Gallery Furniture Store operates in the retail industry as a provider of home furniture goods. The company s products include dining room and dinette sets, bedroom sets, clothes dressers, armoires, vanities, sofas, loveseats, recliners, coffee and end tables, entertainment centers, desk and office products, lamps, rugs and outdoor furniture. Gallery also offers a line of bedroom furniture, such as bunk beds, that are just for children. The furniture retailer offers financing and online purchasing over the Internet and will deliver the merchandise on a truck paid for by the customer within seven days. The company will also have orders delivered the same day if customers are within 100 miles of the store and the order is placed before 4 p.m. Gallery Furniture is located in Houston.
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Reviews

JS
J S.

02/20/2019

Provided by YP.com

The salesman was attentive, but not overbearing. The delivery was quick and efficient, and the same day (of course). The price was comparable to the three other furniture stores that we visited.

BW
Brittany W.

11/20/2018

Provided by YP.com

Mr. Garza was an amazing sales associate and made our purchasing process very easy. I will definitely be back to buy back from him.

AT
A T.

11/06/2018

Provided by YP.com

We had a wonderful experience. The knowledge and patience given to us was simply amazing. The staff was very helpful with showing us what we wanted and we didnt feel the pressure most sale people put on you. Extremely positive experience.

CS
C S.

10/28/2018

Provided by YP.com

Everyone that came in contact with me was wonderful, helpful, listened. I am horrible at arranging things, and they helped with much patience. Seemed to know just what I wanted when they recommended items. I can't explain enough how much this was a great experience with an amazing outcome. I highly recommend this store / company / group of people!

AD
Albert D.

05/20/2018

Provided by YP.com

Gallery Furniture, has been a household name in Houston, for many years, and has worked to support the community as a whole to this day. I was immediately greeted by a salesman that was understanding about my needs, and worked to help me find the what I needed within a short period of time. I picked up the chair from the main store on I -45, and the warehouse staff were very helpful in delivering my chair.

TM
Tommy M.

11/15/2017

Provided by YP.com

Thank you for an Awesome experience !!! You guys go above and beyond can’t say enough how pleased we were at the store and with everything and help loading Definitely a customer for life !!!

JP
Joy P.

11/13/2017

Provided by YP.com

Sales consultant was helpful, answered our questions, was polite, and made the process easy. We found what we wanted and there was no attempt to persuade us toward another product or sell us things we didn't want or need.

KN
Karen N.

10/22/2017

Provided by YP.com

Had a very positive experience with Juan Garza. He made everything quick and easy. Great service and selection

MG
Mark G.

09/27/2017

Provided by YP.com

Great experience! Excellent help from Floor Sales. Very knowledgeable and informative. Will definitely return.

RH
Robert H.

09/06/2017

Provided by YP.com

Really enjoyed shopping here. Service was immediate and really informative. Felt like all my questions were answered and in happy with my purchase

BS
Bri S.

08/20/2017

Provided by YP.com

Excellent customer service and very knowledgeable sales associates that make sure you get the assistance you need!

AC
Arica C.

08/20/2017

Provided by YP.com

I will give this establishment 3 stars due to me not being satisfied with my overall service. My sells agent Albert was phenomenal. He was professional, courteous, knowledgeable, and made wonderful recommendations without being pushy; which, convinced me to close the sale instead of "coming back" on a later day. Wonderful sales person. However my experience during the payment process was just the opposite. The hispanic gentleman cashier was very aloof. He was not discreet when letting me know the financing amount i was approved for. I expect more professionalism from gallery furniture. He was very short when answering questions and not very customer service friendly. He did not make me feel as welcomed as the other employees.

AR
Antonio R.

06/14/2017

Provided by YP.com

great service helped us find exactly what we were looking for promised to buy from Juan Garza again what a great salesman!

RB
Rosie B.

05/17/2017

Provided by YP.com

I'm very pleased with the customer service Juan had with my son and I. He was very knowledgeable and helped us find a bedroom set for my son. Loved the Post Oak location! I will definitely go back for my living room.

JM
J M.

05/12/2017

Provided by YP.com

John is awesome at post oak location, highly recommend asking for him, he showed me the entire store & had knowledge of every product , go see him

MS
Maria S.

05/11/2017

Provided by YP.com

A big thank you to Juan who was very helpful with helping look into my credit score and giving me the best advice as I am a first time buyer.

LC
Laura C.

05/10/2017

Provided by YP.com

My husband & I went in to purchase a living room set Juan provided excellent service and assisted us in making the right choice for our living room space. We even purchased a bedroom set along w/some bookshelves

EJ
Ebony J.

04/24/2017

Provided by YP.com

We love gallery! John at post oak helped me and my husband find furniture for our entertainment room. He really listen to our needs and exceeded our expectations. We will be back again to furnish our homes in the future.

J
jachmd

11/14/2010

Provided by YP.com
furniture infested with bugs

I bought a dinette set which turned out to be infested with carpenter bees. Customer service at Gellery Furniture is very rude. They claim to have no return policy even for placing infested furniture in a person's home. I wish could post a photo of the bug; I really think I really think you would understand better. Please do not shop here; do not put yourself through what I have been through.

S
sshopper

10/23/2010

Provided by YP.com
VERY RUDE~ NOT WHAT I EXPECTED

AFTER GOING INTO GALLERY FURNITURE TO PURCHASE A FEW DAYS AGO, I WAS VERY DISAPPOINTED. WHEN WE FIRST WALKED IN MATTRESS MACK WAS AT THE FRONT DESK; TO SEE THE MAN ON TV THAT ALL THE COMMERCIALS RAVED ABOUT MY HUSBAND AND I ALONG WITH OUR 3 KIDS WERE VERY EXCITED! NOT FOR LONG!!!! MACK DIDN'T EVEN LOOK UP AS MY KIDS EXCITING SD THERE GOES MATT. MACK. BUT HE PROCEEDED TO YELL AT THE EMPLOYEES VERY RUDELY " I NEED SOME MORE SALESMEN UP HERE NOW, REFERRING TO THE FRONT DOOR) WE WENT IN AND THE WHOLE TIME, ABOUT 1HR AND A HALF MAYBE, NO SALESMAN OR ANYTHING APPROACHED US BUT NOTICED THEY WERE APPROACHING THE CAUCASIAN, RACES BUT NOT ONE APPROACHED. WE'D HAD ENOUGH AND DECIDED TO LEAVE AND AS WE LEFT ONE NICE HISPANIC LADY OFFERED TO HELP US AND ASKED IS IT ANYTHING OR CAN HELP YOU WITH AND i WENT ON TO TELL HER YES MORE HAPPY EMPLOYEES. SO AS WE BEGAN TO TALK TO HER SHE SD THAT SHE WOULDN'T MIND HER US, BECAUSE SHE KNOW THAT SOME OF THERE ONLY DEAL WITH CERTAIN PEOPLE AND SD THAT SHE WASN'T LIKE THAT! SO THAT CONFIRMED OUR SPECULATION THAT IT WAS A RACIAL CONCERN. MY HUSBAND AND I ARE PREACHERS AND WOULD NEVER ACCUSE ANYONE BUT IT WAS DEF. OBVIOUS! I DONT THINK MY MONEY WOULD BE WELCOMED THERE EITHER!

claimed iconBusiness Response06/24/2013

Thank you for your review. Our salespeople try not to be in the way of people that are browsing, to avoid being pushy, and that must be what the lady you mentioned was speaking of. You can see upon visiting Gallery Furniture that we hire and serve people of all backgrounds. We call out in need of salespeople in order to avoid a situation just as you described. I'm very sorry you had a negative experience upon visiting Gallery Furniture, and especially sorry that it seemed an employee confirmed what you felt was personal discrimination.

This listing has been claimed by a business representative.

More Business Info

Gallery Furniture Saves You Money!

Hours
Regular Hours
Mon - Sun:
Services/Products
Tempur-pedic beds, sleep specialists, American-made solid wood furniture, Gallery Guard furniture protection, design consultants, moving services
Brands
Sealy, Stearns & Foster, Tempur-pedic
Payment method
check, paypal, debit, cash, financing available, amex, discover, master card, visa
Neighborhoods
Great Uptown, Westside, Uptown-Galleria
Amenities
Food, cookies, entertainment, horse carriage rides, ice cream, monkeys
Languages
English, Spanish
Categories
Furniture Designers & Custom Builders, Furniture Stores
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