Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our customers who already have pets we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.
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Reviews

P
pacee628

12/05/2012

Provided by YP.com
Our pet counselor, Kim, was am...

Our pet counselor, Kim, was amazing!We had a number of questions and she made sure to answer each and every one of them

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tyu4560

11/30/2012

Provided by YP.com
Every staff member is super fr...

Every staff member is super friendly, willing to answer any questions you may have. I feel very comfortable walking out the door with my very own first pet- As a "big girl" =)

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mark45815

11/12/2012

Provided by YP.com
Very pleasant. Mandy was very ...

Very pleasant. Mandy was very knowledgeable and kind. She spent a lot of time with us an we took home our puppy Princess.

P
pedroo910

10/24/2012

Provided by YP.com
Pleasant & informative. Ashley...

Pleasant & informative. Ashley did a fine job working with me. The store was packed, but she kept us going through the process of seeing the dogs and purchase.

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fredsams25

09/14/2012

Provided by YP.com
Mardy definitely knew her. She...

Mardy definitely knew her. She really was awesome. I will send in people to buy dogs from you.

L
lloyd3215487

09/11/2012

Provided by YP.com
Experience thorough- pleasurab...

Experience thorough- pleasurable buying experience- would recommend to others. Very pleased with store and care given to puppies.

S
srobert99

01/09/2012

Provided by YP.com
Jen was very helpful and was c...

Jen was very helpful and was capable of answering any question we had. We left with a new puppy and were very happy with her service.

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tinagarcia

12/08/2011

Provided by YP.com
We are so happy to have our ne...

We are so happy to have our new dog! We come here all the time now. Thank you so much for your help. Getting our new dog made our day!

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mandymarsh76

12/01/2011

Provided by YP.com
Always pleasant. Purchased ou...

Always pleasant. Purchased our chihuahua from this Petland in 2010. Wonderful dog! Very healthy, handsome, a great companion. We love him! Thanks.

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staceym

11/09/2011

Provided by YP.com
I love how all of the staff at...

I love how all of the staff at Petland know so much about the animals there, and know exactly what it takes to own each pet. They are full of information, and they were able to answer all of my questions. Great Job!

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thomasd3069

11/04/2011

Provided by YP.com
Mandy is a great employee, and...

Mandy is a great employee, and was very helpful during the purchase of my new family member. I will be forever grateful of her service.

S
slaterkalisky

11/01/2011

Provided by YP.com
We love Petland, and we have p...

We love Petland, and we have purchased two other dogs here in the past. All three of our dogs have been wonderful angels, and we've always enjoyed our time at this store. Thank you.

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lori3washere

10/31/2011

Provided by YP.com
Mandy was very helpful and she...

Mandy was very helpful and she knows her stuff. Thank you Mandy for all the help you have given me during my visit.

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nfiskratti

10/20/2011

Provided by YP.com
They were all very helpful and...

They were all very helpful and knowledgeable about everything I asked. I'm so happy with the customer service I received.

J
jariuscarpets

10/18/2011

Provided by YP.com
Sasha is knowledgeable about l...

Sasha is knowledgeable about leashes harnesses and the pros and cons of using a chain collar "choke chain" to teach a young dog not to put on a leash. Thank you Sasha.

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hannawilliams5575

10/17/2011

Provided by YP.com
Very helpful and patiently ans...

Very helpful and patiently answered our questions. We had plenty of time to spend with the puppies before deciding to purchase. Thanks.

W
w_rachel77

10/11/2011

Provided by YP.com
My visit to Petland was very g...

My visit to Petland was very good. I bought the most wonderful puppy. She is healthy, very sweet and I love her to pieces!

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frankbillings

10/06/2011

Provided by YP.com
This was my second visit with ...

This was my second visit with in the past few weeks. The staff was very knowledgeable and helpful. I would recommend Petland Novi to everyone! I am so excited to be adding a beautiful baby boy to our family.

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mike_ramirez1980

10/03/2011

Provided by YP.com
I've great experiences with ev...

I've had great experiences with everyone here at Petland. I'm very happy with the service and above all I got the loves of my life. Thanks.

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mari86

09/26/2011

Provided by YP.com
Katelyn was very helpful. We a...

Katelyn was very helpful. We appreciated all of the help and knowledge you provided to us.

More Business Info

Petland pets make life better!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
We are proud of our Pet Counselors, they receive periodic training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it's reputation. A major focus of our Pet Counselors is to educate people about pets. This information assists customers in making informed choices that improves the quality of the their lives and the lives of their pets. Adopting a puppy can be one of the most joyful experiences of your life. That's why we're here. Petland puppies must meet standards before they can become Petland puppies. Our Program: • A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home. • We use high quality food. • We weigh them daily and take their temperatures often. • We groom each puppy daily; including bathing, nail trimming and brushing • Socialization with adults and children including lots of play. • Daily Exercise. Your Benefits: 1. Petland offers many different puppy breeds, we will help match you with the right breed for your personality and lifestyle. 2. Petland puppies go home with a complimentary first veterinary exam. 3. We provide a Health Certificate, and the vaccines up to date. 4. Our Puppies come with a Microchip ready for activation 5. 3 Generations Pedigree. 6. Registration Papers. 7. Petland provides all customers with a comprehensive one (1) year extended warranty with their puppy. 8. Pets for a Lifetime Resources Kit (with a training video) Every year thousands of unplanned and unwanted puppies and kittens are born. We recommend having your pet spayed or neutered. Ask for our free brochure on this important subject. If you would prefer to adopt a pet from the local shelter, we will be happy to refer you. No matter where you adopt your pet, we will be proud to counsel and assist you.
Brands
Corti-Care
Payment method
debit, all major credit cards
Location
We have built our reputation - since 1967 - helping thousands of families adopt new pets into their homes. We are committed to making your new relationship with your pet the best that it can be. • Our staff receives intensive
Neighborhood
Novi
Accreditation

Petkey Family of Services

Associations
Petkey Family of Services
Categories
Dog & Cat Furnishings & Supplies, Pet Breeders, Pet Specialty Services, Pet Stores
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

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