All Pets Clinic

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I am sorry that your bird passed away. I was not the one you spoke to because I would never tell a person that their bird died without an explanation as to why I felt the bird thebird passed away. I alway express my condolences. If you spoke to one of my employees, I apologize if the person was not sympathetic. I do not & never have had tigers, but I did have my mother pass away who lived next to me which was devistating near the same time I had rescued ONE tiger. Loosing a pet certaining can be as or even more devistating than loosing a family member. Forgive me for not acknowledging the loss of your Macaw at the time, it may have been during the time I was devistated by the loss of my mother & had to take some time away from work.

Wow, if it was All Pets Clinic that replied to Judy then that was a very unprofessional response. Insead of playing the defensive you could have offered you condolence. Businesses can not get upset about criticism...that is what makes them a better business. An apology is owed to this pet owner for their animal dying in the care of All Pets Clinic and the vet not letting her know in a sufficent amount of time. You have to be caring to all patients that come thru your doors if you are in the business to heal or repair. Im sure this company lost alot of business because of this incident. I was going to bring my puppies in for vacinnations but this review changed my mind. Thank you Judy!

I BROUGHT MY BIRD , A SCARLET MACAW,HERE YEARS AGO,WHEN HE WAS SICK, SHE IGNORED HIM AND HE DIED BECAUSE SHE WAS SO INTO HER TIGERS. THIS WAS ALL EXCITING FOR HER BACK THAN , BUT MY BIRD WAS NOT IMPORTANT TO HER SO MUCH THAT SHE NEVER EVEN CALLED ME TO TELL ME HE DIED, I CALLED HER THE NEXT DAY TO ASK HOW HE WAS DOING SHE SAID OH HE DIED! I WOULD NEVER RECOMMEND HER TO ANYONE THAT LOVES THEIR ANIMALS. I HAVE SAVED MANY PEOPLE FROM GOING TO HER.