West Hills Kia

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I had a very good experience. I found what I was looking for and more

Worked very hard to find the right car in our price range.

this was simple and easy. the truck was on the lot and ready to go.

Roy and Chris gave us the absolute best experience in a car purchase we have had in our lives.

I have never been so disappointed in the way they treat there customers. First one of the so called Sales Managers, young kid, wish I knew his name, was very cocky, and not easy to deal with at all. He let a deal walk for a 1.25 a month....No I am not kidding, the best part is, is here it is two months later and the same truck is sitting on the lot, 2014 ram 3500 black crew cab short bed, 4x4 had every thing I wanted in a truck to include the updated transmission...Stock number was DO3035.

I have attempted to have some repairs completed twice for two separate issues. I'll never go back for a 3rd time. The first was an electrical issue and the estimate was almost $500.00. I went to another shop and the same repair done for less than $50.00. There's a big difference between replacing a wiring harness and only really having to replace one of the pins in a connector. The 2nd time was an estimate for a transmission rebuildr. Once again I ended up at another shop, received upgraded parts, better service, an honest explanation of what was needed and a whole lot less money. I've asked the dealership to take me off their calling list for oil changes because I wouldn't even take my lawn mower to them for an oil change. Once again, I have another great shop for that. There are no three strikes in this game of auto repair.