Tomball Dodge Chrysler Jeep

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Thank you Tomball Dodge for making the puchase of our Jeep Liberty a pleasant experience!
You have as a part of your Sales & Leadership Team one of the best....Mr. Henry Murray. Henry exempifies the attitude, patience and kindess that all of us as customers look forward to dealing with, whemn we decide to buy a vehicle.
He was exceptional in his ability to serve and provide the Best of Service!
We will share our experience with others.
Tomball Dodge sets the standard for building lasting relationship through Customer Service.

Thank you also for your kind and considerate approach in the maintenace and repair department, which has also been a plesant experience. We will share our experience with others.

I knew exactly what I wanted when I came into the dealership. Julie had the car brought around so I could sit inside and make sure everything was good to go. We purchased the car shortly after. Everyone was very helpful, transparent, and efficient.

Elvis and his team made sure that we left in the JEEP we wanted. Working very hard into the late hours of the nignt as well as the morning. Elvis was friendly and a great help!

Very friendly and hassle free experience. He made sure he did everything he could to make us walk out happy.

I brought my new 2013 Dodge Durango that my wife bought at Tomball Dodge in for an oil change and while at the dealer they hit something with the vehicle in the right front and obvious damage in the hood, bumper, fender, and headlight.



They put my wife in a rental for 7 weeks and never repaired the damage in those seven weeks. So I took my vehicle back and now they are trying to claim they didn't damage my vehicle. I have had to file an insurance claim against Tomball Dodge for the cost of the repairs that I have to get done at a different repair shop.



I feel that more than just the oil changes are slippery at Tomball Dodge. I feel they were very disorganized, made false promises, didn't return calls, or keep promises made. Senior executives promised to return calls and scheduled for me to come in and meet with them, and did not call and left me waiting for hours and never met with me. Calls were not returned for several weeks only after escalating to the owner. Even after escalating to the owner it took more than a week to get a call back.



The amount of headache it has caused me and my wife is unbelievable. We had bought or leased at least 8 vehicles from this dealer group and to get this level of poor customer service was appalling. Actually I personally feel it was negligent and deceptive customer service.



My opinion is that I would not recommend anyone purchase or service their vehicles with Tomball Dodge,

he is a honest person who advise you in the process of buying a new vehicle

Little confusion at the start due to a mis-quote generated by the website handlers. However, the folks at Tomball Ram tried very hard to come close the deal quoted on the Internet.



I felt a got a great shake from them, a fantastic vehicle, and a 'down to earth' friendly experience.

As usual, Leandre worked his rear off to get me into the vehicle that was right for me...and always with a humorous and positive attitude.



This 2014 Durango replaces my 2011 and will make a total of 5 vehicles that I've purchased from Leandre. He's ruined business for car salesmen everywhere (haha), as I will never purchase a vehicle for me or my family from anyone other than him.



Finance was actually FUN! Superman, as I now call him, was terrific! He was informative, thorough, and hilarious!



Awesome experience, expected nothing less and was not disappointed!

Overall the experience was good. The deal from start to finish was done in right at 3 hours. Probably the only thing I was disappointed in was that we were buying the vehicle outright, no financing and lost incentives which raised the purchase price. I don't like being penalized for paying cash. Personal issues prevented us from using financing for the purchase

I had a great buying experience with Duke. Finally experienced hassle free car buying. What a relief.

No matter what I need help with when I come in, I'm always treated extremely well

Very quick call back and quick service. Anthony was awesome - wish there were more people like him in customer service in other places.

Service Advisor was very professional and exceedingly courteous.....always looking out for the customer. Service was very timely, in-and-out. No known issues.

Very pleasant ! ! ! ! !

Leandre listened to wnat i wnated, took notes and selected the vehicle i eventually purchased.

BEWARE Tomball Dodge!!!!!!

These people are bald faced liars. Ron Thompson & Maddy EACH told my mother & father, both intelligent adults who were extremely skeptical that they would give us MSRP for our trade in toward a new car. When pressed as to how they could possibly offer such a thing they responded that they were under new ownership, had 800cars coming at the end of the month, it was a 2 week promotion, etc. So, against our better judgement we packed the 2yr old up & drove 73miles one way all the way from Galveston to have these people tell us that yes, they were offering the MSRP MINUS the amount of miles on your trade in times 30cents a mile which put our trade in as worth a NEGATIVE $10,000!!!!

Two separate sales people, Ron & Maddy failed to tell two separate people my mother & father this key fact in this "deal" resulting in a huge waste of time & gas on our part. I am disgusted at this dishonesty & just reminded of the sad fact that if it sounds too good to be true it IS!!!

I've purchased several new cars in the last decade and I will say without a shadow of a doubt, this was by far the best experience I've encountered. The entire process was handled very professionally and I was so impressed with the customer service, I brought my finacee one weekend after my purchase and she's now in a Challenger. I'd like to personally thank the staff here for a exceptional experience. THANK YOU!!

I have bought a few cars before but Leandre Liggett was great He found me the perfect car at the perfect price. It was a great experience. I would recommend to all my friends!

If you want to buy A vehicle with top notch service go to TOMBALL DODGE CHRYSLER JEEP. Ask for Chris Jones. The whole team waas asome. Was looking for a used Nissan Altima No luck down the road at any dealerships. Came across a real nice 2011 Dodge Charger with low miles knew what price I wanted to pay and Chris Jones made it happen. Was in and out and very happy with my car. They whole experince was great. Thanks again to Chris and the whole team.

I recently went to Tomball Dodge looking to trade in my 2008 Dodge Pick-up and found that Tomball Dodge is a great place to go... Jonathan Franco was a big help and his great customer service made my experience a great one... He did everything possible to get me the greatest deal and what I wanted.. if you are planning on getting a new car or truck make sure u makr Tomball Dodge your first and last stop and make sure you ask for Jonathan Franco to help you.... Thanks Jonathan for all your help