High Tech Boyz Inc

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CLOSED NOW - Opens at 8:00am

I am highly pleased with the service. I took my truck to get it inspected,( by the way the company is a certified inspector) and I received top notch service. The customer service was hands down the best. As a female, we are often taken advantage of in the car repairing industry and I'm a true testament to not being taken advantage of at Hi-Tech. No, my truck did not pass inspection; in fact, I had actually purchased a lemon. (Private seller took cold advantage) My vehicle needed a lot of work. I had the estimate written down which clearly showed all work that needed to be done, as well as the cost for labor. When I say that I shopped that that estimate around.....I LEFT NO STONE UNTURNED!!! Hi-Tech Boyz had the best price around. Now communication is key when dealing with an auto repair place. I made sure everything I was quoted at Hi-Tech was in writing with the understanding that once they really get into the repairs if they noticed other issues outside of what I was quoted, they would call me first to discuss the issues before proceeding forward. I never received any false charges on my credit card nor did I encounter any fraudulent activities. Now with my truck being in the shape that it was in, they could have RAILROADED me in costs and labor. They told me what was most important to address first and what could wait for a little while. I appreciated the honesty. I absolutely loved the customer service. They were professional and my car was fixed in a timely manner. As a business owner myself, I understand the importance of building a good customer service based business and I do NOT accept being treated LESS than professional. Did I read the reviews before taking in my truck.....YES!!! Why did I take a chance inspite of a few bad reviews? I know that you can't please everyone in business and the good reviews far out waved the bad reviews. I had my own encounter with this company and it was NOTHING LESS THAN PROFESSIONAL AND PLEASANT!!! If I ever need further repairs you can believe I'm taking my car back to HI-TECH BOYZ!!! I couldn't wait for the work to be completed on my truck so that I could share my experience.

This place is not a bit of good. I took a 1999 Ford Expedition to have the brakes done. The guy Malcolm is a crooked person and money hungry. To deal with. The daughter was working the counter and seem professional. Long story short. He charges me about 780.00 He claims it needed calibers and brake pads. I brought it in to replace the caliber because it came apart while driving. 2 sets of everything. the problem was on front end of the SUV on the passenger side. Then when the repair was done. They want you to pick it up immediately and they want to charge high storage fees per day. BOTTOM LINE. Do not take your car here !!!!!

I would like to thank HI-TECH for the great work they have done on my Mercedes. Several years ago I had a noise coming from my brakes and the dealership couldn't find where the noise was coming from. I took my car to HI-Tech and they fixed the problem. I have been a customer every since. The customer service is great, they are always pleasant and honest.

I was very satisfied with the work I had done on my Chrysler crossfire, I brought my car in for a check engine light that continued to come on, I took this vehicle everywhere and no one and I mean NO ONE could figure out what was going on not even the dealership. Several places told me I would need a new motor, and for anyone that owns the crossfire knows those engines aren't cheap because its a Mercedes motor and I definitely didn't have that kind of money. I had my vehicle parked at Walmart on liberty road and when I came out I had a business card on my windshield and I thought to myself how ironic that my car happened to need work, so when I went to start my car it wouldn't come on, I called hi-tech boyz they gave me a price on a diagnostic and I got AAA to tow it to hi-tech boyz. They did a diagnostic which was $59.95 to let me know exactly what was going on with the vehicle, they told me the diagnpstic fee was waived towards the repairs so that way im not losing any money, they found out that I needed an 02 sensor and that was causing my car to shut off and put that check engine light on in my dash. I got the work done and my car has been doing well ever since. I'm taking this time out to express my positive experience because it seems people only comment negative and never take the time out to acknowledge positives. Hi-Tech Boyz helped me out a lot and I am very grateful.

CUSTOMER SERVICE IS VERY IMPORTANT TO ME, I DONT MIND PAYING FOR WHAT NEEDS TO BE DONE TO MY CAR. I WAS NOT PLEASED WITH HOW I WAS BEING TREATED FOR WHAT WAS WRONG WITH MY CAR, I ASKED THE OWNER TO CALL ME AND TO THIS DAY NO CALL, I TOOK MY CAR TO THEM COMPLAING CAR WAS NOT FIXED RIGHT, I TOLD OWNER ANDSON. THEY SAID NOTHING WAS WRONG. ONCE AGAIN GET TO WORK CAR WONT START, HAD TO TOE. I WAS PROMISED MY CAR WOULD BE READY NEXT SO I COULD GO TO WORK AT 10. CAR WAS NOT READY NO CALL. HAD TO RIDE THE BUS TO WORK, THEY DONT CARE. I AM SO DISPLEASED OWNER HAS NOT CALLED SON HAS NOT CALLED. STILL WITHOUT MY CAR, I DONT THINK ITS FAIR I HAVE TO KEEP CALLING THEM TO SEE WHATS GOING ION. THEY DONT HAVE A PROBLEM CALLING YOU ABOUT FEES DUE FOR PAYMENT. I THOUGHT THIS WAS A NICE BLACK ESTABLISHEDMENT THAT CARED ABOUT THEIR CUSTOMERS. AND THE SERVICE THEY PROVIDE

I was quoted over the phone $3,300, for a new tranmission $2,200 plus taxes (.06%) equals $2,332, 11 hr labor ($70/hr) equals $770, transmission fluid $200.00. I drop off the car on May 15, 2014, The agree pickup date is June 24, 2014, when I arrive to pick up my car on Tuesday June 24, Malcom the body shop owner said my car is not ready because the part they ordered for my car was not working, Second agree pick up date is on Saturday June 28, 2014, When I arrive on Saturday, Malcom said they ordered the wrong part and they have to reorder the part. The third agree pick up date is on Wednesday, July 2, 2014, When i arrive on Wednesday to pick upo my car, Malcom said i owe an additional fee for transmission fluids and he change the labor price to $92.40, whithout letting me know of the unauthorize changes he made to my quote. He never provided a written quote when i ask him for the orignal quote, Macolm was unable to provide the orignal. He continue to be rude and very crooked. I will be pursuing civil actions against this facility. Malcom place an unauthorize credit charge on my debit card, I had to call my bank to report a fraud charge.