Insurance Collision Center I Inc

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OPEN NOW - Closes at 6:00pm

I've been meaning to write this place a review for months now.  This place is wonderful.  Armen is very knowledgeable, helpful, and friendly.  I took my car in after I was rear-ended a few months ago and he was very helpful and honest.  I did not expect to receive an education about how auto insurance companies handle things - and boy I was glad I met Armen!  Even after our short 10-minute conversation, he made me feel at home and I completely trusted what he had to say.  That definitely says a lot, because there are so many not-so-great service reps out there just looking to make a sale - especially to females who "have no clue" about cars.  I brought my husband in (just in case) so I wouldn't get ripped off as with most places, but my husband even felt the same way as me about Armen - very honest, caring, and trustworthy. Thanks for being such a great resource Armen. I hope I don't have to come back here again, but if I must, ICC will be my top pick.  Thanks again!

I’ve taken my car here twice for repairs and both times it was a good experience.  It can be a busy place, and I did have to wait about 15 minutes to meet with the estimator, but other than that it was all positive.  I like that you can get your car rental right there.  My insurance company recommended this place, which made everything really simple, as they had already called all my info in.  When I was dropping off my car I had my one year old with me and the guys were super helpful of moving everything out of my car into my rental.  Also, I like that they email you updates on the status of your car , which is easier than doing a bunch of back and forth on the phone.  Just got my car back from the second repair today and it looks great!

My car got reared when I parked it right in front of my apartment, but thanks to a kind witness, he left a note on my car and tracked the lady down. The damage would had cost me almost 2 grand; thanks to AAA, they took great care of everything. They were real professional and persistent in following up. The ladies at the counter are very helpful and friendly. Even after a long day, they still try to put a smile on your face. The usual wait for repair is a week and a half but it took three to four days instead. How amazing. It looks better than I first saw it. To everyone who works here, thank you for putting so much for making this accident a blessing in disguise.

I see why this place has 5 stars overall. They do everything from custom bodywork to your basic scuffed fender.  This is the kind of company I like: they don't toot their own horn, instead they let their work do the talking. They so honest.  I got a much higher quote from another place, to do a bunch of work that I see now I don't really need. As someone mentioned, Tony is definitely on the ball with insurance.  He told me what my insurance would pay (and stuff it would not pay for).  He also discussed various insurance companies with me, since I said I was looking for another insurance company. Awesome place.

Had to get my car fixed after hitting an 18 wheeler tire on the freeway. The bumper was ripped, undercarriage destroyed, fog lights missing, and etc. Tony at ICC was very informative and tried to help me save wherever I can by saying if I can bring parts in at a lower $$ he will give me a credit. Due to my scheduling I decided to just let Tony take care of everything. Tony gave me an ETA on when the car will be ready and was spot on. Overall it was a very hassle free experience and the car looks better than I drove off the lot. What I liked most with ICC is that it is run by people who actually like cars and are in the best interest for their customers.

Had my car repaired here for undercarriage/wiring damage and a stolen side mirror cap.  Went through my insurance and they offered ICC as one of their recommended body shops.  I made an appointment and brought my car in to have them take a look.  They made a call to BMW asking for parts, and told me they'd call me when the car was ready. I was expecting maybe a week's worth of wait, seeing as they'd have to wait for the parts to come in.  But lo and behold, the next evening they called me and let me know the car was ready for pickup.  I got it the next morning, and it looked as good as new!  Would highly recommend ICC to anyone needing auto body work in the area.

Had to bring my car in for some body work and I couldn't be more satisfied with the current condition of my car and the service I received. I worked with Tony who was very prompt and helpful when it came to all aspects of the process. I had to get a rental, usually frustrating and nerve wracking, but their Hertz staff on site made things really easy and gave me a fun toy car Kia for a few days. My car was done in 3 days and all of my little scratches were touched up for no additional charge. Such a delight considering my car is black and everything marks it. Will definitely come back if I need other services done.

These guys are topnotch!  They fixed some bumper and fender damage, replaced my grill, and installed a new headlight, on my Camry and it looks as good as new. They definitely spent a lot of time trying to explain the process and made sure that everything got fixed...and they got the job done fast.  Tony definitely took very good care of me by keeping me informed of where they were with the progress of the repair and he even helped me through a lot of the red tapes that State Farm sent me through to get the job done.  The whole process took about 1 week, 3 days of which were idle because State Farm was dragging their feet. I hope I never need these guys again, but if I ever need a great body repair shop, I will definitely be back.  I would definitely feel comfortable recommending them to friends and family should they need a great body repair shop!

My car was rear-ended and I needed to have my bumper replaced. I got a cost estimate from insurance on a Monday, set up an appointment with ICC Collision for the next day, and was able to pick my car up on Wednesday! They have Hertz in-house so I was even able to arrange my rental all in the same building! Manny was the guy I worked with and he did a great job and kept me updated on everything. The ladies at the front desk were also very friendly and helpful. My car looks great and hasn't been this clean since I bought it! Hopefully I won't need body work anymore but in the event I do, I will definitely come back to ICC and recommend it to my friends.

I have never been in a car accident until recently. My car was pretty damaged and I've never had to deal with body shops before so I had no idea how this would turn out. My insurance recommended ICC Collision because they work hand in hand with Mercury, which I can tell you was incredible as I didn't have to deal with anything. From the moment I brought my car in, everyone was extremely helpful and nice. I was in and out quickly and they ended up finishing repairs on my car 5 days early. What a relief because my insurance only covers so much in rental car fees! When I got my car back I noticed there was still something wrong with it and brought it back in. They took care of me right away. I worked with Eddie through the entire process and was beyond satisfied with the customer service I received! He is extremely helpful and on top of everything. I highly recommend going here as my car looks brand new and not to mention they offer warranty for their work for as long as you have your car. Unbelievable in this day and age.

When I got into a car accident a few months ago, I was devastated.  I hit a pole causing severe damages not only to the exterior of the car, but also to the wheel axle to the point that my Porsche was no longer moving.  We were recommended to call ICC Collisions in Marina Del Rey by a friend who had only wonderful things to say about them.  Immediately after the call, the friendly, professional staff led by Edward Hovspeen took charge and made an otherwise miserable experience very pleasant and smooth.  They were prompt in picking up the car, inspecting it the same day, dealing with the insurance and going above and beyond any call of duty to meet our expectations and return the car to us in its original shape in the shortest amount of time imaginable.  From beginning to end, the entire process took only 5 days and for all of that my family and I are forever indebted to them. We are clients for life and wouldn't think of going anywhere else, should the need arise again.  Keep up the great work ICC Collisions!

I would like to congratulate ICC Collision Center at Marina Del Rey for its outstanding staff namely Mr. Jack . Mr. Jack has that rare ability to communicate effectively and meet his customer’s needs. He is quite an asset for ICC Collision Center in Marina Del Rey.

Dealing with body shops or anything car-related can be a huge dread. Not so with ICC and especially Jack!   He was friendly, knowledgeable, and took great care to explain everything my car would need for its repair. And the best part was that my car was done a day and half earlier than he first estimated.  Would happily send friends and family here. Highly recommend ICC.