All Florida Pool & Spa Center
11720 Biscayne Blvd, Miami, FL 33181
Reviews
10/14/2010
Provided by YP.comThey are a great group of people. I bought a hot tub from All Florida a couple of years ago and also use them for pool service. We are extremely happy with them. They care. Our service person does an awesome job. We really enjoy our Sundance Spa. There store gives excellent service. Five stars.
08/05/2009
Provided by YP.comI have been dealing with this company for many years & have always been very happy. I recently had a major pool renovation. The job turned out great. Our entire family is very happy. They were great from the very beginning and the final product is awesome. We are all enjoying the attached hot tub also.
10/15/2008
Provided by YP.comWe have used All Florida Pool & Spa for our service and repairs for many years. We recently bought a Sundance Spa. We love the spa. They are all great and very helpful at All Florida. I was surprised to see the above rating.
10/15/2008
Provided by YP.comI have been using All Florida Pool and Spa for over 4 years now. I take my water to get tested weekly and the people in the store are more than willing to solve any problem that may arise. I couldn't believe that even the spa salesman comes up to greet me and help me with my pool. I can honestly speak only on the knowledge in the store but I have never been happier with the level of courtesy and professionalism I see every Saturday I take my water in. The one time I was having an issue with my pool water, and the gentleman behind the counter couldn't solve the problem, the General Manager was kind enough to go as far as to come out to my house on his day off and help to show me what the problem was (which turned out to only need a slight adjustment of the valves.) I believe All Florida Pool and Spa in Miami has been a wonderful addition to my family and I trust them with the quality of my water as well as just being overall great guys.
06/16/2008
Provided by YP.comI am usually pretty reasonable and understand that no business has 100% customer satifaction, but after dealing with this company for over 3 years I think its time to really consider finding another company. They charge me $106 a month and I've had problems with the pool guy not showing up yet documenting he did. They've been chasing a leak for almost a year at $50 a pop each time the "mechanic" shows up to inspect! Each time they "found the leak" it was an additional $100 plus. They don't return calls when their's a problem to discuss with their service and in my opinion the clarity of the pool has never been as clear as when I lived there doing it myself; I think they should service the pool twice a week instead of once a week, at least during the rainy season. One day I am going to sit down and do some research or shop around and try someone else because if this is the standard of pool service in Miami, then, maybe its a "you get what you pay for" type of deal. I don't know... . Today my tenant told me the service man said he found a leak behind a jet.
I am the GM of All Florida Pool and Spa and I'm sorry you feel this way. I would like to know all the details because I would like the opportunity to earn your confidence and approval back. As you know we service and repair many pools and have done so for 38 years. The hardest ones are the older ones that at times develop leaks , which dilute the chemicals like chlorine and stabilizer which will cause the pools to turn green. Leaks can be caused by many things and can occur in many places. From simple visible leaks by the equipment to underneath the pool around the main drain area. The are hard to find, but not impossible. Let me know as I would like to here from you. Frank
06/04/2008
Provided by YP.comThis company is terrible. There claim is great customer service and once they get your business they ignore you.
Hi Vince, I'm the GM of All Florida Pool and Spa Center . I appologize for any bad experience you may of had with us, but We do strive to give great customer service and and quality workmanship. We take care of many pools both commercial and residential and have many satisfied customers for over 38 years. If you felt like you were ignored, and have not had the issued resolved, please let me know so as to give us an opportunity to change your mind. Frank Carmona
More Business Info
Keeping Customers Happy for over 40 Years
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- https://www.facebook.com/AllFloridaPool
- Brands
- AQUA FITNESS SWIMSPAS, BERLIN GARDENS, HAYWARD, JANDY, PENTAIR, POOLMASTER, SUNDANCE SPAS, VITA SPAS
- Payment method
- amex, discover, mastercard, visa, all major credit cards, financing available
- Neighborhood
- Biscayne Park
- Languages
- English, Spanish
- Accreditation
NSPI, ASPI, BBB
- AKA
ALL FLORIDA DISTRIBUTORS
- Other Email
- Social Links
- Categories
- Building Specialties, Spas & Hot Tubs, Spas & Hot Tubs-Repair & Service, Swimming Pool Dealers, Swimming Pool Equipment & Supplies, Swimming Pool Repair & Service
- Other Information
Services: Hot Tub Repair