Archer Volkswagen

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OPEN NOW - Closes at 9:00pm

Mr.Gary in service was very professional and customer friendly.

Chad, Gary and Mark are great!

Hands down the worst experience at a car dealership period. I tried to do the internet sale with a horrible sales associate Kirk Hudnall(my opinion). The horrible customer service led me to the BBB and other pages to read reviews..not nice. If you have a complaint don't call because the owner Robert Archer will give you the run around and tell you to call him back to never answer. I decided to leave my complaint with a manger who could care less. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO MY OWN ENEMY RUN AS FAR AS YOU CAN Y'ALL!! I am trying to save your time& money because they sure love to waste it instead of learning the art of the sale.

blessing in disguise i guess!

Honest, professional service.

Great sales experience from all persons involved.

Mike Lewis has sold me two new cars now in the last year. Excellent experience with Mike. Extremely satisfied with the vehicle and the dealership.

Friendliness of service. Staff was very friendly and the service took the exact amount of time they informed me it would.

Great customer service. The guys there were helpful.

Marc was extremely knowledgeable and helpful.

Peter is very good, very honest and helpful.

Fast, well done and good price

The sales representative was friendly,helpful and professional.

Marc Palermo was my Service Advisor and he was so pleasant and explained everything perfectly. I was a happy customer.

My service advisor was very knowledgeable and explained all the work that needed to be done and cost.

Friendly service, and completion in less time than expected.

Will and the Archer team exceeded my expectations. I am VERY happy with my purchase and can honestly say they provided me exceptional customer service that my first Volkswagen dealer (in another state) didn't provide.

Peter Yem, the service writer, took the time to answer my questions fully (and, I believe, accurately).

My service advisor was awesome and very attentive!!! Myvehicle stop on my way to the dr and I just dropped in and he took care of things quickly and I made my appointment. Awesome individual!!!

I like the fact that Archer VW helped me when West Houston VW didn't. I just needed my mirror rehung on my passat and West Houston told me they dont work on glass. Never offered to bring a glass Co. in either. They know I am extremely upset with the situation and I wonder if its a coincidence I never got the email with the survey link. Your team at Archer got me in, were extremely polite and helped me in a very timely manner. I wish I didnt have to drive 30 miles for it but THANK YOU THANK YOU THANK YOU!!!!!!

Gary is a fantastic service manager and communicates well with his customers. He did not give up trying to resolve my mechanical issue and did get service to find the solution.