Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

05/31/2011

Excellent Service

NW PC Mobile Tech or (Shawn) came over on Memorial Day which is highly unusual for an owner operator. I called him with my issue and he took the time to listen and also did some diagnosistics over the phone. After spending sometime with me on the phone it was determined that he needed to come out. He should up at my house within the hour ready to solve my problem. After spending time on 2 laptops, router and a moden he was able to detect my problem and fix it. He was very professional, knowledgeable and had the credentials to back it up. His price was very reasonalbe for the work performed. I would highly recommend NW PC Mob ile Service!

05/28/2011

Messed Up Computer

Our computer was in worse shape then we thought. My husband found NW PC Mobile Tech in the phone book. He made a call and Shawn was out to the house the same day. He evaluated our computer, told us what was wrong and what we needed to do to fix it. He was very informitive, and fairly priced. He fixed our computer and returned it within 24 hours. He gave us a lot of valuable information. We would HIGHLY recommend him to anyone who needed work done on thier computers!!!

05/23/2011

Great Service and Pricing

Fast efficient service. Came out on Sunday to troubleshoot my computer. Pricing is excellent! I highly recommend using this service.

05/20/2011

Greatly Appreciated

My computer was a total mess, full of errors, viruses, taking minutes to move from screen to screen, not able to load many pages, was unable to do program updates even though it kept telling me updates were available. I found NW PC Mobile Tech in the phone book yellow pages. Having retired from 32 years as a civilian employee for the Army, the fact that NWPCMT is veteran owned immediately caught my eye. The fact they do in home estimates and repair is important to me as I am disabled & have limited mobility. Having flat rates is a wonderful plus also, as is being a source of accessories. Shawn came to the house as scheduled. I found him personable, very knowlegeable, quick, reliable, thorough, willing to answer all questions and able to explain things in laymans language. Shawn had to wipe my PC clean & reload my 'stuff''. My computer is fast & problem free. Am so glad I found NW PC Mobile Tech & Shawn Ratze. He definately has my future business & wholehearted recommendation. HAPPY!

05/20/2011

Great Work

Found Shawn in the Yellow Pages gave him a call and he picked up our computer the next day. It was one flat rate and we had our computer back working great within 24 hours. I would definitely recommend him to friends and will be our go to guy for computer issues.

05/13/2011

Repair to Dell 5150 5/12/11

Found Shawn on internet; explained laptop problems; Shawn accepted equipment same day and was fixed the third day. He took time to explain repairs needed/made to 5150 and demonstrated performance results. He also explained free programs added to enhance both security and performance of laptop. We recommend Shawn's service to repair/service any computer problems. He has computer expertise not found in most computer shops. We will recommend Shawn to all our friends.

05/12/2011

Virus take over computer

Good Job pleased with the service

04/29/2011

R. Payne

I called on Thursday morning and Shawn was here by early afternoon. He determine that my hard drive was on it's last legs and would neet to be replaced. He brought the computer back by early afternoon on Friday with a new hard drive and with all my data saved from the old hard drive. He also updated everything to latest versions. I found his price to be quite acceptable. He was most helpful and knowledgeable.

04/28/2011

Excellent Service!

Multiple viruses made my hard drive unusable, causing me to lose valuable data.I called them Friday night and by Monday morning my computer was as good as new, with all my data restored.They took the extra step of making sure I had the best anti-virus software available to prevent the problem from re-occurring.I'll definitely use them again if I need repair services.

04/23/2011

Excellent, fast, reliable service with reasonable pricing.

We found Shawn's add in the yellow pages and called. He was able to come to our home to pick up our laptop and he fixed it within 8 hours!!! His prices beat the competition hands down.

04/23/2011

Old laptop to New desktop

I had a laptop from 2007 that I purchased in Korea, finally the mother board gave out after getting the final word from Shawn. I must confess, i was a little worried about letting someone take my computer. Shawn was very honest and trustworthy with me. I ended up purchasing a new PC for just around $700, this included a monitor/keyboard/mouse and the tower. I was extremely impressed with the service and the quality of work Shawn provided. I will definately recommend PC mobile to all my friends. Thank you Shawn for your work.

04/08/2011

118 viruses attacked my computer!

I am a senior on a fixed income and worried about not being able to fix my computer when it began to act up. I searched on all the repair ads in the phonebook and finally settled on Shawn's business. He picked it up, repaired it and returned it within 24 hours. Plus he helped me get some tools to make sure my machine was not attachked again. His prices were very reasonable and now I can use my computer again to keep in touch with my friends, family and help in my hobbies. Thanks so much Shawn!

04/06/2011

www.nwpcmobiletech.comwwwwCustom Built i7 Computer

I wanted a high performance computer for photo editing. I wanted to deal with a local technician rather than a huge impersonal company. The Gold Intel model from NW PC Mobile Tech was a good fit. The owner, Shawn, was very knowledgeable about hardware needed for my application. When the computer was built, he came to my house to hookup my peripherals, load my software programs, and transfer my files. He was very thorough and was not bothered by questions. His price for this personal attention is very reasonable. Future repair is addressed by the use of high quality components, three year guarantee, and availability of Shawn by phone or email. And he is local. I am happy with my experience with NW PC Mobile Tech.

04/02/2011

hard drive crashed.restored windows

fixed up my lappy in a jiffy...amazing work...it runs like a ...dnt even hv words to explain...thnx so much...dint even hv to spend much...

03/28/2011

Hard drive crashd for 3rd time in 3 years. Put in new Hard drive. Installed Windows 7. Service pak

Excellent work on my HP HDX 16. The knowledge he gave me while working on the computer at his house was like taking a computer class at college. Previous business that worked on my HDX 16 was just in it for the money. The prices were below any othr businss fixing computers in the Tacoma - Olympia area. The integrity of workmanship shown through. March 28, 2011 Nick Barabe.

03/26/2011

The best decision I ever made!

I contacted Shawn via email with a issue at 11pm on a Saturday night. He got back to me THAT NIGHT and had my problem solved the next day. Since then I have had him out "revamping" my entire system.I am a Real Estate Broker in Tacoma. My computer is essential to my business. He is an amazing asset in my life, both professionally and personally. He shows up on time, is honest, straight forward, not arrogant and very creative and cost aware. You can't go wrong with NW PC Mobile Tech!-

03/04/2011

Great help for senior citizen.

Shawn was careful to provide me with his credentials and made me comfortable having him in my home. He was kind and explained many things that I did not understand and performed the clean-up my computer needed. He also provided some software to help keep my computer clean.

02/19/2011

Professional Sevice at Affordable Rate

Shawn is very competent. His flat rate service is very reasonable and he stays until the job is completely finished. His communication is relaxed and helpful. He is now my go to PC problem-solver...

02/18/2011

Good job Shawn

Shawn did a great JOB , was on time ,what more could you want.

02/06/2011

A local favorite of mine.

The owner still provides me with great service, good deals and prices. "Shawn" is willing to go the distance if I need help with my computer. I can call him on the phone too, for help with the things I don't understand. He will take the time and talk me through problems I can do myself and not charge me. He has also logged onto my computer with my permission and cleaned it up without some kind of charge, where as for other places would have a service charge with no matter what kind of repair they do. Thanks Shawn, Signed One of your customers from your home town.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Categories
Computer Service & Repair-Business, Computer & Equipment Dealers, Computer System Designers & Consultants
Suggest an Edit