Bobby Beck's Lewisville Volkswagen

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The service experience at Lewisville Volkswagen was great, scheduling an appointment was easy and feeling welcomed and appreciated upon arrival was refreshing! I would most definitely recommend my friends and family to Lewisville Volkswagen!

I got a call from Steve Clare... Not sure what his title is... but very empathetic with my situation and very eager to help. Thank you so very much!!!

It is because of you… and the people I have dealt with at Lewisville VW that I haven’t thrown up my hands on the car and the issues I have dealt with the past couple of days!!! When you have told me you were going to make things right you have never let me down!!!

Thank you again!

Mike Cook is my service consultant and he is fabulous! While my car is in the dealership, Mike keeps me advised of any issues and my car’s progress. I really appreciated this last service as my car was washed!!! A nice touch!!

I wanted to take a moment to let you know how impressive my recent visit was to your service department and dealership. A couple years ago I bout a 2005 Jetta for my son from a private seller. Last week it was having an overheating problem and I was able to determine it had water pump failure.

First of all, it was surprising to find that a dealership had the best price for repair. Frankly, most people expect the dealership to do a really good job but also be among the most expensive choice. The price I was quoted on the phone was detailed to me by Dwane Jones and he explained the entire service to be done and priced it included taxes. I was very encouraged to be able to have my son’s car repaired by a dealership, especially since it was the best price.

Dwane and I set an appointment time on Saturday and the drop off of my Jetta was quick and painless. A couple hours later Dwane called me to inform me of the status of the repair and to let me know of additional items to note for immediate or future repair. A couple hours later he phoned me to let me know the repairs were complete ant the vehicle was available for pick up.

Much like the drop off, Dwane made sure the pickup was seamless and efficient. Everyone was courteous and helpful. My bill was slightly less than was quoted ant he car was cleaned upon delivery.

The reason I have taken the time to write to you is most people expect surprises when having their car repaired; unfortunately they are almost always bad surprises. My experience had several surprises, but in this case they were all good. For as hard as it is to pay $850 in repairs for a car in this economy, I am thankful it goes to a dealership and service department that more than earned the money.

Just as I have taken the time to write this note, I will take the time to tell this experience to other people. I also intend to return to Lewisville Volkswagen for all future service and purchases for any VW product.

Lastly, I hope it is clear that Dwane Jones is tremendous asset to your team and I hope you take a moment to let him know.

Thank you for all of your help purchasing my fabulous new car!

I love-love it!

It was a pleasure working with Greg and with all of the Lewisville Volkswagen team!

We have bought many cars in our lives but have never been more impressed with the way we were taken care of at Lewisville. I started out working with the internet department and they were terrific. I went to the dealership knowing exactly what I wanted and Brad helped me to get it in record time. Kudos to these fine people and I will see you all again soon!

My service experience at Lewisville Volkswagen is always top notch! Courteous, friendly, knowledgeable service managers.



They made is easy to schedule my service appointment as well as confirmed my transportation needs at the time of making my appointment. My service consultant displayed honesty and integrity throughout the process. Will definitely recommend Lewisville VW to family and friends!

I am 100% pleased to give a genuine recommendation for Lewisville Volkswagen located in the heart of DFW! I have looked and looked for a 2010 metallic blue Volkswagen EOS convertible and I found an absolute beauty. I messed up my credit while I was in college but to my surprise they hooked me up with a awesome monthly payment since I had a pretty large down payment that I had been saving. My salesman even made a follow up call to me the day after my purchase to make sure I still liked everything OK. The car is spectacular and I know I will be shopping there in the future!

Well a few years ago we bought our Passat that we still love and on Monday we decided is was time for an upgrade and as usual we were taken care of from beginning to end.



Lewisville Volkswagen listened to our needs like they did the first time and exceeded every expectation. They know how to treat people and keep them happy. We’ll always be back here for future purchases.

Absolutely thrilled about my brand new 2010 Volkswagen Touareg. My husband and I bought this SUV this past weekend and took it out for a long drive and got back last night…



I have got to be a raving fan about Lewisville Volkswagen because not only did we get an incredible vehicle but the best deal. We shopped online quite a bit and visited a few but no one gave us the special care that Lew Volkswagen did. We owe it to them. Outstanding customer care.

My recent purchase with Volkswagen is my first and the last given my experience with Lewisville Volkswagen. I purchased a certified per-owned 2006 beetle convertible. All of the selling information, website and stickers, advertised it as a CPO. The fact that I would not have to worry about service for two years was the main selling feature about the car. A month after purchase, the Beetle needed to be taken into service for the first time. I was told over the phone by the sales manager after I had dropped it off that he could not find paper work stating we had a warranty. I told him I had purchased it as a CPO so it had a two year warranty. He told me the car didn’t come with a warranty – it was something extra I had to purchase. That was not how the car was sold to me. It was always sold under the pretense it would be covered for two years. I asked even as I signed the paperwork and was assured that was true. Needless to say, I am very unhappy with my treatment from this dealer. I would not recommend doing business with Lewisville Volkswagen.