Roto-Rooter Plumbing & Water Cleanup

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This was my first time calling Roto-Rooter (Morrow, OH) - our sump pump failed late at night, and with the storms moving through we wanted to get someone out as quickly as possible. I received a call first thing in the morning and the service associate was at my house at the earliest possible time in the range given. He was friendly and courteous, made sure I understood the work and the costs, and took the time to explain everything to me once he was finished. Definitely will use this company again!

The service was excellent and timely and took care of our issue! - Phil 2370

Ludlow, KY

Bathroom faucet was leaking. Roto-Rooter came out fast. They were professional and diligent! Great Job! Thank you! - Technician Mark #1036 - Inv #17887769

Our sewer line broke and had to be dug up. We were worried that our deck or paver patio would be destroyed in the process. Thankfully, Ladd and Mark were able to hand dig the pipe and avoid using any heavy equipment (saving us thousands). They were very friendly and informative throughout the entire process. Thanks for your hard work guys!

Bathroom faucet was very clogged. Roto-Rooter came out fast. They were professional and diligent! Great Job! Thank you! - Pam Jones #17862472

My water faucet outside was leaky and broken for quite a while and had the water turned off! Haven't been able to wash the cars or spray the house. ! had Eddie Tech #2047 fix it in no time flat he was very courteous and helpful! Thankfully We were able to wash cars and house using the repaired faucet!

Just wanted to share my comments. Had Brandon Tech #2039, service 3 apts - with bad toilet & sink backups. He arrived on time (love the 30 minute call ahead), was very courteous, personable but mostly responsible. Kept working until the job was done and made sure everything was unclogged and working. Yellow page + RotoRooter coupons helped to keep the cost down. As he worked he had plenty of rags to keep clean the area. He is great. Brandon is a great find and RotoRooter needs to pat him on the back for "a job well done". Brandon is my RR man - don't call him - get your own. P.S. How many plumbers don't charge extra on weekends?? Only RotorRooter!! Thanks Brandon, Mary Ann Shiplett 5/02/14

My company in Norwood, OH had a broken toilet. We had called a plumber to come out to fix it on Friday and nobody showed up! Monday, I called Roto-Rooter asking for someone to come out ASAP to fix it. There was no availability, but the technician on the phone put a rush order on it. She was very helpful and nice and called throughout the day with any updates. After a few hours, our plumber, Louis, showed up and was not only very friendly, but extremely fast to figure out the problem and get it fixed. A wonderful experience! I highly recommend!

Found a leaky faucet outside while visiting family. Called Roto-rooter and they were there the same day. Tech guy #1285 GARY was fantastic. Very pleasant and courteous

We are located in Northern Ky and we discovered that we had an outside drain from the sump pump that was clogged. We called Roto Rooter and they were able to come out that same day. Chris Webster was the service technician and he was training a new employee that night. I have to say they were very professional and got the job done. We will definitely call Roto Rooter for any other issues that may arise in the future.

I had a leaky kitchen sink and Roto-Rooter came the same day I called to make an appt.

Had Roto-Rooter come out to fix a leaking bath faucet and stopped up drain. Their man David Denton did an excellent job.

Roto-Rooter provided excellent service when I had to call them out to replace my garbage disposal. They did a great job! I am a Design Engineer by trade and have to pay attention to the small details, Dan Denton was training a new co-worker and when he started talking about the small detail that make a difference to him I was very happy to hear this, which makes a big difference to me. I could not be happier with the work that was done and would highly recommend them to anyone. Barry Jamison 3/20/2014

Kevin was super knowledgeable and was able to unstop our main drain pipe on a Sunday afternoon. We really appreciated his assistance and time.

My kitchen sink was backed-up. He showed up in a timely manner. I personally think the service was way over priced. I know next time what to do for my sink being stopped up. I could have done it myself. Lebanon, OH 17729031

I had a pipe freeze and break wed night and when I called at 630, I was able to get an appt for that night for 8-11. He was able to stop the water that was continuing to leak and came back the next day to finish the job. The amount of insulation he put on plus how he put it on will help to ensure that I never have a burst pipe there again.

I had a major plumbing issue late at night on Saturday which flooded part of my living room and bathroom. I immediately called my local plumber who was honest and told me I'd probably get a better rate with roto rooter for what I needed done. My main line from my house to the street was clogged and he said roto rooter deals with this all the time and would be my best rate... I called their 24 hour call center and the person scheduled an appointing for first thing Sunday morning which surprisingly was a regular business day and there wasn't extra fees like most places would charge. I was surprised they could get someone so quick on short notice. They called 30 minutes ahead and asked some questions to come prepared for the issue. They showed up, looked at everything and gave us a free quote and said we could go with them or we didn't have to and there was no charge for the quote. The quote was good, and the work was performed successfully, and courteously, they even took our coupon we found off of the bill. I feel their service fee was fair and a great value. I would recommend them to anyone and plan on using them for any future plumbing needs.

Woke up on a Saturday morning to find the main drain line completely stopped. Called Roto Rooter because I didn't feel like fooling with it myself. The had someone hear in less than two hours The plumber, Aaron a great. Very personable, tidy and had our main line open in no time. My mother ha the same issue a few weeks ago ad called local plumber. That cost her $200 more than it did for the same thing. I would recommend the guys at Roto Rooter to anyone.

They do great work and have great customer service. Technician came at 1AM to fix our problem and did it quickly. I would recommend Roto-Rooter to everyone. David the technician was fantastic.

I had my annual tree root removal service this week. Money well spent. Quick, professional service. Easy to schedule on phone or thru the web. Highly recommend Roto-Rooter.