Dan Demory - State Farm Insurance Agent

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In June 2018, I called Lil Danny's office and requested that both my renter's and life insurance policies be cancelled. His assistant expedited my request quickly and assured me that my policies were now cancelled. Shortly after, I received a call from him, declined it and listened to his voicemail later... it said, "Hey this is Dan Demory, just wanted to see what's going on. Give me a call back." Seeing as our business relationship was now terminated, I didn't feel the need to put myself through his pathetic sales speech.

Fast forward 5 months later, I'm reviewing my bank statement and there's a charge from State Farm. I thought, surely, this must be a mistake and Danny Boy will refund the charges. While speaking to his assistant, they confirm that I did place a cancellation request on 6/13/2018. The assistant says he is unable to refund the premiums and puts Lil Danny on the line. He proceeds to explain to me that life insurance policies must be cancelled "in office." Fair enough, but why wasn't I informed of this sooner? His explanation? "I should've called him back." Lil Danny sounded like a pubescent high schooler that had his pride hurt. I asked why he did not bother to inform his assistant of this, inform me of this in his voicemail or make any further attempts to make me aware that my policies were not cancelled. Same response.

It was not until later that I learned my renter's policy was still in effect. The renter's policy CAN be cancelled by phone, yet was not done so. This concludes me to believe that Lil Danny specifically instructed his assistant to not cancel my policies... directly opposing my wishes and defrauding me of 5 months worth of premiums.

In the end, after complaints to State Farm and consumer protection agencies, my refund was granted. All it took was several hours of work and 3 months. Moral of the story is, if you have a policy with Lil Danny Demory, you better call him back immediately, whenever he calls. Or face the consequences of his fragile ego.

Nice office, friendly and knowledgeable staff. Saved money on both my home and auto insurance.