A+ Services Plumbing-Septic-Electric

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We had our septic pumped 3 years ago (2 tanks) and had some recommendations made which would have costed another 300. Based on research, the recommendations the tech made, went against research. We just had our tank pumped yesterday and it was discovered that we have 3 tanks (not 2) so we had all three pumped. This guy said our system looked good even though our middle tank was caved in! My husband has now spoken to a few people and they have all said the same thing when we told them who pumped out tanks....OH NO!!! Now they want to come out again and charge us to evaluate the tank...wouldn't the person pumping the tank do the inspection then? We are screwed at this point and I'm just dissappointed at the service we've gotten and wish we would have gone with another company who does more than just pump and send you on your way. We may actually have to get a new tank and haven't even been able to shower or wash clothes...........Next time we will know better!

This was the worst experience I have had with any company. The plumber showed up 2 hours late with no phone call or apology, spent fifteen minutes looking at my icemaker(which what needed to be hooked up) and wrote an estimate for 5 times the going rate of icemaker installations. Then I had to pay him $42.98 for wasting my day. When I called to complain, Jennifer hung up on me. My husband called and asked for our money back and Jennifer said she would rip up the check. A few days later I checked my bank account and they had cashed my check. When I called to complain Portia said that they don't do refunds. That is not their policy and nobody would have told us they could. So she called us liars. DO NOT USE THIS COMPANY!!!

Was expensive for a quality of work that I did not feel was worth the money I spent. I am all for paying more if it means I get better customer service and better service, but I did not feel in this situation that is the kind of service I received. I will not be using them again and would not recommend them.

A plus is what I would score them for sure! They were superior-on time, efficient and so nice too. He showed up when he said, did what he promised and charged what he quoted. I was very hapy with them and will use them again.