 and 7), but once they were back in the dental chairs and had everything explained to them, they told me it was really easy. I will definetly recommend Eastern Dental to anyone who has Medicaid.

I cant believe I finaly found a place to take my kids that takes the medicaid and treats my kids with respect! I cant go back with them with the doctor but I think they do better then when I use to go back with them. Safe decent place to take my kids n they do a good job. Will be telling my friends about Eastern Dental!

They may not be the classiest place in town, but considering they treat children on medicaid, they do a wonderful job. For people who think it's horrible that they wouldn't let you go back... I found out from a high-cost pediatric dental specialist and surgeon (ah, the days when I had a good job and insurance) that they find children do better WITHOUT the parent in the back with them.



I like that they will schedule you in a reasonable amount of time (got a next-day appointment for two of my children, and one within a week for the other two), and that they are willing to treat the children without scheduling another visit. That is OPTIONAL, so if you're not comfortable, you don't have to. The speed of getting in is much better than many "regular" dentists.



The waiting room was a little crowded at times on my last visit, but that's because people came in with their entire family. I don't blame them for not having fancy decor, or toys, or any of that. I bring my own things to amuse my children when I go. It's a dentist's office, not a playroom.



My children have had hereditary dental issues, and had full exams, x-rays, cleanings, then cavities filled and a crown placed during their visit. They are 6 and 8 years old, and neither of them had any problems. The 6yo fussed a little (according to his sister), but that's to be expected. They both stated that the numbing process was fine (didn't even feel the poke), and fillings, etc were cleanly done (no random pieces of filling that weren't rinsed out properly afterwards, etc, and the teeth looked good). After we left, the numbness wore off as anticipated, and the only followup pain really was from the crown, which is to be expected. A little tylenol and she was fine by evening. By the next day there was no difference from before the dental work had been done (as far as ability to eat different foods, etc).



The only thing I wish they'd do is show you which teeth need the fillings etc. I realize it's a little like assembly line dentistry, and they need to save money and time where they can, but all they tell you is how many on each side, top/bottom. I imagine if I asked they'd give me more information. I'll check on that next time we go in.

well i read what others wrote i'm sure someone is just looking to find a way to make money they should be ashamed of there self . I love eastern dental i understand why they dont want are children back there i know there not hurting my kids either.and they do tell you everything they told us and i was there before with my 4 kids and all of them loved how nice they are. some people had crying kids before they even walked back there. and most of there kids didnt have respect for others i blame the parents maybe if there kid was back there and screaming because they dont have rules at home they scribble on the walls at eastern dental they ruinin all there stuff because they dont care well i know they do a great job and if you think medicaid is paying them alot well do your research they dont so quit blaming them because you cant do right. be gbreat ful we have a dentist to take on are childred its a small office but they do a great job and i will keep going

I had a very good experience with Eastern Dental. I had no problem with my child going in without me. The staff was very nice and called me back to explain the treatment plan after my daughters cleaning and asked if I wanted treatment that day. My daughter is 7 and of course she was a little scared as most kids are of dentists or doctors and you have to come to expect that. I was very grateful to find a dental office that accepts medicaid and I will definitely go back again.

I actually had a great experience with all of my kids at Eastern Dental. The staff was very friendly with my kids and especially Dr. Boone. Yes, the waiting room was busy, but it was clean, and presentable. Yes, we did have to wait a little past our appointment time, but for Medicaid dentistry, this is the best treatment we've ever had! I have recommended Eastern Dental to a few friends of mine already.

DO NOT TAKE YOUR KIDS HERE! Sad thing is people with Medicaid barely have a choice :( And that is why they feel they can treat their patients like they do--they know people have to come back no matter what kind of service they get. We had a horrible experience and I have heard a ton of people say the same! They are all rude. There were a lot of people crammed in a tiny waiting room where many had to stand. We waited 45 mins past our appt time to even get called back. It was my 3 year old daughter's first appointment EVER and they would NOT allow me to go back with her. That put more red flags up. Then they asked if she had cavities if they had my permission to fill them right there. I said no, not today.. and she looked at me and very rudely said "Why Not!?" Because I said so!! is what I wanted to say. The real reason is because I didn't like all the screaming I heard coming from back there. Then I saw a girl come out (that looked to be age 17 or so) crying. I' ve never experienced this kind of treatment at any dentist office I've been to. They are supposed to be accommodating and gentle and friendly. I wasn't going to freak her out her first time to the dentist--or she would never go back. I will NEVER bring my daughter back to that place--I don't care if I have to drive all the way to Ionia! Shame on those people for being so mean and rough with children!!

Do not take your kids here. The first time i took my 5 yr old girl who never had cavities i was told she needed 3 filled although it seemed fishy to me the dentist i brought her to before seeing Eatern Dental never had a cavity. I had to switch dentists because they take medicaid. All the kids while waiting came out crying and i was not aloud to go back. My 7 year old girl i had to make an appointment there because she picked out her filling. They didn't repair it instead put two caps on other back teeth. The whole reason was to get her filling refilled and they didnt even do that. She came out crying the assistant told me she just had started crying coming into the waiting room she lied my daughter told me they were mean to her and she was crying the whole time and it hurt they told to stop making a fuss. I would rather pay full price and go back to my prior dentist. Eastern Dental deserves no stars God forgive them for being so awful to children.

I was very disappointed in this dentist. The waiting room was small, dingy and full of people that were waiting a half hour or more to get in back. The receptionist seemed like she wanted to be somewhere else. I was very uncomfortable with the idea of letting my 3 year old(going for his first dentist appt), go in the back by himself. Maybe if he was 7 or 8 but not 3. It was so disappointing to see how sad he was that he couldn't see the dentist. I just couldn't get passed the "No parents allowed" rule. And my biggest pet peeve with any place that does scheduling...if you're going to charge me or penalize me for being late, you darn well better have me back at my appointed time. I walked out 45 miutes after my appoinment time and there were still 4 people ahead of us.