Mercedes-Benz of Paramus

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Service manager was a great help with detail information about the problems of my car and provided the excellent service. Thanks so much!

This was a spur of the moment repair and I was very satisfied. The customer lounge had Fox News Channel on, which I LOVE. It took maybe 30 to 45 minutes to complete the repair. My advisor (a young lady named Ms. Urbaba) could not have been more helpful and attentive. She went beyond the call of duty for me. Overall, a wonderful experience.

My service advisor was very professional and attentive. I am definitely going back to him!

I was very impressed with Rui Costa my advisor was so attentive to my questions and concerns. He took his time in answering me and I did not feel rushed out. I hope that I can request him in my future service needs. He is very professional!!!

Overall I was thrilled – as usual – with the treatment and service I received, particularly the service rep who spent a lot of time with me asking questions about the car and items I needed serviced. And then on the backend of pickup – he took a lot of time to explain what was done. My experience at Prestige service is always exceptional and as someone who owned a lot of cars in from Porsche and BMWs to Audis and Nissans, this is by far the best service experience I’ve had.

I was very impressed with overall experience. Everyone was pleasant and I have already recommended my sales person and dealership to 3 people and I haven’t had my car for 1 week yet. I look forward to doing business with this dealership in the future and hope to re-lease another when my lease is up. That’s how much I LOVE my car and Prestige Mercedes!

All I can say is that I want to thank Marty Hasher for all his help in purchasing this lease. He did a great job and I will be back to purchase another leased car from him.

Steve is great and we will continue with Prestige and Steve as our service advisor for as long as we own our cars and will make subsequent purchases from Prestige.

I wanted to comment on the excellent service I received, when I brought my car in for service last week. I was so pleased with the quick and easy process, that it really was a pleasant experience considering I had my young child with me at the time. The service advisor, whose name I believe is Ruey, was very helpful and tried to make the visit as painless as possible. I was in and out in 15 minutes which I so appreciated. I just wanted to point out the exceptional service I received by Prestige’s incredible staff.

My car was left at this dealership overnight. My 200 dollar sun glasses and a 150 dollar bluetooth were stolen. This is absolutely despicable considering this is a MERCEDES BENZ dealership.

As a first time leaser of Prestige Mercedes, it is my pleasure to say that Steve Lapidus afforded me the divine opportunity to feel comfortable, satisfied and happy from the first time I spoke to him on the phone, to the first time I ever stepped foot into such an upscale auto dealer, all the way to the time I left the dealership, Mr. Lapidus was helpful, honest and pleasant. He provided me with exceptional customer service, by exhibiting eagerness and willingness to assist me with leasing a Mercedez Benz.

Andrew Franco was a fantastic sales associate who consistently displayed the highest levels of product knowledge and professionalism. Very satisfied with attention received here.

Rob was very professional and most importantly, willing to work with me. I spent time at several other Mercedes dealers and Prestige, without a doubt, beat them all by (1) price; (2) car availability and (3) working with me on my BMW trade-in. I would definitely refer Prestige to anyone looking for a vehicle and I will also be looking them up in 2 years when my lease is up.

Eric LaBerge was so very helpful and helped work through the pricing and selection. This is my first Mercedes – GLK 350, and I’m really happy with it! Erik was so awesome quickly setting me up with my iPod connection so quickly with no trouble at all! Happy happy customer here!

I would definitely go back to Prestige Mercedes Benz in the future and refer them to my friends! They went above and beyond to help me with my car. Steve Lapidus is great! He was honest and made me feel comfortable and not pressured. My car is awesome too!

The salesman worked really hard to get this deal closed and for that I’m very grateful for the strong efforts.