BMW of Orland Park

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It a pleasure to work with Stephanie at BMW at Orland Park. We contacted her for a quote and then left for vacation. Then She contacted us when there is a good opportunity about a week later. The whole process after that is very smooth. And now we are enjoying our X5

Stephanie Long was an excellent client advisor and sales representative. Showed amazing hospitality and kindness. She’s very knowledgeable and resourceful. 10/10 would recommend going to her for all ur car needs.

Today, I took my vehicle to have it serviced. Brad's customer service and concern was exceptional. Also, I purchased a few BMW trinkets and both gentlemen that waited on me at two different times were also exceptional in customer service attentiveness. I will definitely refer Zeigler BMW in Orland Park to anyone looking for an upscale vehicle where the customer service is outstanding and you don't mind spending a few extra dollars.

Very satisfied with the service and maintenance. good staff. Definitely recommend.

Great service and professionalism!

Lee and his manager Brian were very helpful in resolving my BMW repair issue. They were friendly, professional, respectful, and very understanding of what occurred. I will definitely be back for Future service.

Very helpful and professional when helping me deal with a recall
#Very Professional

Service was great! They got me in and out quickly and did a great job. Highly recommend.

Fast, easy service with high professionalism.

Brad did a fabulous job checking us in and getting the car ready for the oil change … he was very knowledgeable and professional.

The service advisor was so professional, I was so concerned with the cost of my repairs. He stated he was going to check my warranty. He did with such professionalism. Put my mind at ease. That advisor was Mr. James Hatchett. What an awesome employee. Thanks James!

Great customer service. Consistent communication from salesperson while waiting for car to be made and transported. Staff was all friendly and they weren’t pushy. Great overall experience for my wife and I. Would definitely recommend them.

My experience with BMW Orland was great! I called to make an appointment, and was told to just come in. Sure enough...they took my car right in. I explained that I had to pick my baby up at 2:45pm. They finished my car at 2:00 pm. I will make Orland my first choice from now on.

James was a great respectful guy and that’s all that matter

Went in for a check up on my front tires and suspension and learned my car was rusted throughout the whole bottom! Car was purchased from a separate non bmw dealer and they were extremely helpful in what my next steps should be. 9/10 will be heading there for all future car maintenance.

James Hatchet is very knowledgeable, patient and professional.

My hood opener cable failed. They were able to open the hood and also install a new cable and latches. No damage to the car so I'm satisfied.

My experience a week ago with BMW Zeigler of Orland Park was by far the best experience I've had in a car dealership, they were very welcoming and cordial. Rick in their Finance Department is very knowledgeable by knowing the best fit for each customer to avoid haggling and long wait times for financing the sales team was stellar and their ability to listen to the customer and what the customer desired, there was never no you can't.

Feraus Shetat “Ross” was awesome. The whole team was great, they are located in Illinois I am in Texas, I did the whole transaction through phone, text and email. They followed through the whole way, bought a car site unseen. One of the best transactions at a dealership ever, we all have had “delegar ship” experiences. The whole transaction was done smooth, from beginning to end they followed through on their word. Car was delivered to my front door. A++++ 1000% rating to this great dealership. They will not disappoint.

Bmw of Orland Park is very professional. Lee greeted me very warmly. He helped me through my service process and was more than polite.