When it comes to residential and commercial heating and cooling products, Air & Water's standard for quality has always remained the same: efficient, dependable, and worry-free comfort. We aim to provide comfortable environments for our customers - regardless of the climate. We also carry a vast selection of home appliances such as portable ice makers, humidifiers, dehumidifiers, vacuum cleaners, air purifiers, and even wine chillers. At Air & Water, we are committed to delivering exceptional products and services that meet the diverse needs of our customers.

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Reviews

L
laura.tapia1

07/15/2014

Provided by YPmobile

I purchased a Clover Hot and Cold Water dispenser and I am very happy with my purchase. The customer service representative that helped me with the filter that I needed was very professional and courteous. I would recommend them to anyone interested in buying what they offer.

GK
Gloria K.

07/15/2014

Provided by YP.com

We are planning a trip in our trailer in a couple of days. We needed this swamp cooler to make our over nights in Las Vegas bearable. Christine got the ball rolling. When it was discovered they were out of stock, she located a comparable model that was actually more to our pleasing. It was doubtful it would arrive on time until Lauren stepped up and made the extra effort to ensure it arrived on time. Thank you SO much for your great customer service. We really appreciate it!!

PS
Phyllis S.

07/10/2014

Provided by YP.com

Lupita in sales helped me with my many questions about my fan/cooling needs for my particular situation. I found the product that best suited my needs and ordered it and am anxious to receive it in just a few days to try it out. Thanks, Lupita, and Air & Water

R
ralpeg1600

07/08/2014

Provided by YPmobile
good service

Lip it's was very help and cordial. Ordering was easy and quick.

LY
Liana Y.

07/04/2014

Provided by YP.com
Great customer service. I rea...

Great customer service.

I really enjoyed the service and level of interaction with Air and Water. The service was timely, the site had all the information I looked for and if I had any questions about the products they were available with critical information.

D
duece04

06/27/2014

Provided by YPmobile
Excellent Customer service

If the products they sell are as good as Monique's customer service I don't think that I can order from anyone else!

WB
Wes B.

06/24/2014

Provided by YP.com

I'm very pleased with the customer service. Monique was very knowledgeable, helpful, and kind. Customer service is very important to me and I would definitely do business with Air N Water in the future.

CW
Charity W.

06/13/2014

Provided by YP.com

The key to a great business...Customer Service! Air N Water totally gets that! Christine was intelligent, respectful, kind, and competent. She took special care to make my transaction very smooth. Outstanding service and I look forward to working with them in the future. Very fair pricing, fast shipping, and safe return policies...what more can you ask for?

CM
Charles M.

06/12/2014

Provided by YPmobile
Very Pleased Customer

I was looking for a particular Fireplace model and was quoted 4 weeks delivery time by another online store. I called Air and Water and Spoke to Christine. She called the manufacturer and confirmed they can ship in 3 to 5 days and she took my order right over the phone. Great prices AND great customer service, Thanks Christine!

LM
Linda M.

06/12/2014

Provided by YP.com

wow. talk about great customer service! even though the item i ordered was way past the return window, Mike did some magic and allowed me to return it! how rare to find exceptional customer service anymore, and how important it is for a company to do it well!!!

JS
John S.

06/12/2014

Provided by YP.com

I was pleased with the ease of ordering an evaporative cooler from Air and Water. The sales person (Mike) knew the product and could answer my questions about the unit. Ordering was simple and uncomplicated.

ET
Eic T.

06/11/2014

Provided by YP.com

Tried to order an ice maker from Sears and they gave me no options at all, and the shipping was delayed. I called Air & Water and spoke with Monique who really took care of the whole situation! They expedited my shipping and gave me a discount! Thanks!!

Y
yashpal.jayne.nd

06/06/2014

Provided by YPmobile
Excellent sales product info

I was finalizing my purchase decision online and decided to call for comparisons. Etc. Christine was knowledgable and no pressured for my sale and even gave me an extra discount over the online savings and the free shipping closed the deal!

JM
Jay M.

06/03/2014

Provided by YP.com

Ordered the NewAir 18" AF520 misting fan. After consulting with Monique, this was her recommendation. Very good and helpful customer service and an efficient organization to work with.



Thanks Monique!

RH
Ralph H.

06/02/2014

Provided by YP.com

Ordered a wine cooler from Air & Water. I got informed in advance that shipping company will contact me to schedule delivery. It worked all good.

The unit had little scratches & dents due to transport, however Air & Water was offering a compensation for it. Good customer service

C
chris.gemino

06/02/2014

Provided by YPmobile
Great Customer Service

Ordered the Air King 9718. A smooth transaction! Thanks Monique!

LC
Lisa C.

06/02/2014

Provided by YP.com

I purchased an evaporation cooling unit from Air & Water recently. Their website was user friendly and price was very good. Christine with customer service was very professional and pleasant. I would definitely recommend this company and will make future purchases from this site.

BS
Brian S.

05/23/2014

Provided by YP.com

Got a great deal from Air & Water, though unfortunately soon after ordering was informed that the product I purchased from their website was actually out of stock (it had shown 1 left). Christine left me a message regarding, and when I called back Monique was very helpful in getting me setup with another item as a good substitute; overall I'm very pleased, particularly with the level of customer service. Thank you again!

PS
Patrick S.

05/22/2014

Provided by YP.com

Christine was very nice and had my order processed in less than 5 minutes. Will definitely shop here again.

FL
Flashing L.

05/21/2014

Provided by YP.com

Thanks for the amazing customer service! We're excited to get our 2 new fancy water dispensers, plus very happy with the deal we got. Cheers to Air & Water, Inc.! And a special thank you to Lupita - great employee you've got there.

More Business Info

Founded in 2002, Air & Water has expanded to become one of the internet's largest independent appliance retailers. The company is a sole proprietorship with a brick-and-mortar location in Orange County, California. Since the inception of the company, we've helped tens of thousands of customers all across the country with their heating and cooling needs. We carry a vast selection of home appliances such as portable ice makers, humidifiers, dehumidifiers, vacuum cleaners, air purifiers, and wine chillers. We are authorized merchants of a wide variety of brands, including New Air, Sharp, Honeywell, and DeLonghi; we are constantly adding new brands based on industry trends and customer feedback. For our most current catalog, refer to our website at http://www.air-n-water.com/ When it comes to residential and commercial heating and cooling products, Air & Water's standard for quality has always remained the same: efficient, dependable, and worry-free comfort. We aim to provide comfortable environments for our customers - regardless of the climate. At Air & Water, we are committed to delivering exceptional products and services that meet the diverse needs of our customers.

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 714-200-0665

TollFree: 800-734-0405

Brands
honeywell
Payment method
visa, master card, amex, discover, debit, check
Location
From the 55: Located off the the 55 Freeway at McFadden Ave exit 10A. Head West on McFadden Ave, Turn right on S. Linwood Ave. We are located in Building B on the lefthand side. From the 5: Located off the 5 Fr
Neighborhoods
Southeast Industrial District, Lyon Street
Languages
English, Spanish
Accreditation

Better Business Bureau

Category
Air Conditioning Equipment & Systems
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