BMW of Orland Park

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Dion is the best! I love the communication.

Came in to have my car serviced. I was greeted by James right away. He was so helpful through the process. Took the time to get answers and explain them to me.

Awesome job and very helpful.

Overall great experience. The four stars that were given was because there were no snacks, lol but the tea was great and I waited, what seemed to me a long time for an oil change, well over two hours. It was a Saturday and I got a super clean car. Kevin was really nice and helpful. I would definitely recommend.

The best dealer I know
Best expertise
Best professionalism

Excellent Service and great environment

Great service and timely!

Kevin was my service advisor and he’s amazing with great customer service

I needed a service and I’m not from the area. They got me in without an issue and their fee was cheaper than my area.

Mr. Hatchett is very professional and knowledgeable, I appreciate the update on the overall status of my car.

Great experience, highly recommend

Another great service experience with Service Writer James and Technician Connor! They always get me in quickly with an appointment and service my care with care!

Excellent service every time! Rich is my service professional. Thanks, Rich.

I am a customer for life, I promised Sid my salesman , my next purchase for my wife will be from bmw of Orland park, just because how the salesman & service guys treat you. Thank you, much appreciated

Fantastic, Dion was professional and kind.

My advisor had excellent communication all throughout, I received a text with video showing what maintenance was recommended. Overall great service experience.

As always, Richard Pool and company took excellent care in servicing my x3.

Victoria was amazing!! Very patient, kind not pushy and definitely had her game on the entire time I would highly recommend her!! Thank you.

They did a great repairing my front brakes and inspecting the vehicle.

The wait was too long. The service personnel did not introduce himself when I first met him. I have to ask him what’s his name. 🤦🏻‍♀️ His name is Cory. My regular salesman Joe M was worried why I am still in service for 2hrs and a half and followed up with service personnel. I should have been out. I was there for an engine oil change and they upgraded my car system’s as to which I can do that in 30mins at home but since I was there for oil change I asked them to do it. That would be nice if service should update customer when they’re in the waiting room longer than expected.