LOOKING FORWARD TO SEEING YOU INSTORE OR CHECK US OUT AT www.newsupergametime.com which is still under construction at the moment, We also rent games which is quite unique ,you can rent any game for $1.50 no late fees and unlimited times per-day.check store for details..Please keep in mind that all of our inventory is guaranteed to work and condition of the items we buy has to be of the utmost highest quality because we know that you work hard for your money and we dont take that for granted when spending it in our stores, We also pay more for your preowned consoles and pre-owned games current gen and retro! thanks see you soon at New SuperGame Time
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Reviews

JG
James G.

08/18/2018

Provided by YP.com

The prices are the same as they would be online. As opposed to waiting you can come in and get them the same day! I hate the "overpriced" reviews because this place genuinely has a fantastic selection of games and consoles, the aesthetic is amazing, and the workers are knowlesgable and helpful in every way shape and form. This is game store, you have to understand their prices to be the same as they are online or else theres no profit. I paid 10$ for guitar hero rock the 80s guitar hero 5 and world tour. Their prices on nostalgia may vary but their proces on merchandise is adequite, fair, and i guarentee you that they'll do whatever it takes to get you in that door and buying their games. Excellent customer service. I literally refuse to shop anywhere else anymore!

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CR
Chris R.

06/06/2018

Provided by YP.com

OK, they have an AMAZING selection of games, the problem is they are way overpriced. They are more expensive than ebay. the only reason i give it two stars is just because of their selection other than that if your a collector your better off going to amazon or ebay. Disc replay has the opposite problem. Prices are Great but their selection is horrible. i refuse to overpay for convenience.

DW
Dave W.

08/21/2015

Provided by YP.com

I would NOT recommend this store. It pains me to say so, but this place is ridiculously overpriced. They're so overpriced, it seems as if they just charge so high that they can cover their electric bill, considering the amount of loud and annoying televisions they have all over the place.

The thing is, I WANT to like this store. They do in fact have a great variety of games. However, they change their prices nonstop, hence the lack of price tags on 75% of their inventory. That's not very good business ethic. Some of the most common and fairly cheap NES, SNES, and N64 games are $20-80 a piece. I can go to Taylor Town Trade Center and find many of the same games for $15-30 cheaper. Many of these games can also be downloaded online for less than $10.

With all of that being said, they would benefit from adjusting their prices to actual market value of these games. Instead, they go on Ebay and charge whatever the highest price some idiot on there is charging.

I hope they see this review, because the constructive criticism would be necessary.

claimed iconBusiness Response11/04/2015

Dear Dave W. it pains me to see you so unhappy with your experience at our store and I assure you that we are currently working on the completion of our store for grand opening and want you to know that a huge misinterpretation of our pricing has been an ongoing thing. I would first like to explain that all of our used games are buy 2 get 1 free all the time, thus reducing any prices by 33% right away and we always pay more for your used games by a generous margin than our competitors guaranteed. This also if taken into account as majority of our guests take store credit and apply it towards their purchase this reduces the amount significantly. Just ask the thousands who have traded with us already and many are satisfied with our trade in prices very much. I would like to invite you back to our store to kind of get some feedback from you and let us know where it is you would like to see price reductions and We take every comment or suggestion seriously and want to extend you the opportunity of allowing us the opportunity to make things right I promise if you stop by and tell me who you are we will make you a believer, please give us a second chance. Thanks my name is Berry by the way and im the store manager.and also would like to say that the store is currently in its soft opening stages and not all kinks are worked out yet we try to explain this to everyone walking through the store we opened prematurely to accommodate the huge requests we have received from the locals soon we will go public and all kinks will be worked out ...TV's etc.

This listing has been claimed by a business representative.
KJ
Kimberly J.

02/18/2016

Provided by YP.com

Staff wanted to argue with me. SMS game I bought at Disc Replay for $5.99 (had receipt from there as proof) they were selling for $24.99. Point it out and get told how "bad" disc replay is, and they would only go down to 11-15 ish w/ manager approval because that is the "current going rate" on ebay. Even thought one employee said they would price match, another employee took the game, put a post-it on it saying "reprice" and tossed it on a back desk saying he would not "go that low".

They are selling the Marth amiibo for 32.99 when it's 15 import and 20 US on Amazon, get told "don't show us going rate, see what it sold for" its amazon, not ebay. "But you're paying for shipping!" Amazon. prime is free, orders over $35 are free. "But you have to wait!" So...almost doubling the price for a "convenience fee" so I don't have to wait less then a week? "Yes!"

Oh! Employee asked if I "really play pc games?" While holding the SMS game. ...that's not a pc game. You don't even sell pc games!

MA
Mary A.

08/02/2016

Provided by YP.com

Management and owners treat staff very poorly... Over worked, under paid, owed money, berated in front of customers... Extremely high turn over rate. I'd definitely recommend going elsewhere.

MH
Michael H.

07/24/2016

Provided by YP.com

Don't really play games but still play super Nintendo and they have a Good collection of super Nintendo games

MK
Mike K.

06/04/2016

Provided by YPmobile

Stopped in last weekend looking for some retro games, and I definitely found them! Picked up 2 n64 games and a few controllers at a very fair price. Amazing selection of games and rare collectibles any gamer would love to own. Staff was extremely helpful and knowledgeable which was nice. You guys earned yourself another regular customer.

CH
Christopher H.

01/30/2016

Provided by YPmobile

Do not even waste your time going here. I went here first then checked out Disc Replay by Southland Mall and everything is significantly cheaper. I'm sure the reply will be regarding willingness to price match but, I personally am going to the place that will give you the best deal up front. Also, I went to trade in games here one time and was told they. could not do so because the manager was not in yet.

MN
Mike N.

01/11/2016

Provided by YP.com

I frequent this business all the time and worked there. I recently heard some negative things about new supergame time not paying employees. The business requires you to train for 3 days. Everybody that applys here is informed of this including myself. Just like any other workplace there are rules and regulations either you accept and work or you can just not work. You are never forced to work anywhere you don't want. The manager there is named berry and he is very straight forward and generous. I always heard him tell a bunch of trainees about getting to know the mercahdise and this isn't for everyone. It is always made very clear to everyone that walks in. It is a very beautiful place and everyone that walks in always wants to work here which really got me to work here. I was never shorted my pay or treated unequally and I loved working here but I'm a full time college student and my schedule just didn't work out. If I could choose a place for everyone spend there time and bring there family in.

JR
Joshua R.

11/29/2015

Provided by YPmobile

I love this place! Great customer service, real nice and offer you what your equipment is worth! I will never go to game stop again!

RD
Robert D.

11/29/2015

Provided by YPmobile

Awesome shop for every gamer. Dont waste your time at gamestop anymore. This place has alot more and for better prices

RD
Rob D.

11/17/2015

Provided by YPmobile

Very legit place for any game lover, especially a collector. If you love and collect games of all types, you will really appreciate the value, prices and options.

JJ
Jessica J.

11/17/2015

Provided by YPmobile

I have been going to this store for a couple weeks now and Kyle and Trent have helped me out alot. It's a great store they hooked me up with a Nintendo.They also have given me top notch on my trade ins.Great store ,and I continue to go there and highly recommend it to anyone looking for all the latest and greatest games new or old!!! Thanks alot super game time!!!

SB
Stephanie B.

11/16/2015

Provided by YPmobile

I really like this new game shop. They have a very comprehensive collection of games and movies and provide great service. You know you are getting quality items when you leave the store. Kyle was especially helpful with finding two retro consoles as gifts for my husband! Highly recommend this place for retro and modern gamers alike!

WF
William F.

11/07/2015

Provided by YPmobile

They have everything. Video games are plugged into systems ready to try and the selection it top notch.

JR
Jessica R.

11/07/2015

Provided by YPmobile

Went here today for the first time after being referred there, brought in a few N64 games and a controller to trade in for store credit or cash. Ended up getting enough credit from that to purchase the cord for my Xbox that I needed, & enough left over to buy a used game too. Staff was friendly and helpful. I had to call them a couple times to find my way there because I was having trouble locating them and they were totally nice and helped me out. All in all I think its a cool place, great selection of games old and new from what I saw while I was there. I love a lot of the older games and systems, so finding a place like this is exciting to me. Looking forward to going back again. :)

EN
Eugene N.

11/07/2015

Provided by YPmobile

Excited to see their tournaments! Excellent selection. Lots of previously owned games and they even have console repairs (nothing like keeping these classic systems going!).

BM
Brian M.

10/29/2015

Provided by YPmobile

Been in this place many times they are over priced and i recently pre ordered a game 2 months prior vo in on day its released they aint got it told to come back later game is there go to play and my pre order free download isnt there take it back and hear every excuse there is they screwed my order up and lied and gave me game that wasnt the pre ordered one not good business will never return

claimed iconBusiness Response11/04/2015

Dear Brian sorry to hear of your disappointment please contact the store so that we can make things right for you my name is (berry) I am the store general manager I will personally see why you never received the correct item and will do whatever it takes to earn back your business again it may have been an oversight and really do apologize we take all our guests serious and want to assure you that this isn't how we do business we want to make it right please let us. thanks.

This listing has been claimed by a business representative.
WS
Whitt S.

10/25/2015

Provided by YPmobile

Thus store is over priced. They do not offer more than gamestop as they say. The employees are verrryyyyy slow with taking care of customers. Each time I came in to purchase or make a trade I at least wait nearly 45 mine to an hour. Also I've came in a few times and heard the store manager bickering and picking on the employees. TheThe doesn't handle his employees correctly. He's very disrespectful.

claimed iconBusiness Response11/04/2015

Dear whitt S. I am truly apologetic to the fact it took so long to process you're trade and would like to have you call the store so that we can handle the situation correctly for you or at least let us make it up to you somehow, as should have been explained to you we are currently not completely done with the store and some things aren't running as smooth as they should this is due to the fact we opened a little earlier to the public as we should have and sometimes with how unbelievably busy we have been it gets hectic. I am the store manager my name is (berry) and want to sincerely apologize for you're bad experience and the way you might have heard me speaking to sales associate.I do my best to handle every situation as professionally as possible and sometimes I get a little frustrated with a staff member if things get backed up and I assure you in a few weeks we will have the ball rolling a lot smoother than what you experienced. I also would like you to bring back in what you wanted to trade in and will offer you triple what our competitors offered you we usually pay double but to make you happy I will do triple the amount for your inconvenience. Again so sorry and please let us correct our mistakes.

This listing has been claimed by a business representative.
GK
George K.

10/11/2015

Provided by YPmobile

Hello, i am writing this because i've had more bad experiences than good at this store. The service is mediocre at best. Everytime i go in i have to wait around for atleast 15 to 20 mins to get help or questions answered. The owner always seems to put down the kids that work there and i heard they make like nothing, so i guess i can understand in a way why the service isn't up to par. The prices are alittle high for my liking because i can find most of these games online much cheaper but i personally like supporting local business and not having to wait for my games to be shipped if that makes sense. So overall i do kinda like the store but they need to treat the employees better so they treat customers better and maybe lower the prices enough to still make a profit but not rob the consumer...

claimed iconBusiness Response11/04/2015

Dear George k I really cant tell you how sorry we are that you have had such a bad experience in our store and can only say please stop in and speak with me ,I am the store manager and my name is (Berry) I don't know if it was explained to you about the premature opening of the store and trying to get all the items accurately priced has been a real handful ,But I assure you when it comes to pricing we are competitive and really look at condition as a pricing indicator.whatever it is that you found to be overpriced please allow us to know as sometimes new staff memmbers don't accurately price some items per our pricing templates and we can correct or price match anything as long as it is condition for condition and we even beet the price as long as its a main streem item and not a rare collectable because these items are ofcourse out of print and very limited amounts are available to purchase and condition is everything on these such items but even then I would like to make it right and willing to match whatever item you seem to have found at another store less expensive.Yes we did open early as to accommodate all the influx of requests we had from the locals to open already so the president of the company decided to do so to give the residents of Southgate a first advantage of our extensive inventory and be able to look at the store which was heavily invested in décor and atmosphere. I truly am sorry that you may have heard me get frustrated with a staff member and can only tell you as honestly as I can the fact that trying to get these kind of mega stores up and running is not easy as it looks and I assure you we are currently working around the clock trying to correct all the kinks that we have been experiencing, As to the pay... most employees or newly hired staff member's and have to train in order to be able to work at Newsuper Game time and many do not meet the basic requirements. We are currently looking for passionate gamers and knowledgeable experienced staff members to be able to assist intelligent customers like yourself. So I don't know what you have heard about the pay but right now as we get the store together and choose carefully who we hire (because not everyone can work in this store it takes the right kind of individual)We pride ourselves in being a higher end videogame store not a flea market or garage sale type of store all employees are temporary until we can find the correct attitude and everyone that comes in for a job gets an opportunity I don't say no to anyone but you must understand 98% of individuals who apply are looking for or are hard on money and really don't care about the business that's why we are having this soft opening to figure out who has a passion for the job or who just wants a job" This I hope you can understand and please allow us to make it up to you and come on in and personally see me again I am the store manager and my name is (Berry) I would like to meet you and greet you and explain in person to you what we do here and want to treat you to a behind the scenes look at what great things we are trying to accomplish in the industry. Contact the store and ask for me and please give us another shot to earn your business.

This listing has been claimed by a business representative.

More Business Info

We strive to be the best video game store on Earth

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Payment method
discover, visa, company card, mastercard, amex, all major credit cards, paypal, debit
Location
corner of Dix-Toledo and Northline rd. across from family dollar 1 block from Tim Horton same side.
Neighborhood
Southgate
Amenities
disc resurfacing /console repair/cleaning/cash trading (must 18 years of age and valid state I.D or liscence
AKA

Game Time

Categories
Video Games, Electronic Equipment & Supplies-Wholesale & Manufacturers
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