Napleton Chrysler Jeep Dodge Ram

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This would be the worst place to buy a car. They have this Lifetime Warranty that brings people in to buy there cars. What you need to know is that if anything happens to car before it has 4,000 miles and 4 mos it will not be covered so make sure you get a warranty to cover for the 1st 4 mos and make sure that you do your maintenance on the car at this dealer or if anything happens to it or you have not done maintenance they will void your warranty quick. Then you will be stuck with a car that you have to put money that you dont have into this car and end up buying a warranty yourself. Once you purchase car they have nothing to do with you. They are all about making money. Think about it.

Very disappointed with this dealer. I found a used 2009 Dodge 1500 Laramie they had posted on Yahoo autos for $32599. I emailed about the truck on Tuesday, and said I would be by Saturday to look at it. Their staff replied and said the truck was still there and they needed to liquidate it as quick as possible. Come Friday I was able to leave work early so I could drive to the dealer from Plant City. I emailed the contact person I was talking to let them know I was coming. While I was driving over they called to confirm I was on my way and made an appointment for 7:30. When I get there after my hour drive, I cannot find the truck on the lot. I went inside the lobby where I asked for the truck. They said they would find it and bring it out front. After 15 minutes they came back and said the Sales manager drove the truck home and it would be back tomorrow. They took my number and said they call me next morning. so I drive my hour back home. Next morning I get a call at 9:59 from a salesman who said he just got in and let him find out where the truck was and he would call back in an hour. Two hours later no call. I call the salesman back on his cell, no answer. I call the dealer, was put on hold by the operator who re-answered the phone because no one including a manager would pick up the phone. I then call the salesman again who finally answers his phone to be told the truck won't be back until Monday. The Sales manager took the truck home for the entire weekend. I then came online and did a search for the same truck and now they have it listed for $35K. Why did they waste my time driving over there and making an appointment if the truck was not there? Why is a sales manager taking a truck home for a joy ride when they have it listed for sale? Why when I found and called about the ad with the truck at $32k did said truck leave for the weekend and is now listed as $35K?

I was surprised about the coupon i downloaded off the napletoncjd.com site,i can buy one oil change for $29.95 and i get 3 more free. That is a years worth of oil changes and filters for just $29.95 plus tax... The service was very fast and the lounge was very nice, it had a kids play area, and a huge kitchen with a microwave.

NOT ONLY WAS THE PRICE GREAT , BUT THE ATMOSPHERE WAS CLEAN AND INVITING. THE OWNER GREATED ME WITH A SMILE AN SEEMED TO ACTUALLY CARE. THEY GAVE ME WHAT I WAS PROMISED AN I HAVE BEEN BACK MANY TIMES. BRIAN THE SERVICE MANAGER AND HIS EMPLOYEES WERE VERY CONCERNED ABOUT MY CONVIENIENCE. WE WENT BACK LAST WEEK AND BOUGHT A JEEP. IT WAS THE BEST EXPERIENCE WITH A SALESPERSON WE HAVE HAD YET.