Laboratory

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I was seen and done 10 minutes before my appointment time. The phlebotomist did an excellent job, was friendly, and seemed to be operating very efficiently.

Scheduling was easy. Getting seen was easy. Great job!!

The person in the front office was so great, she knows what she’s doing???? but the only sad part is the one who drew the blood on me. She didn’t give me that elastic thing to squeeze when she told me to have a fist, and I told her that my right arm has a better vein.
She still insisted, I knew that when she poke me there’s no vein on that, she pulled it back and poked me again this time it was so painful ???? and she removed the needle.
And she just didn’t put the bandage on my left arm. She did my right and bandage it. I even requested her to put a bandage on my left arm.
She just don’t care.

Had an appointment went quickly and perfect stick

I like the appointment system. My technician was the best I've experienced in a long time.

I arrived early, there was no wait, they took me right away. Very quick and efficient.

Excellent and very professional!

Aside from the 22 minute wait time just to check in for my appointment with only 4 people infront of me and both counters checking people in, actual service was 5/5.

I had an appointment at 1140. I checked at window 2 and then waited for about 5-10 minutes. Fast enough for me. They are always kind and respectful. If you don't have an appointment it takes a long time to be seeing.

The wait with appointment was too long I waited 40 minutes with the appointment....the young lady that drew my blood was so nice

very good experience

Even being late, I was promptly seen. The tech was very nice. Over all a very good experience.

They kept my son from passing out during his blood draw. He left feeling like a champ with their encouragement.

Phlebotomy tech was super nice. She did a great job. Was super quick and painless. Thank you!

I gave this rating because I had to stand in a line 12 people ahead of me, all people had appointments too, as an 82 year old with neuropathy, and walks with a cane, I cannot stand in line for any length of time, there is no place to sit and keep your place in line!

Ms. Swilley was excellent! Great personality, and understanding to the patients needs. I saw her interacting with a patient before me and she demonstrated the same kind, patient, gentle and professionalism attributes with all of us.
The front desk staff very nice, but we spent 20 plus minutes in line just to be checked in.

It's been about eight years since my last lab visit. The whole process has changed...everything from making the appointment, to checking in, to going straight into the drawing room on time was great! Additionally, all of the technicians were extremely professional and efficient. Absolutely awesome experience! Thank you!

The service provided by Airman Baker was excellent. I did not rate 5 stars because of the wait time. I feel that the desk should have been monitored to see if another person was required for Window 1 to reduce the wait time.

Great overall experience. Quick and friendly toward my 4 year tag along.

Mac is really good! I've always been scared of needles but with her it was quick & pain free. Now, I know who to look for my next annual check-up.