Systems Relocation
New York, NY 10022
Reviews
12/29/2017
Provided by YP.comThis review is addressed to the great customer service agents at Systems Relocation. I would like to especially point out three employees who went above and beyond what was expect of them in order to ensure a positive customer experience. Ryan and Tommy from customer service were great : My first interaction with Ryan occurred when he confirmed my moving date. After that, I called him a dozen times to get more information and redirect my call to the appropriate departments. He was always available, even during the weekend when I had to call him.Mike from Dispatch: Mike made my entire moving experience a positive one. He went above and beyond what was expected of him in order to ensure that I was satisfied. When I called him, he was always available. When I had a problem, he tried to resolve it promptly. And when I suggested improvements in my moving experience, he took my concerns seriously, and took immediate action.
12/29/2017
Provided by YP.comThis is my Review for systems relocation called them after looking them up on the BBB website and making sure they were official because I was so frightened hearing so many stories of companies just stealing peoples things. Considering I was moving from Connecticut to California I needed to be sure. Money was an issue but at the end of the day I would be happy if I get all my stuff and all in one piece! So I will keep this short because I don't want to write every single interaction with them, the man I originally spoke to and got the quote from, Richard, was very help full and I felt at ease after talking with him about the process and payment and etc. I gave a deposit and the rest was due after the driver arrived at my new home. They give you a window of one to two weeks for the furniture to arrive. I'm sure that's because it was coming from across the country. So needless to say I was still a nervous wreck for that time waiting on my furniture thinking the worse!
But then they arrived! I didn't think they would pull up in a 18 wheeler so it was a little difficult to get the truck close to my apartment and then it's a semi busy street so it was hard for the movers. So ultimately I ended paying an extra couple hundred for the movers because it was hard for them but I understood! I got my stuff when they said I would and it was wrapped up good and none of it was damaged! So I have no complaints! 5 stars for me! Will definitely use them again when moving out of state!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Category
- Movers & Full Service Storage