Horizon Auto Center
5335 Horizon Rd, Rockwall, TX 75032
Reviews
09/27/2011
Provided by YP.comFriendly responsive and very capable. Able to do dealer quality servicing at far better prices. A real find for auto maintenance.
09/12/2011
Provided by YP.comThis auto shop is honest and true to their word, and that is one thing I appreciate most from them. I had gotten new breaks installed, and after a week, I felt my car driving weird. So, I brought my car back to them, and without any hesitation, they fixed my car right up, and now it runs beautifully. Thanks guys.
09/09/2011
Provided by YP.comI've been getting all my routine maintenance work done at Horizon Auto Center for quite sometime now. I have no complaints, because there work is thorough and efficient, and very affordable. No reason to try out any other auto shop.
08/31/2011
Provided by YP.comPleasant to deal with, and got the job done right. Everyone is informative and professional. I would recommend this shop to my mom!
08/25/2011
Provided by YP.comGreat work. Cliff really took great care of us. Highly recommend Horizon Auto Center to anyone.
08/17/2011
Provided by YP.comPleasant to deal with and got the job done right. Everyone was nice and easy to talk to. No one talked down to me nor did they try and trick me.
08/16/2011
Provided by YP.comHad my struts and alignment done, great job on both. It rides a lot better just like they all said it would. I guess my stuff was blown and it kept jerking.
08/12/2011
Provided by YP.comGreat work. Cliff really took great care of us. Highly recommend Horizon if you have a European that you baby and don't want anyone to mess up!
06/16/2010
Provided by YP.comAs a consumer, it's so hard to find a good repair shop for European vehicles without having to utilize the "Stealership" service department with their inflated prices for parts, labor and the unnecessary repairs added to the mix. I recently had my brakes done at the local Audi Dealership and they highly recommended a number of items that needed repair to the tune of $4,100!!! Of which none were items that are listed in your repairs done to my vehicle.
Makes me very happy to know that Horizon took care of my vehicle. I will recommend your facilities to everyone I know.
Rachel R. Stetzer
02/08/2010
Provided by YP.comThe review posted in September 2009 regarding the brakes was a false report. The person who posted this was a brake and front-end man who worked for us for only a few days. We closely check the work of all new employees. We admonished him (and corrected his work) on a few occasions in his first few days.
The incident he reported did occur to a degree. One of our long term customers (her story can be verified) brought her car in for brakes. The mechanic tried to sell more than was needed. We stopped that before the customer ever say his estimate. We were successfully able to turn her front rotors, thus saving her a couple hundred dollars or more on her brake job. She is still driving on the same brakes, has been back to us for routine maintenance a number of times, and only takes her car to our shop. We proceeded to fire the mechanic for inferior work within the same week of his employment. All of these facts can be verified if needed. Our shop was built on quality service and customer recommendations. The mechanic we fired could not meet our standards and was let go in a few days.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 469-402-0748
- Services/Products
- Horizon Auto Center is the only real dealer alternative for auto repair services in Rockwall. We started out as European Auto Tech and evolved to service all makes and models. Horizon Auto Center has been in the same location for 13 years: performing the highest level of quality service at all times. We do have specialist in European and Asian vehicles. Employing ASC certified technicians and L1 and L2 level ASE certified technicians, you’ll know your vehicle is in great hands when you bring it to our center. Horizon Auto Center is the most qualified auto center in town – in terms of experience. Our counter representatives have more than 90-years of experience combined. Our least experienced technician is ASE certified and has 7 years of experience. We do not hire beginners who make beginner mistakes. We are one of only a handful of shops which performs “on car rotor cutting†. It is much more precise and eliminates any chance of “run-out†as the brake lathe conforms to the patterns of your vehicle’s performance. Horizon Auto Center has been recognized by Repair Pal as the “Top Shop in Rockwallâ€. Visit http://www.repairpal.com, and click “Find a Shopâ€. Horizon Auto Center is the only Top Shop in Rockwall, TX! Not only that, Horizon Auto Center won the Dallas Morning News “Best Auto Center of Rockwall and Rowlett†several times. In August 2013, Horizon Auto Center was voted “Best Auto Center of Rockwall and Rowlett†by Living Magazine readers. Aside from Rockwall auto repair services, Horizon Auto Center is also the only full service truck accessories center in Rockwall, TX. Warranty on most work is valid for 12,000 vehicle miles or 12-months anywhere in the country! We have a “Frequent Shopper†program. You can win money towards future repairs with our Preferred Patron awards points system.
- Brands
- Castrol Oil, Napa
- Payment method
- paypal, cash, all major credit cards, financing available, insurance, travelers checks, debit, check
- Location
- On Horizon Road, Farm To Market 5335 in Rockwall, Texas
- Amenities
- Waiting lobby with TV and complimentary coffee and water Coupons and discounts for frequent customers Customer shuttle
- Associations
- Voted Living Magazine's "Best Auto Center in Rockwall & Rowlett" Super Service Award Angies List
- Other Link
- Category
- Auto Repair & Service
- Other Information
Wheelchair Accessible: Yes