Computer Aid

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I had picked up a lot of virus activity on my laptop.It was causing my browser to crash every 10 to 15 minutes and giving me constant virus warnings locking up my screen.I called Chuck,explained my problem,and he told me what he was sure it was.I dropped my laptop off,and Chuck called me letting me know what he was doing as he was working on it.In just a few days Chuck had my laptop back running for a very reasonable price.If you need work on a computer,Chuck is the person you need to be talking too. Thanks,

Kenny Kendrick

I bought a very nice computer here a few months ago. It has worked very well for me but I decided to get a gaming computer for my son for christmas. I talked to check and he told me he was building one to sell and I could be the first to look at it when he was done. My husband was laid off during the summer from his job and just was called back. I loved the computer Chuck was building and after looking online at what another computer with these specs would cost I knew it was a good deal. Chuck was willing to let me pay half now and post date a check for the other half for 2 weeks after christmas. He didn't do this so he could sell it because another woman was there looking at it when I was. She wanted it also. Long story here I know but he let me get it and pay half because he and I had already talked about it and told the other woman he would have another one done right after christmas if she was willing to wait. I want to thank Chuck for doing this because it is going to make my sons christmas complete. To forgo the whole payment from the other person and go through with my deal where he will only get half up front shows that he does care and it's not always about the money. Good work, good person equals ............. he will get all of my computer work. Thanks again Chuck

I had a virus warning come up and didn't understand it. I have used Computer Aid before. After explaining to Chuck what I was getting on my computer Chuck told me to hang up and call the my bank and explain to them what he was telling me about this virus. Long story short. My bank confirmed there had been activity on my account and I had them close my account. Not sure how that is gonna work out but if I had not called Computer Aid I would be in a world of hurt because I would have never thought about this and my bank for a few more days I am sure. Computer Aid has since cleaned up my computer and now I just need to clean up the mess at the bank.

Called on computer aid to get some viruses off my hard drive. He was able to do it within a day and I was back up and running as good as ever. Thank you sir.

My hard drive died on my laptop. I have never used computer aid before this but I have used another place in town and found them to be very difficult to work with.

My experince with Chuck was much more satisfing. He ordered and replaced my hard drive with no loss of any data in less than a week. The last shop I used it took them 2 weeks to just find out what was wrong and then another month to repair it. Computer Aid stayed in contact with me and did a very good job in an amazingly fast amount of time. The other shop when I asked them why was it taking so long had excuse after excuse. Computer Aid, when I asked him how he was able to do this so fast he said thats how we try to do things here. Well he did it fast and did it right because my laptop is faster than I ever remember it being. Thanks Computer Aid

Computer Aid did a fine job in recovering the data off my laptop after I drooped it out the window of my big truck. I learned 2 important life lessons here. Never prop your laptop against your truck window and forget that you did it. And NEVER EVER trust anyone but computer Aid with my computer.I very highly recommend Chuck and Computer Aid.

does good work and does it in the time he said he would. Thanks

I just needed a couple of upgrades done to my system and computer aid did a very nice job. helped me decide what to upgrade and did the upgrades pretty fast.

THANKS CHUCK,JOB WELL DONE

Chuck fixed my computer as good as new over the weekend. Very satisfied with it. Thanks

The first computer was a emachine and it is still running strong but now that I have my wireless dsl going I wanted another. This is an hp and it's a good machine as far as I am concerned. Both computers were under $200 and they do everything I need them to do. I wouldn't buy one from anyone else. You ROCK Chuck

Chuck did what he said he would do. My computer is running great. I am impressed with his communication. When I was calling around no one answered there phone except Computer Aid. No fluke however because he stayed in touch with me durning the whole time he had my computer. Thanks Chuck

based on my experience computer aid was a pleasure to deal with. I don't think you can go wrong with them.

COMPUTER-AID IS A GREAT PLACE TO WORK ON P C OR LAPTOPS. MY LAPTOP HAS BEEN HIT 3 DIFFERENT TIMES IN THE PAST 6-8 MTHS. THE FIRST TIME THAT IT WAS HIT I DIDN'T KNOW WHO TO CALL THAT I COULD TRUST TO FIX MY LAPTOP. I CALLED SEVERAL DIFFERENT PLACES BEFORE I CALL COMPUTER-AID,WHEN I CALLED AND TOLD CHUCK ABOUT MY PROBLEM TO ME CHUCK WAS VERY FRIENDLY AND SEEM TO BE UP TO DATE ON WHAT I WAS GOING THRU WITH MY LAPTOP.HIS SHOP IS NEXT DOOR TO HIS HOME NOT A LOT OF OVERHEAD AND THAT MEANS THAT YOU CAN SAVE A LOT OF MONEY WHEN HE WORKS ON ANY COMPUTER THAT YOU HAVE. I HIGHLY RECOMMENED HIM HE IS VERY HONEST AND SOMEONE THAT YOU CAN TRUST.

Computer Aid did me a goodjob. My computer wouldn't start and they fixed it in one day.

Needed a better harddrive installed on my Vista load of crap. Computer Aid put a larger hard drive in and also transfered everything over so I wouldnt loose anything. Great place.

If I could get my memory as easy as Chuck was able to fix my computers memory I would be set. Thanks Chuck. Computer Aid is great.

The power jack on my laptop broke. A friend of mine told me the same thing happened to hers and it was a very expense to fix. Computer aid was able to fix mine without much trouble or expense. I told my girlfriend about the cost and she paid $90 more than I did and she waited 3 weeks to get it back. I waited 8 days counting the weekend. I am happy. So I definalty recommend Chuck to everyone.

My mother had an issue with her computer come up out of the blue the other morning. My husband and I had bought her this computer a couple years ago from Circuit City when we had to move from Cleveland to Knoxville. We did this so we could use the computer to give her as many options as we could to keep in touch. Well my mother gets a bit excited over anything. Because we had bought it and we no longer lived just down the road my mother called me in a major panic over the computer. I told her it would be next week before I could do anything about it so I suggested that she make a few calls to see if she could find someone to look at it. Well my mother hates making call like this because my dad always did this type of stuff before he passed away and then my husband and I took over from him since. Well she did make a couple of calls but she was so flustered over the way they handled her call that she was about to just stop and put the computer up. Well, I got her to call a couple more people and one of those were Computer Aid. Well she had Chuck come out to look at it and I was so proud of her. Chuck worked with her in such a way that I was so impressed. He had to take it back to his shop to complete the repairs and she had him bring it back when I was there. The computer works like it should again but what I really wanted to express here is the way her worked with her. She took care of this on her own and she saw that there is at least one decent,nice,respectfull guy out there. He was so professional in the way he fixed the computer but he also was able to work with a very introverted 77 year old woman in such a way that it so impressed me. That is why I am making sure I am doing this service review. Not enough people these days seem to care let alone care enough to sit down and explain things the way he did. This is very rare and it should be rewarded when found. Even with us now living in Knoxville if I need any work done I am going to bring it to Chuck.



Thanks Chuck

Ibusted my screen on my laptop. It's a toshiba that I have had about a year and ahalf. Been a great computer. I checked around and computer aid gave me the best labor price to fix it. I called and told him I wanted him to fix it and he went on and ordered the screen and met with me to get the laptop from me. This was on a Sat afternoon. He told me then it would take him about a week to get the screen in and a day or 2 to fix it and test it. But on the next Thursday morning Chuck called me and told me it was ready and I met with him that afternoon and got it from him. I checked it out with him there and it looks great and works as good as it ever did. The overall price was the best price I could find and he got the part in and fixed it faster than even he said he could. Less than a week to order and repair and test the screen in less than a week. Every one said it would take 2 to 3 weeks to get this done and Chuck did it in less than a week. I am so tikled I found Chuck. I have been handing out a stack of cards I got from him and I hope I am able to send him a lot of work.