SBGA

Write a Review702-763-1154

I’ve been a customer for a little over a month and I’ve had serval training sessions with tech support and they have been really helpful and knowledgeable with answering all my questions

The agent was very helpful & pleasant to talk with. She was able to get me the info I needed in a speedy manner.

Awesome experience, I will be monitoring follow up to completion of the PCI compliance request I addressed with Cassandra today.

Heather was very helpful and knew what she was talking about. As many times as i have had to call, this was the most at ease call.

I called in and spoke with Hailey with our concern. She was helpful and took care of our concerns. I asked he additional questions not related to the original call and she was able to answer our questions. She was a stand out with help.

Exceptional. She was patient and knowledgeable. She went through the instructions step by stap.. .

My customer service today was excellent! She was so patient with me when I seemed to be getting frustrated. I wasn't frustrated with her, I was with me though, not understanding everything. But she walked me through it very calmly which is what I needed. I was thankful she was there and I had put off calling for a month because I didn't want to deal with it. But it was simple and hopefully I will not need to call for a while.

Shawny in Customer Service at SBGA went above and beyond to try to sleuth out a failed transaction for us, and arranged a conference call to get the issue sorted out. She was friendly, professional, and very easy to work with. Kudos to her!

As a Business owner... I have to acknowledge Shawny M as the best example of friendly, efficient and helpful customer service I have experienced in years !! Thank you for making a frustrating situation easy to rectify and fixed. It's people like Shawny that restore my faith in people :) Natalie Miller / CalMark

Heather and Carlos were amazing and spent the time I needed to help me through the process. ..

Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 200 employees and would happily hire her to lead our customer service division. She demonstrated a large amount of product knowledge and was able to navigate a confusing and unknown issue with grace and professionalism. Debra also instilled confidence that the issue would be resolved and that she would also follow up on the issue. That is truly rare.

The customer service Woman was very polite, patient and helpful in guiding me through the compliance set up and survey.

Juan is very patient and knows the system, answered all my questions clearly and accurately. .

I had some questions regarding how to see and print a copy of a refund. They answered all my questions and were very patient with me. Thank you.

Juan was very prompt, courteous and professional as he assisted me through the rewards program and it’s use. Thank you Juan.

I was very pleased with Shawny's handling my questions in a very polite and professional manner. What I thought might become involved and time consuming was quickly resolved with her answers and direction. Thanks for your great customer service.

Customer Service was polite, easy to work with and was able to answer my questions in a timely fashion.

I called for a loan update and the representative (Kat) that helped me with my paperwork was amazing. She called me back when she did not receive the paperwork right away and followed through until it was ready to submit. I was not expecting that kind of service and really want to give her an awesome review. Thank you Kat for your great service.

Kat was patient with me as I compiled the documments she needed to expedite my bank info to update our credit card processing. I appreciate great customer service.

I spoke with Heather today and she was very helpful and informative and gave me the accurate information I needed to call Golden Eagle, to cancel our lease with them also.