Exploring Flooring Inc

Write a Review630-393-2020

OPEN NOW - Closes at 8:00pm

This is the second project we've used Exploring Flooring for and both times we have been impressed with the level of knowledge of the product and the friendliness of the staff. We have recommended Exploring Flooring to many of our neighbors. Keep up the great work!

Tom helped us pick the perfect carpet for our basement + stairs! Installers were on-site, curteous, clean + quick.

Our experience at your showroom was wonderful. We were so appreciative of Tom's patience and knowledge. We are hoping to take on a few more house projects in the near future and plan to return based on our exceptional experience. Tom was phenomenal to work with!

Tom was very helpful and easy to work with. The timing of our rug and installation was put on hold due to the pandemic but as soon as we called Tom, he was quick to get everything moving. The installation went as planned and the installers were efficient, helpful and courteous. I was very pleased with Toms help with choosing, ordering and delivery of the carpet and the crew that installed it.

Rob was responsive + friendly with great recommendations + ideas. He continually kept me up-to-date on my order w/materials + carpet installation went great

Because of your fantastic work on our kitchen floor & backsplash 12 years ago, we knew exactly who to go to for our bathroom project this year. Our project turned out even better than I imagined! From sales to installation, everyone was professional, personable, and patient! Highly recommend Exploring Flooring!!!

Excellent show room with plenty of choices, styles, in carpet, various wood, vinyl planking. Friendly & expert sales force. Efficient work crew, kept promises on delivery & installation. We received pricing from Lumber Liquidators, Desitter & are very pleased with giving the order to Exploring Flooring.

When the carpet I chose was not even in production yet, the salesperson (Rob) found a comperable "remnant" and made me a great deal (operative words NO DELAY) an high quality substitute of same color. Installed the following week. I love it when something in a big project actually goes right.

Excellent experience w/Tom in the showroom - really helpful w/ our needs (3 little kids, budget, etc). Took a lot of time to answer our questions. Very professional, clean, FAST installation. 100% would recommend + will be back!

Process from start to finish was easy! No problems at all. Whatever was said was going to be done was done even ETAs were correct everytime. Great company. Will be using again next year for our hardwood floors and again after that for basement.

Rob and Tom were very courteous, helpful and prompt during the whole process. Installers were very good, especially the hard vinyl installer. He was way over expectations. Overall, we are pleased with the whole job. Love the floors, have 1 more room to go.

Rob - You have always gone above and beyond for us. We wouldn ' t go anywhere else for our flooring needs.

Great experience from starting with e-mails to finish. Very responsive to our timeline and special requests. Projects completed on time. Condo under contract closing 10/26. Have already, given new owner your contract info! Thank you Tom for all your hard work and Rob for the last job!

Exceptional customer service because;
1. Inquired about our property, needs and how we use the space.
2. Didn't rush the sale,
3. Provided install around toddler's nap, and
4. Very personable and friendly!
Thank you!

I went to Exploring Flooring based on a recommendation from friends. I was not disappointed, from the moment I walked in the door I felt welcomed and was provided exceptional service. Tom helped make recommendations that were within my budget and my floors are phenomenal. Anytime I had a question or concern during the process, Tom and Rob and anyone on site were patient and attentive to my needs. I feel they went above and beyond in many cases as well. The next time I need new flooring I won't hesitate to use E.F. -they're fantastic!

Rob, Thank you so much for all of your assistance; calling over a holiday weekend, searching for and researching a piece of carpet for our stairs, adjusting to our schedule and providing us with a beautiful carpet. I am so happy that you are in our neighborhood.

We had a great experience with your company from beginning to end. Installation went great. No problems. We are enjoying our new carpet. It looks great. You may see us back in the store again, if we need new carpet in our future house. Thanks Rob.

The crew that finished the floors were prompt everyday, courtious and you can tell they knew what they were doing. They left garbage here, Im sure by accident but when I called Rob, it was picked up immediately! It was a very smooth and easy process from start to finish!

I had a great experience with Exploring Flooring. I read reviews on Yelp and decided I would give them a try. From the first step in learning about a new vinyl product called COREtec (Robert), to the expertise when the measurements were being taken (Tom), to the final step with installation (thanks Miguel), I am extremely pleased with the process and the results. I heartily recommend this company, and I plan to use them again when I get carpeting.

Ken, the floor installer, did an excellent job. He answered all questions in a knowledgeable manner. Completed the job in the specified time, & the floor looks great. We recommend him highly.