Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our customers who already have pets we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.
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Reviews

AS
Ali S.

04/18/2017

Provided by YP.com

Steven was very helpful! Made my purchase of my new puppy a pleasant one! I was taken care of! Pleasant to deal with.

N
nnathan947

11/07/2013

Provided by YP.com

No pressure. Tons of help. Time to look with our pressure.

I
iomari265

02/27/2013

Provided by YP.com

Awesome! Very helpful and explained everything great. Thank you so much!

C
coopersuper

02/13/2013

Provided by YP.com

Great, helpful staff. Very knowledgeable on the products & dogs!

B
bhowie50

09/22/2011

Provided by YP.com
Brittany helped me find the pe...

Brittany helped me find the perfect toys for my puppy and sold me and my family a beautiful puppy that fits in our family perfect!! She was very professional and very nice. Because of her I will come back to the store for anything I need.

U
upaartalu

11/22/2012

Provided by YP.com
Great service! Great represent...

Great service! Great representative- Ashley A++. She helped us with the adoption, very knowledgeable & patient. Thank you.

C
caseyy843

02/27/2013

Provided by YP.com

Found an amaazing puppy and had great help from Mandi.

A
amberose099

07/16/2013

Provided by YP.com

Never has a better experience, I was a difficult customer because of emotional issues and they made my purchase and life so much easier I couldn't thank everyone enough.

M
marilynjohnson21

10/07/2013

Provided by YP.com

I am very thanksful for all the info and time shared...thank you guys!

A
aabyy382

01/23/2014

Provided by YP.com

Brittany was super helpful and answered all questions we had :) Thank you!

H
houstonjoe33

07/08/2014

Provided by YP.com

Thank you for taking your time with us and our new family members! Love you guys and are truly appreciative!

S
sandysports1

05/31/2013

Provided by YP.com

Brittany was really sweet and helpful. It made the experience easy.

C
calspirit70

01/08/2013

Provided by YP.com

The girls were very helpful and sweet and really want to help customers. We are thrilled to get our puppy so thank you very much for your attention.

DD
David D.

01/23/2017

Provided by YP.com

I was extremely happy with my experience at petland Novi. They did an awesome, thorough job explaining all their answers for our puppy. They answered all of my questions! I appreciated not being hurried along. I feel very confident going home wiht my 8 week old puppy!

P
pass450

09/24/2012

Provided by YP.com
My friends & I are stressed co...

My friends & I are stressed college students & love coming in to play with the puppies. Thank you!

JF
John F.

11/21/2016

Provided by YP.com

The visit was great! Amazing help, kind people, very helpful and nice. 100% coming back here! Michelle is really great! We are a large family and kind of a pain but she was very helpful and patient with all of us.

ER
Elms R.

09/16/2016

Provided by YP.com

Very impressed with Petland Novi! Alex and Chris H were extremely knowledgeable and helpful! Very patient with my indecisiveness!! Michelle was also amazing. I had a lot of questions and Michelle always had the right answer. Bella and I are very grateful to Petland Novi.

FK
Frank K.

09/16/2016

Provided by YP.com

The staff here were wonderful and friendly and I will definitely be recommending them to friends and family.

JC
Jasbir C.

08/16/2016

Provided by YP.com

Alex had lots of knowledge. Very helpful. He was so helpful, he knew I was coming out of state was there every step of the way. Just awesome customer service. Will be back at some point and will recommend Alex to anyone!

TR
Teresa R.

07/29/2016

Provided by YP.com

Very good experience! Gives lots of info and items to go with the puppy. Very helpful and friendly! Can't wait to get the baby home!

More Business Info

Petland pets make life better!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
We are proud of our Pet Counselors, they receive periodic training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it's reputation. A major focus of our Pet Counselors is to educate people about pets. This information assists customers in making informed choices that improves the quality of the their lives and the lives of their pets. Adopting a puppy can be one of the most joyful experiences of your life. That's why we're here. Petland puppies must meet standards before they can become Petland puppies. Our Program: • A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home. • We use high quality food. • We weigh them daily and take their temperatures often. • We groom each puppy daily; including bathing, nail trimming and brushing • Socialization with adults and children including lots of play. • Daily Exercise. Your Benefits: 1. Petland offers many different puppy breeds, we will help match you with the right breed for your personality and lifestyle. 2. Petland puppies go home with a complimentary first veterinary exam. 3. We provide a Health Certificate, and the vaccines up to date. 4. Our Puppies come with a Microchip ready for activation 5. 3 Generations Pedigree. 6. Registration Papers. 7. Petland provides all customers with a comprehensive one (1) year extended warranty with their puppy. 8. Pets for a Lifetime Resources Kit (with a training video) Every year thousands of unplanned and unwanted puppies and kittens are born. We recommend having your pet spayed or neutered. Ask for our free brochure on this important subject. If you would prefer to adopt a pet from the local shelter, we will be happy to refer you. No matter where you adopt your pet, we will be proud to counsel and assist you.
Brands
Corti-Care
Payment method
debit, all major credit cards
Location
We have built our reputation - since 1967 - helping thousands of families adopt new pets into their homes. We are committed to making your new relationship with your pet the best that it can be. • Our staff receives intensive
Neighborhood
Novi
Accreditation

Petkey Family of Services

Associations
Petkey Family of Services
Categories
Dog & Cat Furnishings & Supplies, Pet Breeders, Pet Specialty Services, Pet Stores
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

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